The order process was easy. And the product catalog incl. the accessories and add-ins is great. After a certain period I received my PS Vita in pristine condition. It really looked brand new. The cus... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
So clean like a new one!! Fast shipping and good service, also thanks to abdul who keep responding to all my emails about everything from changing my number i make it wrong to shipping dates to how o... Mehr ansehen
Unternehmen hat geantwortet
I do like my console, but I think you guys are definitely overcharging when it comes to the consoles. I don’t like the fact that you all put that giant sticker over the PSP that took forever to get of... Mehr ansehen
Unternehmen hat geantwortet
I took 2 months for me to receive the console. Go on FB marketplace, you’ll get it soon much faster Plus some of the older systems were missing games from nintendo, gbc, gba, and Super Nintendo.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to SumoShopStore, your one-stop shop for premium refurbished gaming consoles and accessories. With over six years of experience in the industry, we are passionate about providing high-quality, upgraded gaming products that bring nostalgia to life and enhance modern gaming experiences. Our goal is to ensure every customer enjoys the magic of gaming—whether they're reliving their favorite childhood moments or exploring the latest innovations. We strive to make gaming accessible, fun, and unforgettable for everyone. Our products are crafted with care, focusing on quality and the joy of gaming. For content creators and influencers, we also offer collaboration opportunities through our rewards program, providing commissions and exclusive discounts to help bring our vision to more gaming enthusiasts.
Kontaktinformationen
Vereinigte Staaten
- sumoshopstore.com
3.7
Akzeptabel
183 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 32 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
LOVE LOVE LOVE
I ordered a PSP and honestly everything has worked out great! I've been using it constantly for the past 6 months and no complaints! Im even looking around for the psvita and obviously sumo was my first thought. I love the options they offer color wise and the upgrades they put in their systems!!
1. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von SumoShopStore
Hi Bento.Bunnii, thank you for the amazing review! We’re so glad your PSP has been serving you well for 6 months and that you love the customization and upgrades. We’d be thrilled to help you find the perfect PS Vita when you’re ready!
Amazing product
Amazing product - fantastic build and features. Highly recommended.
1. April 2025
Bewertung ohne vorherige Einladung
Antwort von SumoShopStore
Hi Shuffle Fluff, thank you for the great review! We’re so glad you’re happy with the build quality and features, and we appreciate your recommendation.
Los productos de Sumo son de gran…
Los productos de Sumo son de gran calidad, y me encantan, poder jugar a todos los juegos que les meten
12. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von SumoShopStore
¡Hola Pupi Consolas! Muchas gracias por tu excelente reseña. Nos alegra saber que disfrutas la calidad de nuestros productos y que puedas jugar a todos esos juegos. ¡Que sigas disfrutando al máximo!
Brilliant products
They provide a brilliant product, shipping time was a week or two but it was worth the wait.
I purchased a Nintendo DS XL & PS Vita OLED.
Delighted with both products and accessories provided. A little pricey but you get what you pay for. A brilliant product with thought and care put into it.
10. April 2025
Bewertung ohne vorherige Einladung
Antwort von SumoShopStore
Hi Patrick, thank you for the brilliant review! We’re delighted you’re happy with your Nintendo DS XL and PS Vita OLED, and we truly appreciate your recognition of the care we put into our products. Enjoy your gaming!
An incredible experience
An incredible experience. Everything perfect, fast. The quality and the care put into the PS Vita is amazing.
12. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von SumoShopStore
Hi Brumagixgamer, thank you for the incredible review! We’re thrilled you’re happy with the PS Vita’s quality and care, and we appreciate your kind words about the overall experience.
Amazing company and amazing product
Amazing company and amazing product. I received the PS Vita OLED and let's say i was super impressed. It took me right back to my childhood. The device come well packaged and included a hardshell case, a soft sleeve and even a clear case for the Vita. Super happy with the selection of games that come pre installed and would definitely use SumoShopStore again
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von SumoShopStore
Hi GingerJaseTech, thank you for the amazing review! We’re thrilled your PS Vita OLED brought back great memories and that you enjoyed the packaging, accessories, and game selection. We look forward to serving you again!
Vuelta a la infancia
Todos los productos que recibí de Sumo fueron increíbles y muy cuidados. Una maravilla poder disfrutar de todos los juegos de mi infancia con las mejores consolas.
12. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von SumoShopStore
¡Hola Rubén! Muchas gracias por tu excelente reseña. Nos alegra muchísimo saber que nuestros productos te han permitido revivir tantos recuerdos de infancia y disfrutar de las mejores consolas. ¡Que sigas disfrutando al máximo!
Great experience, greater product.
I bought a PS Vita Slim from SumoShopStore and it was awesome. The condition was great, as good as new. It came with tons of accessories too. The customer service was good too as they answered all my queries which helped me choose this device. Overall, a great experience. Will order again!
9. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von SumoShopStore
Hi Abdul, thank you for the fantastic review! We’re thrilled you’re happy with your PS Vita Slim, the accessories, and the service you received. We look forward to serving you again soon!
Gameboy Advance
I got an IPS modded GBA from Sumoshopstore, and they sent me everything I needed to start gaming right away. Not only is the handheld itself amazing, Sumo sent lots of accessories and extras to maximize my enjoyment and protect the device. 10/10 would recommend 🤘🏼🙂
6. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von SumoShopStore
Hi Matt, thank you for the awesome review! We’re so glad you’re enjoying your IPS modded GBA and all the accessories we included. Your 10/10 recommendation means a lot to us — happy gaming!
Always the best products
Always the best products. They take such a good care of the consoles.
11. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von SumoShopStore
Hi Raven, thank you so much for your kind words! We take a lot of pride in making sure every console gets the care it deserves before it reaches you. Glad you’ve had such a great experience with us!
Wszystko było fajne tylko trochę za…
Wszystko było fajne tylko trochę za długi czas dostawy
20. Mai 2025
Antwort von SumoShopStore
Dziękujemy za opinię, Łukasz!
Przepraszamy za długi czas dostawy – niestety przesyłka utknęła w urzędzie celnym, co jest poza naszą kontrolą. Staramy się zawsze, aby zamówienia docierały jak najszybciej, ale czasami procedury celne mogą je nieco opóźnić. Dziękujemy za cierpliwość i cieszymy się, że mimo wszystko jesteś zadowolony z produktu!
Horrible customer service
I ordered a psp with upgraded ips screen an the very day i ordered i also requested a Cancellation through 3 different emails i even spoke with the automated service on the website and they never helped me to cancel mind you it took almost 2 months to fill the order it couldve been cancelled
20. Mai 2025
Antwort von SumoShopStore
Hi Antonio,
We're really sorry — this was completely our fault. You requested a cancellation right after placing the order, and it should have been handled right away.
We’re actively reviewing what went wrong on our end and will make sure it doesn’t happen again. In the meantime, we’re reaching out to resolve this properly and make it right.
Thanks for your patience, and again — our sincere apologies.
Top notch service as always!
Top notch service as always!
Received the product I ordered, the Sumo Clutch Pro in perfect working condition in just a few days!
20. Mai 2025
Antwort von SumoShopStore
Thank you so much, Jae Haan!
We’re thrilled to hear your Sumo Clutch Pro arrived quickly and in perfect condition. We truly appreciate your continued support — it means a lot to us. If you ever need anything, you know where to find us!
Great product. Terrible experience
When I finally received the product - it is great. looks good. Works good. Exceeds expectations.
That being said. Communication through the purchase and shipping process was terrible. Long response times. Unreasonably long wait time and unusable tracking information. After opening a support ticket with paypal for a refund a received my item. Months later.
20. Mai 2025
Antwort von SumoShopStore
Hi Damien,
We’re so glad to hear you received your item and that you’re enjoying it!
Thank you for your feedback — we genuinely appreciate it and will use it to continue improving our service.
Regarding the shipping delay, we want to share a bit of context. On May 2nd, new import tariffs were implemented, which unfortunately caused unexpected slowdowns in customs clearance and freight processing. We're actively adjusting to these changes to minimize future disruptions.
In the meantime, if you'd like to check your order’s status at any time, you can use our tracking tool here:
https://sumoshopstore.com/track/
Thanks again for your support!
I'm still having problems trying to…
I'm still having problems trying to play games
and it goes nutty half the time I have to restart it
and wait and restart It again to get it to work
4. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von SumoShopStore
Hello, if there are any problems with your purchase, you may always contact our customer service.
Over a month wait, No help
I ordered a controller off their website for 200$ back on 4/29/25 and as of 6/4/25 it hasn’t even been put out of production, I’ve contacted them on multiple occasions to no avail and lately haven’t even gotten a response. Customer service is no help whatsoever as all they tell you is “your order will be shipped out shortly, sorry for the delay”
3. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von SumoShopStore
We apologize for this situation, we will use your feedback to improve our customer service team.
I still don't have my purchase and when…
I still don't have my purchase and when asked about the update, I received an automated response.
20. Mai 2025
Antwort von SumoShopStore
Hi Sharon,
We’re sorry to hear about your experience and completely understand how frustrating it can be to wait for an update.
We’ve checked your order, and it shows as successfully delivered.
Our live chat is available Monday–Friday, 11AM–6PM EST, and we're always here to support you.
Thank you for your feedback, it helps us improve.
Best decision I’ve made getting this…
Best decision I’ve made getting this Vita I contemplated for so long but I’m glad I finally gave in and have it in hand! Totally worth it especially if you like the older games and newer games!
17. April 2025
Antwort von SumoShopStore
Hi, thank you for your review. We welcome you back anytime!
Antwort von SumoShopStore
Hi, thank you for your review. We welcome you back anytime!
PS Vita OLED 512GB
Product: 5 sterren
Klanten service: 5 sterren
Levering: 3 sterren
Het duurde een maand en half voordat ik mijn bestelling ontvangen heb. Het product (PS Vita met upgraded memory) was alles wat ik verwachtte, geen enkel krasje en top game bibliotheek inbegrepen incl. accessoires zoals screenprotector, case en etui.
Edit: 13/05
Op de 2 dagen na ontvangst viel me op dat je de batterij niet verder kan opladen dan 80%. Nadien stopt die met opladen, dus bijna 1/4 batterij verlies. De dag zelf nog een mail gestuurd naar support met de vraag wat ik kan doen, geen antwoord. Gisteren nogmaals een herinnering gestuurd, maar nog steeds geen reactie. Vreemd!
21. April 2025
Antwort von SumoShopStore
Hi, thank you for your review. We welcome you back anytime!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.