This company made me feel like a criminal being interigated. They looked for any detail to turn down the claim on until they manage to find one. Would promise updates when you call them that were no... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We had a good experience with Swinton Pet insurance. I’ve only given 4 stars as when I first filled in the online claim form this didn’t process properly and my claim wasn’t registered. But after call... Mehr ansehen
Unternehmen hat geantwortet
Very easy to use website, clear information provided and clear and convenient instructions after set-up of new policy. So far so good but it's the first time I've taken a policy out with Swinton ins... Mehr ansehen
Unternehmen hat geantwortet
After a few months of stress with my cat who'd gone into heart failure and lots of appointments and scans. I was given a £3000 bill. Luckily enough I had Swinton pet insurance. I was worried about the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Offers wide range of insurance products. Includes branch locator, addresses, and company profile.
Kontaktinformationen
Vereinigtes Königreich
- swinton.co.uk/pet-insurance
3.7
Akzeptabel
225 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Protection for puppies
Clear process with straightforward flow and easy to use. Concise questions and content of policy easily d8gested.
9. April 2023
Antwort von Swinton
Hi Mrs Sally Dolni,
Thank you for the review.
We are so pleased you found our process hassle free and concise!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Absolutely brilliant quote and so easy…
Absolutely brilliant quote and so easy to use and afordable.
2. April 2023
Antwort von Swinton
Hi Charmaine,
Thank you for the review.
So pleased we could help you with your insurance needs.
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Easy to get a quote before I decided to…
Easy to get a quote before I decided to go ahead and get a policy for my animals, knowing they will be taken care of of vets bills.
31. März 2023
Antwort von Swinton
Hi Louise Bailey,
Thank you for taking the time to leave your review for us.
We're glad to see that you found it easy to get a quote with us.
Should you have any questions about your cover during your policy term please feel free to contact us, we hope you have a great day, and thank you for insuring with us!
Kind Regards,
Samantha @ The Social Media Team
Antwort von Swinton
Good Morning Steve,
Thank You for taking the time to leave your review. We are really pleased you found the process easy.
Kind Regards
Nicola @The Social Media Team
Stress free switch
Easy to use website and insurance at a really competitive price! Thank you.
20. März 2023
Antwort von Swinton
Hi Lorraine,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
I needed to renew Freddie the dog's…
I needed to renew Freddie the dog's insurance urgently following the death of my wife who had dealt with the matter previously.
Hayley was brilliantly supportive, clear and efficient in sorting out a new account in my name. Thank you Hayley.
22. März 2023
Antwort von Swinton
Good Afternoon Richard,
Thank you for the amazing review for Haley, this has been fed back to her manager.
I'm glad we could help with such an urgent matter in such a supporting way.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Easy enough to apply for q quote online…
Easy enough to apply for q quote online and great premiums for life long cover
16. März 2023
Antwort von Swinton
Hi Cher,
Thank you for the review.
We are pleased to hear that you found it easy to apply for a quotation online with us.
Have a great year and stay safe. Thanks for choosing Swinton Pets.
Kind Regards,
Carly @ The Social Media Team
Antwort von Swinton
Hi Sandra,
Thank you for the review.
So glad you're pleased with the service provided.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Very good value for money
Very good value for money and quick response from initial quote to finished product .
12. März 2023
Antwort von Swinton
Hi Steve,
Thank you for the review.
So pleased we could help you with your insurance needs.
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
As above
The reason I went with Swinton was I went through Easyfundraising website and Swinton give a good donation to my cause. As yet Swinton has not yet acknoledged this donation, which is usually logged as pending, to be confirmed etc. (which I believe is 90 days with yiourselves). I will be dissapointed if the donation is not made, and go with someone else next time. Apart from that, my 'experience' was fine.
28. Februar 2023
Antwort von Swinton
Hi Richard,
Thank you for the review. Glad to see that you found insuring with us easy.
Have a great year and stay safe. Thanks for choosing Swinton Pet Insurance
Kind Regards,
Sarah @ The Social Media Team
Antwort von Swinton
Hi Catherine,
Thank you for the review.
We're so glad we could help you with your insurance needs this year.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Antwort von Swinton
Hi Richard,
Thank you for the review.
we are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Customer friendly.
Very easy to understand and complete application, not so easy to set up account. Pleased to be able to have documents as opposed to "everything" on line.
20. Februar 2023
Antwort von Swinton
Hi Jean,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Any issue with your online account please contact us via Live Chat so we can assist further.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Swinton bike thieves !
Swinton bike thieves !
Paid in full for insurance on a motorcycle, including legal protection. 3 months in cancelled due to selling the bike.
Not a single penny refund due to their cancellation fees. £156 for 3 months insurance!
AVOID SWINTON BIKE INSURANCE!!!
6. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von Swinton
Hi Ian
Thank you for taking the time to leave us a review. We're sorry for your experience that you have had.
We would like to be able to help you further with this matter. If you would like to discuss this further and give us a chance to explain the fee's and costs with us please feel free to start a Live Chat with one of our friendly team and they will be more than happy to help you with this.
https://www.swinton.co.uk/contact-us - It will show in green when someone is available to help.
Kind regards
Beth @ The Social Media Team
Antwort von Swinton
Good Morning,
Thank You for taking the time to leave your review. We are really pleased you found the process quick and easy.
Kind Regards
Nicola @The Social Media Team
Monthly payments = loan!
Please be aware that purchasing via monthly payments means you are taking out credit on finance. It is not a standard direct debit.
I have switched to an annual payment, but likely had a hard search completed already which will impact my credit score. Neither Swinton nor their credit partners were able to accurately inform me of the status of the credit search and the impact of cancelling.
1. Februar 2023
Antwort von Swinton
Good Afternoon Anna,
Thank You for taking the time to leave your review. You are made aware of the credit searched and terms when taking out the policy.
Kind Regards
Nicola @The Social Media Team
It was really clearly explained by a…
It was really clearly explained by a friendly representative
25. Januar 2023
Antwort von Swinton
Hi Susan,
Thank you for your lovely review.
I'm so pleased you received such a great level of service.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Easy to use website
31. Januar 2023
Antwort von Swinton
Hi Steve,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Excellent in respect of placing cover and terms offered for value.
I can’t really comment on an existing policy as I only took mine out yesterday. However, I chose through the positive online feedback, good value for the cover chosen and the ease of which it was to place. I actually participated in an online chat with one of their Advisors following placing cover, just to offer positive feedback. Being in the industry myself, I know this goes a long way and I felt it justified. I spent quite a while looking at alternatives which were far more complex with added policy restrictions. As a new customer, I am impressed and highly satisfied. In respect of the actual policy and how it will transpire regarding my future requiremebts, obviously I am yet to comment but first impressions are excellent.
30. Januar 2023
Antwort von Swinton
Hi Marie,
Thank you for the review 0on your first impressions, we are here whether that be via Live Chat, telephone or our website if you have any queries on your policy.
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Quick and easy quote
Did through compare the market, found Swinton offered the best needs for my dog at a very reasonable price. Very easy to submit details and quick to set up, time will tell if a claims needed, hope I don’t find out!
30. Januar 2023
Antwort von Swinton
Hi Jo,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Healthy Pets.
Kind Regards,
Beth @ The Social Media Team
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