Summit Racing Equipment Bewertungen 182

I ordered side steps for my 2022 Silverado Crew Cab.
Summit was hands down the cheapest. The part was shipped direct from the manufacturer - LUND.

Will buy again in the future.

Ordered parts, got defective parts. They sent me a gift card for my troubles of installing the part twice. Poor customer service and quality on par with the local junkyard. Do yourself a favor and order parts through another distributor.

I purchased and 8 dollar part a smatt distributor spring it was 8 dollars by the time I checked out it was up to 33 dollars they scarge 22 dollars for shipping and handling of a part that weighs 8 ounces and then they had nerve to say if I placed an order above 90 dollars it would ship free what a crooked company takeing advantage of the crisis were in

Summit Racing customer service is horrible. I ordered a quarter panel and wanted it shipped to there store incase it was damaged I could refuse it there after they screwed up the delivery I was the one who had to jump through hoops to cancel it with the shipper. The lady at Summit Racing was NO HELP at all and we will NEVER buy from them again.

I ordered a part that was ready to ship,paid for 2-5 day shipping and still has not arrived .I contacted ups only to find out that summit sent the order 5 days after order date and sent it standard shipping not the 2-5 days that i paid for . FAST SHIPPING TO AUSTRALIA WHAT A RIP OFF !!!!!!!

Customer service is Garbage.Going to the store in Arlington is a joke,they all say that they they are busy with something,but all they do is just stand there. every time I go there there is literally like 30 employees just standing there while us the customer is waiting on our parts

If I could give a half star I would.
In the 80s and early 90s everything I did to me engines came from summit so,,, imagine my surprise when ordering parts for a 2002 vehicle with an 8.1 liter, and I’m getting parts for a totally different engine. First it was a throttle body that was at least half again bigger then the size of the original. A 92mm throttle body will not bolt up and replace a 78mm.
So I returned that and said to my self that would give them another chance, (stupid me I know) so I ordered a tps sensor for the same engine, a 2002 chevy 81 liter (of course will vehicle info) and they sent one that had a completely different plug on it for a three wire system (round plug) mine has a a 5 wire system and has a rectangular plug with rounded edges. I think the part they sent me was a ford part.

Just in case anyone from summit reads this,, Ford parts don’t usually fit or plug into or run on a chevy engine. Yes, the 8.1 liter engine is a chevy (big block)
The Summit racing of today is no longer worth the time to deal with.

Also it’s been several hours since i called in for the return code so I can get this thing returned. I was told it may take an hour or so. Now customer service is closed and I’ll likely have to call them in the morning to have another return code sent. I’m still waiting for my funds to be returned almost a week after the throttle body was received on their end.

Placed order on June 5th, 2 month later, still nothing. Was supposed to ship that week but no. To my surprise there's a string of 1 star reviews on this company I thought was once reputable but not the case anymore. It's laughable how they try with these templated responses to defend themselves as if these one star ratings will disappear. GTFOH with you lies and scamming bs. Obviously this company is tanking and will be out of business soon. The fact they able to secure our money without providing the product using a waiting game of attrition, hoping we will forget about the order is scandalous and should be illegal. Most companies, legit companies, charge upon shipping and sometimes not until delivery. I am actually going to not cancel my order but rather report it as fraud with my bank and see about further legal action against them. Perhaps a class action lawsuit will be coming due to all these people being ripped off. They're breaking laws, no doubt and their time is going to be up soon. I hope all involved will be crushed by the law. OK summit lets hear what lies you have to say about this review. Scumbags

I have ordered part for my Mustang 1968 to Dubai 🇦🇪 and they have delivered as accepted.

I ordered a part from Summit Racing to go on my vehicle. They said in order to ensure the part would fit, I would need to give them a description of the vehicle. I gave them everything from A to Z. According to their website, they said the part will fit. When I received the part, it did not fit my vehicle at all. If I hadn't already boxed it up, I'd show the differences between the two parts. They get you to pay for a part that doesn't fit, and then if you request a refund, they take shipping fees from your refund based on it's weight. In short, I paid over $200 to get the part here quickly, and they're going to refund me the cost of the part, which I understand, but why make me pay for additional shipping fees out of my refund when you guaranteed the part would fit? In my opinion, they are just another greedy company, and I feel like I've been ripped off three times over. I will never order anything from them ever again!

Ordered some parts and there was a shipping issue ( They use multiple carriers so they can get out of lost packages) So they realized there was an issue and sent my shipment again. One part that did not come had a qty of 1 and never arrived. I assumed it went on backorder and they would ship it a later date. My buddy has had a part on backorder for 8 months. Called customer service and they said since over 90 days nothing they could do.
I used buy 95% of my parts at summit and 5% at Jegs. Time to reverse that.

I always have a good experience when buying from Summit. It is surprising what I can find for my 2nd Gen Trans Ams at Summit.

After being a client for more than a decade, and having spent a 6digit figure over those years, i tried to return (for the first time) a completely broken 1500$ holley efi sniper. They never did it and literally robbed me with no good excuse.
they asked me to call holley (they never picked up the phone no matter how many times i tried) and give them the name and extension of the representative i spoke to cause they dont have a service dpt. that obviously never happened and i lost 1500$. thats pure theft!

Have bought many times from Summit and it have
worked great, but orders take longer and longer time
due that they seem to shrink their stock like most
firms. the last order I did not recieve at all and no one
will take response. I payed with PayPal with their so
called money back insuranse. No money no parts.
Pay Pal must be the worthless company existed.

Have always, and will continue to always use Summit, simply because their real (as opposed to the made-up stuff written using sock-puppet accounts sponsored by competitors) customer service is outstanding.

I live in the UK, and when I needed a return because one of my centre (sorry, "center") caps was problematic back in May 2021, they sorted my problem out immediately and exceeded my expectations. I was genuinely impressed; they are my Pontiac Parts go-to dealers.

As an aside, when you suddenly see really positive or negative reviews left consecutively over a particular period of time, contrary to the trend, and written by people with only a few other reviews, they are as believable as a politician's promise.

I bought a Nissan roll bar from them with the understanding that it would fit my car. Well guess what, it didn’t. I contacted customer service within 30 days to ask for a return since the product did not fit the car it was supposed to fit. They told me “we can’t do returns on freight shipped items.” Well thanks for stealing my $300. Haven’t been able to resell it since I bought it last year. These guys are crooks.

Ordered a carb with the understanding it would be 2 weeks before it shipped. That's fine. Even if it was a week longer, that's fine. Got an Email stating it would be almost 2 months before it could ship. Too long. Called and cancelled the order. NP doing that. 3-5 to get money back. Well, so be it. 7 days and counting and still nothing. How come it only takes minutes for these companies to take your money but days even weeks to return it? Do I need the money? Well there's other things I would like to order and I have to pull more money out of savings because a multi million dollar operation is so greedy they have to hold your money for the interest? Maybe Summit needs to stop sponsoring motorsports if they can't afford to give back a measly $511 back in a timely manner.

DO NOT BUY FROM SUMMIT RACING
DO NOT WASTE YOUR TIME and money with SUMMIT! I placed an order, just a few parts, it just was a little over $500.
As i found out they just want your money. After i place the order the game started. You will not receive your items on time. They will change the expectation date. And they will automatically cancel your order. They waste my time for almost 2 month and they changed the expectation date 3 times and finally canceled 4 of my items. The rest was not good quality. Completely disappointed. They will tell you lies. Just don’t wast your time. If you already placed the order please go ahead and cancel it they will waste your time with the same game.

Summit used to be a good company! But they have gone the corporate way! No service just get the money and run! I bought a Edge programmer for a 2002 Ford Explorer 4.0L I talked to both Summit and Edge and they said it would fit and work! Because of Cov-19 and back ordered parts I took me awhile to get it running, but I guess it was to long, bye the time I installed it and found out it wouldn’t work with Flex fuel program they wouldn’t take it back! But NO where in there averting did they say anything about Flex fuel! Both company’s said that it would work! Out 400.00 dollars! All Summit and Edge just want you money! Customer service has gone out the window! How can you trust what they are saying to you? I can’t trust both of them anymore! I was stupid for trusting them in the first place! I’m not using both company’s anymore! If you order from Summit beware you will get screwed!!!!!!!!

DO NOT WASTE YOUR TIME WITH THESE IDI0tS AT SUMMIT! I put in a order, simple just a few parts, it just was a little over 100 bucks to get free shipping. They took 4 days to send I email saying they need to verify my card!! All info and addresses were filled out on website. I never had a company have to verify my info! So I cancelled it cause they didn't ship out yet! TRUST ME IT WILL BE WELL OVER 2 WEEKS THAT THEY STILL WONT HAVE RETURNED MY MONEY! CAUSE ITS BEEN 10 DAYS AND NOTHING, THEN IT TAKES A COUPLE FOR MY BANK TO CLEAR IT BACK! SCREW THESE M0R0NS!! YOU NEED TO STEAL MY MONEY AND MAKE INTEREST OFF IT SINCE YOU HAVE TO RETURN MY MONEY!! YOU TOOK SAME DAY!!