Straightship Bewertungen 643

The worst delivery company ever, literally. When I order from Temu, I’m always afraid it will be Straightship. Customer service wait times are 30 minutes or more, and the representatives are seems poorly trained. Horrible.

So far I've only had one package delivered by them.. (the second of should be here Friday at the latest) for the first one to package got here in a timely fashion. But it looked like it had been basically tossed to my apartment door and the proof of delivery photos were as blurry as all heck. Not entirely sure but I think when I came back the delivery guy was still there at the far end of the hall.. Honestly got the vibe of it wasn't for all the cameras in the hall of my building he might have picked the package back up and left with it (can not confirm he was the guy that delivered it, just that he looked like he might be delivering something and he wasn't someone that lives in the building) I will update based on my second package

The worst customer service + I didn’t receive the package

This is shipment company or not they are completely fake.
They are stolen my products and sent me empty box
They’re even not unswerving email and phone call

2 delvaried packages all smashed up.left I a common area not at address and next delivery is lost .customer service is rude unprofessional unwilling to help and just hang up. They should be put out of business and the so called customer service employees fired

Ordered from Temu and they used this service again and once again my order is returned to sender without delivery attempts! Straight ship is terrible and I have to wonder if theft is taking place!

Still waiting on my package that is coming through straightship. It’s sat in a truck in a town approximately an hour away for over a week now, I could have gone to get it from said town quicker than this if given the option. Not sure if it’ll ever show up. Customer service is horrendous, sat on hold for an hour only to get an answering machine and then hung up on because their inbox was full. Haven’t even heard back from the email I sent either and it’s been days. Would give them negative stars if I could honestly, I’ve asked Temu to not use them for me ever again.

Pkg #3 missing...go figure !! Sent to the wrong province and then...poof !! It disappears. Not one time...but 3 times. Sticky fingers or no read the english !!

We are very disappointed with the customer services that you have. Everytime we call, we always get an irritated tone with the agent. They do wanna listen to the details first before answering, its like they don't have patience at all. And if you say something please they always they cannot. How about saying that we'll check and try our best or else apologize cause you don't have an option to contact directly with the driver. But instead hearing a rude and irritating reply, It's like they do wanna listen to whatever you will say.
We're just very disappointed that's all 😤😡
Take note I'm not writing this because I called once but this happen multiple times.

J’ai suivi mon colis on dit qu’il a été livré mais Mon colis n’a pas été livré à mon adresse j’ai rien reçu
J’ai vu la photo où vous l’avez livré il y a une porte patio et mon adresse n’a pas de porte patio

J’ai suivi mon colis on dit qu’il a été livré mais Mon colis n’a pas été livré à mon adresse j’ai rien reçu
J’ai vu la photo où vous l’avez livré il y a une porte patio et mon adresse n’a pas de porte patio
on voit mon paquet à côté d’une boîte que vous avez livré quelqu’un d’autre Trouvez les livraisons que vous avez enregistrées vers 17h11 Samedi le 16 mai
Tellement déçue je crois que je ne commanderai plus jamais sur Temu à cause de ce transporteur

We live in rural Ontario with a long driveway. Straightship stops, takes a picture of your fire number and drops the package on the pavement and takes a 2nd picture. Amazon and other companies have always driven up the drive and left packages on the front step or left in the mailbox at the end of the driveway. Why can't Straightship?

Would give this company a 0 if I could. From wrong address delivery. To blocking your emails when you inquire politely. To no delivery attempts to just sending your parcel back. I cannot understand why this company is still in service with their shady delivery practices.

I made an order through temu and was shipped with straightship up to this present more I have not received my package or get any updates on my package am calling the customers service number and no one picking my call ,I send an email no response this is a terrible service and very frustrating 🙃

This company is terrible!! I never get my package they lied to temu about the picture they sent as proof so i can’t get a refund! Been calling them so many times and emailed them too but no luck! With the looks of it has a bad reputation as for delivery services even resolving issues like mine. Sooo frustrating!! How can we get this company get accountable for this!! I am sooo mad!!

I hadn't ordered from temu in about a year. Always shipped it to my Po box building but with straightship they always try to do the delivery on a Saturday when there's no staff to receive parcels.
I've contacted straightship through email to get the address changed. They say yup we'll get this changed but they done nothing. 9Tried calling and Been on hold for an hour only to be told there's no one to answer and to leave a message, then told the message box is full and processed to get hung up on.
Its a extremely unprofessional company

Please read the instructions for delivery. You guys do this every year in the Spring. I wrote down that the driveway is safe, yet you guys still leave my packages at the end of the driveway. Thats unsafe as I have had packages stolen before. PLEASE READ THE INSTRUCTIONS.

Dint bother to call me or buzz me just left with order.

The delivery company is a scam.
Do not choose straightship. I have seen many of my friends telling the same thing as they ordered mainly through temu. Straightship most probably won't deliver your packageand you will receive updates like"delivery attempt was made but address issue/doors locked or something. These guys seems to steal those orders from temu and selling it on other platforms.

10 days, no update, they don’t know where it is, 2 files of investigation, and nothing. You call, and they just give you I will look into it, brutal

they also provide fake photo said the package was delivery, the person in the photo is not anyone I know. they stole the package right in front of my building.