This company made me feel like a criminal being interigated. They looked for any detail to turn down the claim on until they manage to find one. Would promise updates when you call them that were no... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We had a good experience with Swinton Pet insurance. I’ve only given 4 stars as when I first filled in the online claim form this didn’t process properly and my claim wasn’t registered. But after call... Mehr ansehen
Unternehmen hat geantwortet
Very easy to use website, clear information provided and clear and convenient instructions after set-up of new policy. So far so good but it's the first time I've taken a policy out with Swinton ins... Mehr ansehen
Unternehmen hat geantwortet
After a few months of stress with my cat who'd gone into heart failure and lots of appointments and scans. I was given a £3000 bill. Luckily enough I had Swinton pet insurance. I was worried about the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Offers wide range of insurance products. Includes branch locator, addresses, and company profile.
Kontaktinformationen
Vereinigtes Königreich
- swinton.co.uk/pet-insurance
3.7
Akzeptabel
225 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
We called the vet there was a long wait…
We called the vet there was a long wait and we’re told we’d get a call back within 2 hours and nothing
8. September 2023
Antwort von Swinton
Hi Jack,
Thank you for taking the time to leave a review.
We are sorry to hear your pet has been unwell. We are looking into your policy with us, but in the meantime if you wish to speak to us you can call 0333 035 9584.
Kind regards,
Michelle @ The Social Media Team
Antwort von Swinton
Hi Julie,
Thanks for the excellent rating. We appreciate the time you took to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Beth @ The Social Media Team
Very easy to do pet insurance
5. September 2023
Antwort von Swinton
Hi Mr Greenwood,
Thanks for the excellent rating. We appreciate the time you took to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Beth @ The Social Media Team
Easy to set up
4. September 2023
Antwort von Swinton
Hi John,
Thanks for the excellent rating. We appreciate the time you took to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Beth @ The Social Media Team
Absolutely brilliant
Absolutely brilliant, it was so straght forward and very competitive with other companies I looked at.
The cover is life time which is great for me. My Dog is a pedegree and the cover is great. It gives you different options to choose from for which suits you and your pet best.
Very happy 😊
4. September 2023
Antwort von Swinton
Hi Emma,
Thanks for the excellent rating. We appreciate the time you took to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Beth @ The Social Media Team
Jenny was very professional and a…
Jenny was very professional and a pleasure to deal with.
3. September 2023
Antwort von Swinton
Hi Eric,
Thanks for the excellent rating. We appreciate the time you took to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Beth @ The Social Media Team
Would recommend
Tems were well explained and found it easy to complete my application. All completed and accepted in minutes.
30. August 2023
Antwort von Swinton
Hi Sandra,
Thanks for the 5* review. We are so pleased you took the time to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Nicola @ The Social Media Team
Website was good & easy to use
Website was good & easy to use. Pet insurance was straightforward.
23. August 2023
Antwort von Swinton
Hi Liz,
Thanks for the 5* review. We are so pleased you took the time to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Carly @ The Social Media Team
Quick and easy
1. August 2023
Antwort von Swinton
Hi Kara
Thanks for the excellent rating. We appreciate the time you took to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Philippa @ The Social Media Team
Clearly laid out web page, easy to follow
Found your pet insurance quote on Compare the Market, followed the link. Your web site was clearly laid out and easy to follow.
16. August 2023
Antwort von Swinton
Hi Andy,
Thanks for the excellent rating. We appreciate the time you took to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Beth @ The Social Media Team
Good priced and quick to set up
Fairly easy to set up and support was excellent when I got stuck with arranging multiple policies. Would be better if I could have a single login for the portal rather than one for each pet.
13. August 2023
Antwort von Swinton
Hi Helen
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Beth @ The Social Media Team
It was all very straightforward so…
It was all very straightforward so hopefully it will continue in the same way in the future if I unfortunately have to make a claim
16. August 2023
Antwort von Swinton
Hi Julie,
Thanks for the excellent rating. We appreciate the time you took to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Beth @ The Social Media Team
Swinton Pet Insurance - Stay clear
Swinton tried every angle and delaying tactic possible not to pay out on our claim.
We have used multiple pet insurers over many years but none as bad as Swinton.
Stay well clear.
Update: The response to my review from Swinton below just provided a link to their basic contact page so was of no help to me whatsoever. I immediately cancelled my policy.
14. August 2023
Bewertung ohne vorherige Einladung
Antwort von Swinton
Hi Stephen,
Thank you for taking the time to leave a review.
I'm sorry the service we provided wasn't to the standard you would expect. We would love an opportunity to look into this for you and hopefully restore your faith in Swinton Pet Insurance
If you would like to leave feedback or would like us to investigate your concerns further, please use the below link
https://www.swinton.co.uk/pet-insurance/contact
Kind regards,
Chris @ The Social Media Team
Antwort von Swinton
Good Afternoon
Thank you for taking the time to leave a review.
I'm sorry the service we provided wasn't to the standard you would expect. We would love an opportunity to look into this for you and hopefully restore your faith in Brand
If you would like to leave feedback or would like us to investigate your concerns further, please use the below link
https://www.swinton.co.uk/pet-insurance/contact
Kind regards,
Glen @ The Social Media Team
Received no email to confirm my…
Received no email to confirm my purchase or my policy number so I cannot register online to view my policy documents
6. August 2023
Antwort von Swinton
Hi Leah,
Thank you for taking the time to leave a review.
I'm sorry you haven't received our confirmation email. We would love an opportunity to look into this for you.
If you would like to leave feedback or would like us to investigate your concerns further, please use the below link
https://www.swinton.co.uk/pet-insurance/contact
Kind regards,
Chris @ The Social Media Team
Antwort von Swinton
Good Afternoon
Thank you for taking the time to leave a review. We are so pleased you thought we were a 5* company.
Have a great year and stay safe.
Thanks for choosing our brand when you have so much choice out there.
Kind regards,
Glen @ The Social Media Team
Good reviews and competitive pricing
27. Juli 2023
Antwort von Swinton
Hi Tina,
Thanks for the excellent rating. We appreciate the time you took to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Beth @ The Social Media Team
The online experience was seamless.
26. Juli 2023
Antwort von Swinton
Hi Miss Duff,
Thank you for taking the time to leave a review. We are so pleased you had a seamless online experience.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance.
Kind regards,
Michelle @ The Social Media Team
Ease of use and straight forward…
Ease of use and straight forward questions. Would have liked a discount as I already have swinton car insurance
23. Juli 2023
Antwort von Swinton
Hi Mrs Fitzsimons,
Thank you for taking the time to leave a review. We are so pleased you thought we were a 5* company.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind regards,
Chris @ The Social Media Team
shop around
It pays to shop around as price to renew current policy was £99.00 more expensive then quote from swinton!!
20. Juli 2023
Antwort von Swinton
Hi Adrian,
Thank you for taking the time to leave a review. We are so pleased you thought we were a 5* company.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind regards,
Chris @ The Social Media Team
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