Sterling is always a pleasure to visit and we’ve bought most of our furniture there over many years. This time round we bought a settee and chair supported by Amy Ireland who helped us with product in... Mehr ansehen
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Das sagen Bewerter
Missing out on the Spring Holiday weekend, we called 2 days later to see if staff would honour the offer just finished. Manager unwilling to, but friendly assistant Conor Ross went out of his way to... Mehr ansehen
Unternehmen hat geantwortet
Scott at Sterling home outlet centre is the principle reason for the review. I was buying a venjakob ex display unit and he went above and beyond. He was helpful, courteous and knowledgable of c... Mehr ansehen
Unternehmen hat geantwortet
I wasn't given an email or a text to say exactly when my table would arrive. It was then delivered to the side of my house on a day when I was actually in. There was no note even put through my door.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Möbelgeschäft
- Schlafzimmermöbelgeschäft
- Fachhandel für Bodenbeläge
- Haushaltswarengeschäft
- Wohnmöbelgeschäft
- Matratzengeschäft
Vom Unternehmen geschrieben
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Kontaktinformationen
Vereinigtes Königreich
- 0845 543 0469
- customerservice@sterlingfurniture.co.uk
- sterlingfurniture.co.uk
4.7
Hervorragend
3682 Bewertungen
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Brilliant service from Arran
Arran was extremely helpful and patient with my choice of mattress. I had gone into the store with a couple of options I had previously seen online, and although the store didn't stock these, he was very knowledgeable and recommended a few alternative options. He left me to test several mattresses in my own time and provided great customer service all round, answering all of the questions I had explaining everything in good detail. Having had a past in customer service myself, he's a fantastic advisor, perfectly balancing his great sense of humour with knowledge and professionalism. I'd gladly return to Sterling for any other home furnishings. Thanks again Arran!
26. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sterling Home
Hi Jamie
Thank you so much for your kind feedback!
We’re delighted to hear that Arran provided such a helpful and relaxed experience while you were choosing your mattress. It’s great to know he was able to offer knowledgeable alternatives and give you the time and space to find the right fit, all while keeping things friendly and informative.
Your comments about his professionalism and sense of humour will mean a lot to him, especially coming from someone with a background in customer service.
We really appreciate your recommendation and look forward to welcoming you back to Sterling in the future.
Thankyou again for taking the time to share your experience and for choosing Sterling Home!
Warm Regards
The Sterling Home Team
Antwort von Sterling Home
Hi Noreen,
Thank you so much for your 10/10 feedback!
We’re really pleased to hear you found the service helpful and friendly. We truly appreciate you taking the time to leave a review and hope to welcome you back again soon.
Thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
Great store great staff…
Sterling is always a pleasure to visit and we’ve bought most of our furniture there over many years. This time round we bought a settee and chair supported by Amy Ireland who helped us with product information and hints and tips. Very professional and you’d have thought she was our own personal advisor. Thank you Amy.
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sterling Home
Hi,
Thank you so much for your kind feedback.
We’re delighted to hear about your recent experience and that Amy provided such professional, helpful support with your purchase.
It’s lovely to know she made you feel so well looked after. We will be sure to pass your thanks on to Amy – she’ll be thrilled to hear this. We truly appreciate your continued support and look forward to welcoming you again.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Had a great day picking and deciding…
Had a great day picking and deciding what suite to pick assisted by Barry Duff who was helpfully with our choice
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sterling Home
Hi Ashley,
Thank you for your lovely feedback.
We’re so pleased to hear you had a great day choosing your suite and that Barry was so helpful in assisting with your decision. We will be sure to pass your kind comments on to him. We hope you enjoy your new suite.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Donald was excellent from start to…
Donald was excellent from start to finish as always
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sterling Home
Hi Lynda,
Thanks for your great feedback.
We’re delighted to hear that Donald was excellent from start to finish, as always. He is quite a character and a very valued member of our sales team. We will be sure to pass on your kind words to him.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
New sofa
We was in Sterling furniture in Aberdeen today and had fantastic service from Donald my mum left very happy with a new sofa thank you for all your help today
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sterling Home
Hi Natasha,
Thank you for your lovely feedback.
We’re so pleased to hear you had fantastic service in our Aberdeen store and that Donald took such good care of you and your mum. It’s great to know she left happy with her new sofa. We will be sure to pass your kind comments on to Donald and the team – thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Sales person was very helpful and…
Sales person was very helpful and explained everything in a way I understood.
22. April 2026
Antwort von Sterling Home
Hi George
Thank you for your kind feedback.
We’re really pleased to hear that our salesperson was able to help and explain everything clearly for you.
We’ll be sure to pass on your comments, they’ll really appreciate it.
Thank you for choosing Sterling Home!
Kind Regards
The Sterling Home Team
Missing out on the Spring Holiday…
Missing out on the Spring Holiday weekend, we called 2 days later to see if staff would honour the offer just finished. Manager unwilling to, but friendly assistant Conor Ross went out of his way to offer £50 discount as a goodwill gesture, and in turn he secured a sale a few pounds short of £1,000 ( which in this climate most businesses would be glad of). Conor was very professional and friendly, whilst showing empathy to a customer willing to do business. Sterling Home is safe in the hands of young professionals like Conor, and would do wise to help hold onto their professionalism. Mr & Mrs Burns
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sterling Home
Dear Mr & Mrs Burns
Thank you very much for taking the time to share your experience.
We’re sorry to hear that you missed out on our Spring Holiday offer, but we’re delighted that Conor was able to step in and assist you. Your kind words about his professionalism, friendliness, and willingness to go the extra mile mean a great deal to us.
We’re incredibly proud of the service our team provides, and it’s always rewarding to see individuals like Conor recognised for their efforts. We’ll be sure to pass on your feedback to him and the wider team.
Positive experiences like yours are exactly what we strive for, and your support is truly appreciated.
Thank you again for choosing Sterling Home. We hope you enjoy your purchase and look forward to welcoming you back in the future.
Warm Regards
The Sterling Home Team
Good service
Good service, great job, installers
Very expert.
Well done..jason, the salesman, great. Many thanks.
6. Mai 2026
Antwort von Sterling Home
Hi George
Thank you so much for your kind feedback!
We’re delighted to hear you were pleased with the service and found our installers to be knowledgeable and professional.
Jason will be especially pleased to receive your mention, he always strives to provide the best support possible.
We really appreciate you taking the time to share your experience, and thank you again for choosing us!
Kind Regards
The Sterling Home Team
Antwort von Sterling Home
Hi
Thank you so much for your kind feedback!
We’re delighted to hear you found our sales team helpful. Providing excellent service is very important to us, and we’ll be sure to pass your lovely comments on.
We look forward to assisting you again in the future!
Kind Regards
The Sterling Home Team
Antwort von Sterling Home
Dear Henry
Thank you for your kind words!
We’re delighted to hear you had another excellent experience with us. We really appreciate your continued support.
Do come back and see us soon!
Kind Regards
The Sterling Home Team
Antwort von Sterling Home
Hi Alice
Thank you for taking the time to leave feedback following your visit to our store in Dunfermline.
It's great to hear that you had a good experience and we are very grateful that you chose us.
We hope you enjoy your new furniture and that we will see you again in the future!
Kind Regards
The Sterling Home Team
Very poor delivery service.I wasn't given an email or a text to…
I wasn't given an email or a text to say exactly when my table would arrive. It was then delivered to the side of my house on a day when I was actually in. There was no note even put through my door. A neighbour noticed the table at the side of my house, fortunately the weather was dry. The table itself was all that I expected (thus 3 stars) but the delivery was shambolic.
21. April 2026
Antwort von Sterling Home
Hi Tommy
Thank you for taking the time to leave a review.
We’re pleased to hear that you’re happy with the table itself, but obviously very sorry to learn about the delivery experience you had.
A lack of delivery notification and the item being left without a knock or note is not the standard of service we aim to provide, and we appreciate you bringing this to our attention.
We understand how frustrating this must have been and are especially sorry that you were unaware the delivery had taken place.
Your feedback has been shared with our delivery partners so this can be addressed and improved going forward.
Kind Regards
The Sterling Home Team
Friendly and efficient not too pushy…
Friendly and efficient not too pushy alloweed us time to choose our suite
24. März 2026
Antwort von Sterling Home
Thank you for your lovely feedback.
We’re really pleased to hear you found our team friendly and efficient, and that you felt comfortable taking the time you needed to choose your suite.
We hope you enjoy it for many years to come.
Kind Regards
The Sterling home Team
Antwort von Sterling Home
Thank you very much for your kind feedback.
We’re delighted to hear you found our staff friendly and helpful and that you were happy with our delivery service.
We really appreciate you taking the time to leave a review and hope to see you again soon.
Kind Regards
The Sterling Home Team
Friendly and engaging Margaret Connnor
I had an excellent experience with Margaret at Sterling Furniture. She was kind, considerate, and took the time to explain all the available options clearly. She also explained the sales benefits in a helpful and straightforward way, without ever being arrogant, impatient, or using any pushy sales techniques.
What really stood out was Margaret’s genuinely interested approach to the customer. She listened carefully, communicated in a relaxed and natural way, and made the whole experience feel easy and comfortable.
She was friendly while still being very informative, which helped me feel confident without ever feeling pressured. Margaret is a real credit to Sterling Furniture, and I would highly recommend her.
3. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sterling Home
Hi Stephen
Thank you so much for taking the time to share such a thoughtful and detailed review.
We’re delighted to hear about your excellent experience with Margaret. Your comments about her kind, considerate, and genuinely customer‑focused approach perfectly reflect the values we aim to uphold at Sterling Furniture. It’s especially pleasing to know that she made you feel comfortable, well‑informed, and never under pressure.
We’ll be sure to pass on your lovely feedback to Margaret, it will mean a great deal to her. Thank you again for your recommendation and for choosing Sterling Home.
We look forward to welcoming you back in the future.
Kind regards
The Sterling Home Team
This is a lovely company to visit
This is a lovely company to visit. The staff are so pleasant and helpful. We travel for 1hour 45min to get there. And always come away with a few purchases. Amy Ireland went over and above for us on our visit. We bought 4 chairs that day. We enjoyed the garden area and the restaurant. We cannot praise all the staff highly enough. It is evident this is one big happy family store.
20. April 2026
Antwort von Sterling Home
Hi Gordon,
Thank you so much for your lovely feedback and for travelling such a long way to visit us – it really means a lot.
We’re delighted to hear you enjoyed the store, garden area and restaurant, and that you came away with purchases you love.
Amy will be absolutely thrilled with your kind comments, and we’ll be sure to share this with her and the rest of the team. Your praise for our staff and the atmosphere in store is greatly appreciated.
We look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
New bed shopping made really easy and…
New bed shopping made really easy and enjoyable. Gordon Fraser was fab...gave us lots of information but wasnt overpowering or pushy. Would recommend
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sterling Home
Thank you very much for your lovely review.
We’re delighted to hear that you found the process of buying your new bed easy and enjoyable. Gordon will be really pleased to know his helpful, no‑pressure approach made such a positive impression.
We truly appreciate your recommendation and hope you enjoy many great nights’ sleep in your new bed.
Thank you for choosing us!
Kind Regards
The Sterling Home Team
Margaret Connor was very helpful
Margaret Connor was very helpful. Thank you
3. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sterling Home
Thank you for your kind feedback.
We’re really pleased to hear that Margaret Connor was so helpful. I’ll be sure to pass your thanks on to her.
We appreciate you taking the time to share your experience.
Kind Regards
The Sterling Home Team
the lady helping me choose was very …
the lady helping me choose was very efficient the couch is lovely very comfortable and the men that brought it were very good
20. April 2026
Antwort von Sterling Home
Hi May
Thank you very much for your kind feedback.
We’re delighted to hear that our colleague helped you in an efficient way and that you’re pleased with how lovely and comfortable your couch is.
We’ll also be sure to pass on your comments to our delivery team, they’ll be glad to know their service was appreciated.
Enjoy your new couch, and thank you for choosing us.
Kind Regards
The Sterling Home Team
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