Was delighted with the hose and gave it a five star review. Very disappointed that after a year and 2 weeks (so just out of warranty) it has worn through and leaking. E-mailed company but zero resp... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Such a great company and a terrific product. Customer service team fantastic. After purchasing my second hose there was a fault, I contacted customer services and the issue was given immediate attenti... Mehr ansehen
Unternehmen hat geantwortet
I was delighted to find how easy it was to connect my new T-hose to my outside tap. I am hoping this hose will last longer than all the cheaper expandable hoses I have bought in the past, which have b... Mehr ansehen
Unternehmen hat geantwortet
Bought two flexible hoses early July 2025. Both performed perfectly for nearly 12 months. I always ensure they are protected from frost in the winter as these hoses can freeze and split if not... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Expandable hosepipes built to be the strongest in the UK and designed in the Lake District. Sister company of Tuffbag waterproof luggage as seen in Go Outdoors, Blacks & Millets.
Kontaktinformationen
Vereinigtes Königreich
- 07365 818 787
- Info@t-hose.com
- t-hose.com
4.0
Gut
639 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 36 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Best bit of garden kit I've ever…
Best bit of garden kit I've ever bought. I’ve just bought a second, longer one for my allotment and recommended it to fellow gardeners. Black is brilliant as it is almost invisible hanging on the wall and the hook is brilliant too - it just hangs on your tap so no tools needed.
23. Mai 2026
Antwort von T-Hose
Hi Dorothy,
Thank you so much for your fantastic feedback.
We're delighted to hear that you're enjoying your garden hose and that you've found it so useful for both your home and allotment. It's great to know the black finish and handy hook have been such a hit too.
Thank you for recommending us to fellow gardeners — we really appreciate your support and hope your new longer hose serves you well! Hannah@ T Hose :)
Great product, exceptional customer service.
Bought two flexible hoses early July 2025.
Both performed perfectly for nearly 12 months. I always ensure they are protected from frost in the winter as these hoses can freeze and split if not careful.
However after nearly 12 months I noticed a small hole in the 15m one 2 weeks before the 12 months.
Contacted T Hose, explained the situation and without hesitation sent me a new hose within 3 days.
I did provide a photo of the fault and proof of purchase.
What can I say other than exceptional customer service.
Hannah kept me updated on my new order.
Thank you T-Hose and Hannah
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi Mark,
Thank you so much for taking the time to leave such a lovely review.
We're really pleased to hear that your hoses performed well and that we were able to help when you noticed an issue. We always aim to make the process as straightforward as possible, so it's great to know you were happy with the support and updates provided.
Thank you for your kind words! :) Hannah@ T Hose
Connection issue…
the brass connector had detached from the hose and I couldn't get it back on. I contacted Hannah at T.hose expecting to be told I meeded a new hose, but no, Hannah emailed me a link to a YouTube video showing how to reconnect. I tried it and it worked, took me around one minute. Other companies would have tried to sell me a new hose. Very impressed with the service.
I have two of their hoses, and they are by far the best quality product.
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi Yvonne,
Thank you so much for taking the time to leave such a fantastic review.
We're really pleased to hear that the video helped you reconnect the brass fitting and get your hose back up and running so quickly. We always want to help our customers find the best solution, and we're glad we could assist without the need for a replacement.
It's brilliant to hear that you're happy with the quality of your hoses and that you have two of them. Thank you for your continued support and for your kind words about the service. Hannah@ T Hose :)
Parcel appears lost by Royal Mail
Parcel appears lost by Royal Mail. No response to my email enquiry.
26. Juni 2026
Antwort von T-Hose
Hi Alison, thank you for your feedback.
We can see that you emailed us yesterday, and a response has been sent this morning. As confirmed in our email response, your parcel is due to be delivered today.
We appreciate your patience and hope it arrives with you shortly. If you experience any further issues after today, please don't hesitate to get back in touch and we'll be happy to assist. Thank you- Hannah@ T Hose
Antwort von T-Hose
Hi Pete, thank you for your 5* review! So glad to hear your hose arrived quickly! We hope you enjoying using this further! :) Hannah@ T Hose
Excellent hose
This is my second hose and they are brilliant. They don’t get tangled or bend, resulting in cutting the flow off!
27. Juni 2026
Antwort von T-Hose
Hi C, thank you so much for taking the time to leave us with this great feedback! So glad to hear you are enjoying the products! Thank you for choosing T Hose! :) Hannah@ Tuff Hose
Use without fear!
The T Hose is by far the most practical and strongest expanding hoses Ive used.
Unlike previous hoses I have used it with the pressure washer without fear of it bursting!
You need to be using the hose, ie running water through it, to realise the stated length .
26. Juni 2026
Antwort von T-Hose
Hi Mrs Slater, thank you so much for taking the time to leave us your feedback!
We're delighted to hear you're impressed with the Tuff Hose and that it's been a practical and reliable addition to your setup. It's great to know you're enjoying its strength and performance compared to other hoses you've used.
We really appreciate your support and your helpful feedback regarding using the hose with water running through it to achieve the full stated length.
Thanks again for choosing Tuff Hose! Hannah @ Tuff Hose
Antwort von T-Hose
Hi Stuart, thank you so much for your 4* review! Sorry to hear you were unable to track the order! There should have been a tracking number provided to you via email to be able to follow this parcel. We hope you are enjoying the products! :) Hannah@ T Hose
Have ordered previously without an…
Have ordered previously without an issue, however last order was only partially fulfilled, brass connectors we ordered to join the hoses together were not included. No response to multiple follow up emails and no other way to contact them.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi Graham, thank you for your feedback. We're so sorry for any delays and the frustration caused. We can see that this has now been picked up by the team and resolved for you. Thank you for your patience, and please get in touch if you need any further assistance. Hannah@T Hose
Hose ordered
Hose ordered, then wanted to add on some accessories. I was able to speak to someone to spend more money with them. But still waiting on the accessories with a number of emails sent and ignored. Funnily enough can’t get hold of them to speak to now.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi Jo, thank you for your feedback. We're so sorry for any delays and the frustration caused.
We can see that this has now been picked up by the team and resolved for you.
Thank you for your patience, and please get in touch if you need any further assistance. Hannah@T Hose
hoax, scam, or inefficient?
Despite paying extra for next day delivery it will have take six days to receive the hose, if indeed it is delivered when they predict. There hasn't been notification of my order, they have not responded to my email and their telephone number is not recognised.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi R, thank you for your feedback. We're sorry for the delay and apologise for the frustration caused.
The items purchased were on pre-order, which meant they were awaiting stock before dispatch. We can see that this has now been picked up by the team and the issue has been resolved further.
Thank you for your patience, and please get back in touch if you need any further assistance. Hannah @ T Hose
Order not received
I haven’t received my order and after sending an email querying this I received a rating guide! No response to where my order is.
24. Juni 2026
Antwort von T-Hose
Hi Sylvia, thank you for your feedback. We're so sorry for the delay and apologise for the confusion caused.
We can see your email has been picked up by the team. Your order should now be with you, but please reach out if you have any further issues and we'll be happy to help. Hannah@ T Hose
My hose arrived well etc but
My hose arrived well etc. BUT the spray gun stopped working after about 5 uses.. I have emailed the info@t-hose twice with the order number etc and have not had a reply after 4 days..maybe this will generate a response and replacement spray gun
20. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi Veronica, we're so sorry for any delays and the frustration caused.
We can see that this has now been picked up by the team and resolved for you.
Thank you for your patience, and please get in touch if you need any further assistance. Hannah@ T Hose
Great hose
I bought one two years ago and it still works perfectly- the best hose I have ever had. I recently ordered another one in the sale to keep in shed “ just in case”.
24. Mai 2026
Antwort von T-Hose
Hi Ruth, thank you so much for taking the time to leave us your feedback!
We're delighted to hear that your Tuff Hose has been working perfectly for the past two years and that it's been the best hose you've owned. It's fantastic to know you've been so happy with it that you've decided to purchase another one to keep as a spare.
Thanks again for choosing Tuff Hose! Hannah@ Tuff Hose
Just bought my second one this time…
Just bought my second one this time 100ft. My first expandable hose from another make didn’t even last a year. This Tuf one is superior by far. In my second season with my first one (50’) and it’s still like new. Quality fittings are excellent. The fact it doesn’t kink is a major benefit. I think it really does do what it ‘says on tbe packet’. Can highly recommend these hoses. (Top tip: Leave sprayer on once you finished so the hose empties completely. Makes coiling up very easy. Even the 100’ hose is so simple to coil back up)
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi Neil, thank you so much for your feedback!
We're delighted to hear how impressed you are with your Tuff Hose and that your first one is still performing like new after two seasons. It's great to know you've now upgraded to the 100ft version and are enjoying the quality, kink-free design and ease of use.
Thank you for sharing your helpful tip and for recommending Tuff Hose. We really appreciate your support! Hannah@ Tuff Hose
Looking for an expandable garden hose ?
Looking for an expandable garden hose ?
Forget purchasing from Amazon, e bay or Chinese web sites.
T -Hose are sturdy reliable and last the test of time . I have a large garden and purchased two 100m hoses, a connector and fittings supplied by T-Hose three years ago and been absolutely delighted with them.
No leaks or dodgy brass fittings
Customer service second to none
Dr Philip Wander
21. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi Philip, thank you so much for taking the time to leave us such fantastic feedback!
We're delighted to hear that your T-Hoses have been performing so well over the past three years and that you're pleased with their reliability, fittings, and durability.
It's also great to hear your kind words about our customer service. We really appreciate your support and recommendation.
Thanks again for choosing T-Hose! Hannah@ T Hose
All resolved
Thank you for the reply .
My issue has been resolved and I misunderstood the order.
Pleased with my new hoses.
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi Stuart, thank you for feedback. I can see from your order details that you purchased an item that was on Pre order. This was sent to you as soon as the stock was available. We hope you enjoy the products further! Hannah@ T hose
The best hose ever
We bought one of these hoses a few years ago which is the best hose we’ve ever had. Absolutely no kinks or knots and stows neatly in a bucket under the tap. It comes with sturdy brass fittings and a good spray attachment. Sadly the hose came to the end of its life this week but the excellent customer service team gave me a goodwill discount. Another one is on the way! Fantastic customer service - really swift response and friendly service. Would not buy a different sort of hose. Thank you T-Hose!
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi Sweetpea, thank you so much for your fantastic feedback!
We're delighted to hear how much you've enjoyed your T-Hose and that it has served you so well over the years. It's great to know you appreciate the kink-free design, quality fittings, and ease of storage.
We're also pleased our team could help and that you've chosen to purchase another T-Hose. We really appreciate your kind words and continued support.
Thanks again for choosing T-Hose! Hannah@T-Hose
Excellent product
Far superior to the cheaper ones that leak or burst after a few moths. I've been using mine for over 5 years and it's still going strong. Goes in a bucket when not in use. No kinks. No awkward roller to wind up. Can't fault it.
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi Steve, thank you so much for taking the time to leave us your feedback!
We're delighted to hear your T-Hose has been going strong for over five years and that you're still enjoying its durability, kink-free design, and ease of storage.
We really appreciate your support and kind words. Thank you for choosing T-Hose! Hannah@ T Hose
It has not arrived yet and was promised delivery over a week ago
It would a a good product as I already have one , but delivery on this particular order is poor
25. Mai 2026
Antwort von T-Hose
Hi Abi, thank you for feedback. I can see from your order details that you purchased an item that was on Pre order. This was sent to you as soon as the stock was available. We hope you enjoy the products further! Hannah@ T hose
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