Straightship Bewertungen 643

My package from Temu was due to be delivered today ( April 9th) by 9:00 p.m. My courier arrived at 7:00 p.m. Very courteous and prompt. I have only had one issue with one package being delivered to a different address ( not this driver), and thankfully the people who received it, tracked me down and delivered it to me. Kudos to my delivery guy tonight….Thank you so very much! 🙂

Because of you return my order to shipper I had to put in writing to my address saying for blind intercom driver's with big numbers to my home because they are so stupid to think my location unsafe or can't finding the address I am very angry you guys deserve bad reviews all times if you can't find my address how come all other companies find and leave my package because of so safe I ha a parcel box plus big mail box can fits delivery packages I know you have many company names including intelcom Dragonfly you are so terrible to send back my package I hope the companies never use your service for my packages ever again.

I would give it negative stars but can’t. The worst company out there. Cant get hold of them and their couriers don’t follow delivery guidelines. I had 4 packages in a row not delivered within a week!! How is this even acceptable? And how are they even in business. NEVER USE THEM, and REFUSE if any company tries to use them for their logistics. I personally contacted any and all businesses and banned from using them on my account. THE WORST! They should be responsible for my time resolving their incompetence and money lost due to them. I would litigate but I won’t let them cost me more time and money.

The delivery driver left my packages on the ground outside my building's door, instead of attempting to deliver my packages at a future time. I was lucky that one of my neighbours ended up going outside, saw the packages, and brought them inside for me. I live in the Northend, Winnipeg Manitoba. Where it's common for people to steal packages. In the past, if they weren't able to hand the packages directly to me, they would have tried delivering the packages at a future time, which is what they are supposed to do. Leaving the packages outside, where random people can easily grab them is a big risk.

Very unreliable service, it shipped to another province, I called to report that it was out for delivery elsewhere. The call center operator tried to reach the warehouse, they wouldn’t answer them. This is the last Temu order for me, 20 days in shipping with no replies.

My Temu order was dropped off at the wrong address, and the proof of delivery was simply a picture of the driver's hand holding the packages above a tiled floor. Called in and a complaint was filed against the driver. Thankfully it was brought to my location a few hours later by an honest neighbor.

Horrible. Horrible! The delivery driver left my package on the street, outside the building, and it was stolen. Very irresponsible, poor service, inefficient.

Several times now, this company has not bothered reading the actual address or delivery instructions and has made attempts to deliver it to the wrong address! No matter how often I have contacted them through phone and email they never respond. Their drivers don’t give a rip about providing quality customer service, they drop and run or leave it at the wrong address. GARBAGE COMPANY!!!!!!

If this company is delivering your goods expect that it won’t be arriving at your home, it will more than likely be delivered but to the wrong address. It’s about time this company closes, they’re useless and have zero accountability for their driver’s actions as well as the customer service reps have zero tools to help and poor quality service, they just hang up on you.rather than try to ensure they’ve answered all inquiries to the best of their ability.

I have been waiting weeks for my package and then 2 days in a row get told that there were delivery attempts except there were not. Was told to contact them with no luck. Terrible company

Garbage service hands down

I am not sure if this company's delivery guys have education , or mentally retarted. They are not reading the street names and dropping off packages at house numbers that look like same . Yesterday they delivered correctly , but somehow today along with the other days in the past delivered to some address I cannot find my package. Definitely they should not be choosen to be of service to anyone.

First time using Temu as an online retailer and the parcel was delivered within the identified window by Temu. The parcel was dropped off by a friendly and professional driver, who took photos as well to prove that the parcel was delivered. I have no negative comments. Sorry if others did not experience the same level of service.

If I could give a minus i would. Straight ship delivery is absolutely awful. Lost/miss placed package. They do not respond to any issues. Horrible customer service

tracking was crap no updates delivery was late and it was dropped off at wrong apartment

Three packages ordered. One arrived in BC, the others made it to Toronto. All were returned to sender before attempting delivery. They lie in their reasons for delivery failure. ǰTerrible service. Customer service refused to help.

Terrible courier service. Tracking updates were vague and didn't include a location many times, and somehow in just over a month they have said 11 orders could not be delivered and would be sent back to the shipper, including things I got on sale that are no longer available. Emailing and calling them didn't help, because they refused to do anything helpful. Other couriers delivered to me just fine, and so did straightship until December. If the packages were late that would be one thing, but to not deliver them at all is a bit much. It's also interesting how a package destined for St. John's, NL, ended up out for delivery in Moncton, NB, before being sent back to the merchant.

This company is amateur, cannot get things where they need to go, and are entirely unhelpful when something goes wrong.

Left my package at the street and lost it eventually !! Stupid courier

La pire compagnie de med,gf. Ont ne fait pas de mise à jour, tu ne reçois pas toujours les colis, tu les appelles pour savoir le problème et quand ils voient que tu parles français ils raccrochent.. j emmr,,cette compagnie et leurs employés

I placed an order on Temu and noticed that Straightship posted a fake picture of packages on shelves in a room as proof of delivery. The parcel room in my condo building does not even look like the picture they shared as Proof of Delivery. They never buzzed me to even deliver this package. The shipping company is a huge SCAM and should be out of business.