Went to purchase sofa today. Price that was previously given was no longer available. However, despite this Ritchie went above and beyond to accommodate us providing us with a super sofa at a great p... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnRannoch Road, Birkenshaw Trading Estate, G71 5PR Uddingston, Scotland, GB
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Das sagen Bewerter
We found the in store experience a pleasant experience. We are pleased with our new chairs. As we are both retired we accepted and paid extra for assembly and removal of packing. It was expensive... Mehr ansehen
Unternehmen hat geantwortet
Order placed with no issues. Staff and manager very helpful and knowledgeable... obviously a good working environment.. ordered chair which has since been successfully delivered, assembled, rubbish... Mehr ansehen
Unternehmen hat geantwortet
For the first time in a long while I was buying a new carpet. I wasn’t too sure what I wanted however I had been at another carpet retailer who had been quite disinterested & not particularly helpful... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Möbelgeschäft
- Schlafzimmermöbelgeschäft
- Fachhandel für Bodenbeläge
- Haushaltswarengeschäft
- Wohnmöbelgeschäft
- Matratzengeschäft
Vom Unternehmen geschrieben
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Kontaktinformationen
Rannoch Road, Birkenshaw Trading Estate, G71 5PR, Uddingston, Scotland, Vereinigtes Königreich
- 01698 811555
4.4
Hervorragend
326 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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We found the in store experience fine but watch out for the ‘add ons’
We found the in store experience a pleasant experience. We are pleased with our new chairs.
As we are both retired we accepted and paid extra for assembly and removal of packing. It was expensive adding to the overall spend.
The delivery was later than expected, and the chairs were brought in ready assembled and apart from some polythene wrapping, no extra work seemed to justify the cost .
We questioned the deliver driver about the chairs not requiring assembly, and he said they are built at the warehouse. There was no way we could have confirmed that.
28. April 2026
Antwort von Sterling Home - Uddingston
Hi Jim
Thank you for taking the time to share your feedback.
We’re delighted to hear that you had a pleasant in-store experience and are pleased with your new chairs. We’re very sorry, however, to learn of your disappointment regarding the delivery service and additional charges.
We understand your concerns, particularly as the chairs arrived pre-assembled and the level of work carried out did not meet your expectations.
Your comments about the lack of clarity around the assembly service are especially important to us. We appreciate how frustrating it must have been not to have this explained at the point of purchase, and we will review how this information is communicated to ensure greater transparency for our customers in future.
We also apologise for the delay in delivery, as this is not the standard of service we aim to provide.
Please be assured that your feedback has been shared with the relevant teams so we can improve both our communication and delivery experience going forward.
Thank you again for your constructive comments.
Kind regards
The Sterling Home Team
Fantastic customer experience
Went to purchase sofa today. Price that was previously given was no longer available. However, despite this Ritchie went above and beyond to accommodate us providing us with a super sofa at a great price.
Thank you ☺️
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sterling Home - Uddingston
Hi,
Thank you for your lovely feedback!
We’re sorry to hear about the pricing change, but we’re delighted that Ritchie was able to help you find a fantastic sofa at a great price. We’ll be sure to pass on your kind comments—it will really mean a lot to him.
We hope you enjoy your new sofa! ☺️ and thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
The members of staff was very attentive…
The members of staff was very attentive sold me exactly the thing I needed
28. April 2026
Antwort von Sterling Home - Uddingston
Hi George
Thank you for taking the time to leave this review.
We’re so pleased our team could provide attentive service and help you find exactly what you were looking for.
We really appreciate your support!
Kind Regards
The Sterling Home Team
Antwort von Sterling Home - Uddingston
Hi Noreen,
Thank you so much for your 10/10 feedback!
We’re really pleased to hear you found the service helpful and friendly. We truly appreciate you taking the time to leave a review and hope to welcome you back again soon.
Thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
Good service
Good service, great job, installers
Very expert.
Well done..jason, the salesman, great. Many thanks.
6. Mai 2026
Antwort von Sterling Home - Uddingston
Hi George
Thank you so much for your kind feedback!
We’re delighted to hear you were pleased with the service and found our installers to be knowledgeable and professional.
Jason will be especially pleased to receive your mention, he always strives to provide the best support possible.
We really appreciate you taking the time to share your experience, and thank you again for choosing us!
Kind Regards
The Sterling Home Team
Michael was very helpfull
Michael was very helpfull, knowledgable and professionsl.
I couldnt make up my mind and he helped me without being pushy
22. März 2026
Antwort von Sterling Home - Uddingston
Hi Margaret
Thank you for your kind feedback.
We’re delighted to hear that Michael was helpful, knowledgeable, and professional. It’s especially great to know he gave you the time and support you needed without any pressure. We’ll be sure to pass your comments on to him, they will be very much appreciated.
Thanks again for choosing us.
Kind Regards
The Sterling Home Team
Great experince start to finish.
Order placed with no issues. Staff and manager very helpful and knowledgeable... obviously a good working environment.. ordered chair which has since been successfully delivered, assembled, rubbish removed. Delivery men could not have been more helpful or kind if they tried. Excellent service start to finish...
4. Januar 2026
Antwort von Sterling Home - Uddingston
Hi Rita,
Thank you very much for taking the time to share such lovely feedback.
We’re delighted to hear that your experience was positive from start to finish, from placing the order through to delivery and assembly. Your kind comments about our staff, management, and delivery team mean a great deal to us and will be shared with everyone involved. We’re so pleased you’re happy with your chair and the service you received.
Thank you for choosing Sterling Home Uddingston and we look forward to welcoming you again in the future.
Kind Regards
The Sterling Home Team
Friendly staff and easy service
Bought a carpet from them. Quality product. Friendly, helpful staff throughout from buying to getting fitted. Nice easy process.
21. Februar 2026
Antwort von Sterling Home - Uddingston
Hi Craig,
Thank you for your kind feedback.
We’re really pleased to hear you were happy with the quality of your carpet and found the whole process easy, from purchase through to fitting. I’ll be sure to share your comments with the team.
Thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
made to feel so welcome,salesman very…
made to feel so welcome,salesman very polite and helpful
2. April 2026
Antwort von Sterling Home - Uddingston
Hi Robert,
Thank you very much for your kind feedback.
We’re delighted to hear that you were made to feel welcome and that our salesman David was polite and helpful. Your comments are greatly appreciated and will be shared with the team.
Thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
Antwort von Sterling Home - Uddingston
Thank you for your kind feedback and for choosing us. We’re delighted to hear that Sharon provided you with excellent customer service. Your comments will be shared with her and the team, as they mean a great deal to us. We truly appreciate your support and look forward to helping you again in the future.
Kind Regards
The Sterling Home Team
Time to move on!
Lots of different brand names BUT too similar to other furniture shops so not a first stop perhaps. Nothing for the younger ones setting up. V.limited in style - dated.
More people in cafe than actually purchasing tells it's own story.
Dog friendly store.
2. April 2026
Antwort von Sterling Home - Uddingston
Hi
Thank you for taking the time to share your feedback with us. We genuinely appreciate your honest comments.
We’re sorry to hear that our range and in‑store experience didn’t meet your expectations, particularly around style choice and appeal for younger customers.
Your point about variety and freshness is noted, and feedback like this is invaluable as we review and develop our collections to better reflect changing tastes and lifestyles.
We’re pleased you noticed our café and dog‑friendly policy, those are areas we work hard on to make the store welcoming, but we certainly understand that the core reason for visiting should be our furniture offering, and it’s clear we have work to do there.
Thank you again for your comments. They’ve been shared with our buying and management teams as part of our ongoing improvements, and we hope you’ll consider visiting us again in the future to see how we’ve evolved.
Kind Regards
The Sterling Home Team
5 star review
The staff member who dealt with us from start to finish was very helpful and professional, nothing was to much trouble had a few visits to the shop before deciding on a sofa and not once was made to feel pressured or a bother
28. März 2026
Antwort von Sterling Home - Uddingston
Hi Paula
We’re delighted to hear that our team member was helpful and professional throughout your visits and that you felt comfortable taking the time you needed to choose the right sofa.
Providing a relaxed, pressure‑free experience is very important to us, so it’s great to know we got this right.
Thank you again for your kind feedback, we really appreciate your custom and hope you continue to enjoy your new sofa.
Kind Regards
The Sterling Home Team
Grt service and lovely furnisher…
Grt service and lovely furnisher ,assista t very helpful
26. März 2026
Antwort von Sterling Home - Uddingston
Hi Jennifer,
Thank you for your lovely feedback.
We’re pleased to hear you enjoyed our service and furniture, and that Dean was very helpful.
Thank you for choosing Sterling Home Uddingston and we look forward to welcoming you again.
Kind Regards
The Sterling Home Team
Betsy at the Uddingston branch was…
Betsy at the Uddingston branch was amazing today. We were looking for a dining table and chairs and she spent so much time with us showing us different options.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sterling Home - Uddingston
Hi Barbara,
Thank you so much for taking the time to share your wonderful feedback.
We’re delighted to hear about your positive experience at our Sterling Home Uddingston and that Betsy was able to spend time with you exploring different dining table and chair options.
We will be sure to pass on your kind comments to her and the wider team.
Thank you again for choosing us — we hope you enjoy your new furniture and look forward to welcoming you back soon.
Kind Regards
The Sterling Home Team
Poor customer service
Bought a suite only 10months old chair started to sink they sent out furniture care he agreed with me but on his report said nothing wrong I didn't agree I have had to pay for it to be fixed myself Tom Watson Upholstery fixed it for me
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Sterling Home - Uddingston
Good Morning Anne,
Thank you for your feedback.
We're very sorry to read your comments and to hear how disappointed with the overall service you have received.
We have checked over the report and can see that this matter has been concluded, however, if you wish to discuss this further please contact us at customerservice@sterlingfurniture.co.uk
Kind Regards
The Sterling Home Team
We purchased flooring from Sterling…
We purchased flooring from Sterling Home in Birkenshaw and were helped throughout by Sharon. She was friendly, pleasant, extremely helpful and very knowledgeable on all flooring products
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Sterling Home - Uddingston
Hi
Thank you very much for taking the time to leave us such a lovely review.
We’re delighted to hear you had a positive experience with Sharon, she’ll be so pleased to hear your kind comments. We’re glad her knowledge and support helped make choosing your flooring easy, and we hope you enjoy it for many years to come.
Thank you for choosing Sterling Home!
Kind Regards
The Sterling Home Team
Outstanding great customer service I fe…
Outstanding great customer service I fe I must say Shaun (hope I spelt he’s name right) and Michael was first class best customer service I have had. Shaun especially helped me asking me what I wanted from a sofa let me try a lot before I picked the one I liked. Michael was on holiday when we went to purchase it but Michael was equally helpful so helpful that we purchased other items
22. März 2026
Antwort von Sterling Home - Uddingston
Hi Michael,
Thank you so much for your fantastic feedback.
We’re absolutely delighted to hear that you received such great service from Shaun and Michael.
They both take great pride in helping customers find exactly what they’re looking for, and it’s wonderful to know their dedication made such a positive difference to your experience.
Shaun will be thrilled to hear how much his support meant while you were choosing your sofa, and Michael will be just as pleased to know his assistance encouraged you to explore additional items. They truly are valued members of our team, and your kind words mean a lot.
Thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
Excellent service
Excellent service.
Helpful, knowledgeable friendly staff in Uddingston.
Wouldn't go anywhere else.
Highly recommend.
Shop local.
21. März 2026
Antwort von Sterling Home - Uddingston
Hello Janice,
Thank you so much for your wonderful feedback.
We’re delighted to hear you received excellent service from our helpful, knowledgeable, and friendly team in Uddingston. Your loyalty means a lot to us, and we truly appreciate your recommendation and support for shopping local.
We look forward to welcoming you back again soon!
Thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
Great service
Don’t have any complaints about how it was
all handled. It arrived on time and was pleased with the way all packaging was uplifted
20. Februar 2026
Antwort von Sterling Home - Uddingston
Hello Brian,
Thank you for your feedback.
We’re pleased to hear everything was handled well, your delivery arrived on time, and the packaging uplift met your expectations.
Thank you for choosing Sterling.
Kind Regards
The Sterling Home Team
Definitely a good choice
For the first time in a long while I was buying a new carpet. I wasn’t too sure what I wanted however I had been at another carpet retailer who had been quite disinterested & not particularly helpful.
Sharon at the Uddingston store was so helpful & patient looking at all options for me. Her advice was spot on. She was an absolute pleasure to deal with & I left the shop feeling confident with the choices I made. A massive thank you to Sharon.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Sterling Home - Uddingston
Hello,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that your experience at our Sterling Home Uddingston store was such a positive one.
It’s wonderful to know that Sharon was able to provide the help and the guidance you needed when choosing your new carpet.
We’re very proud to have her on our team, and your kind words will mean a great deal to her and we truly appreciate your recommendation.
Thank you for choosing us!!
Kind Regards
The Sterling Home Team
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