Product sightly damaged. Pack of A3 paper with original paper packet torn at all four corners and several sheets having to be wasted as a result. Not the first time that's happened. More annoying... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I usually order HP printer cartridges. Based on those experiences, prices are competitive and clear. Ordering is simple. Updates from Staples excellent. Delivery quick. It's all I ask for.
Unternehmen hat geantwortet
Website easy to order and pay from. Remembers my account and past orders so east to re-order. Still surprised that you sell cleaning products !! Thank you :)
Unternehmen hat geantwortet
We buy a lot of water, and Staples has been outstanding. With all other companies, we get a few busted cans, but there have not been any issues. Superbly packed in boxes, labelled well, and quick d... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Staples UK
Vom Unternehmen geschrieben
Staples is committed to making it easy for customers to buy a wide range home and office stationery products, including office supplies, technology, furniture, and business services. Our mission is to save your time, money and effort so you’re free to do what you do best.
Staples.co.uk is operated in the UK under license to Banner Group Ltd (Company Number 05510758)
STAPLES UK
Vom Unternehmen geschrieben
Kontaktinformationen
evo Business Supplies Limited, Newland House, Unit 2, Express Way, WF6 2TZ, WAKEFIELD, Vereinigtes Königreich
- 0333 999 3393
- csd@staples-online.co.uk
- staples.co.uk
4.2
Gut
16'990 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Printer cartridge
Printer cartridge worked as expected the delivery was fantastic. Great pricing brilliant service.
23. Juli 2026
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Next day delivery.Very impressed with…
Next day delivery.Very impressed with service 5 stars
23. Juli 2026
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Good price quick delivery
23. Juli 2026
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Peter was helpful,proffessional and…
Peter was helpful,proffessional and very knowledgable.
He guided us with illustrations and information.
Good choice of product range and choice.
23. Juli 2026
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Delivery totally unpredictable
I became a member so that I could track the delivery!! My chair was not dispatched the following day after the order. So I had no clue as to when it was to be delivered. The tracking on your copy order was at no stage active. DPD didn’t send me tracking facilities.
The first I knew then was on Friday morning DPD told me that it was to be delivered Friday lunchtime. Which was too late for me to change my plans.
That is totally unacceptable when I had made efforts in accordance with your recommendations to be able to track delivery.
You need to improve deliveries
23. Juli 2026
Antwort von Staples UK
Hello, thank you for your feedback. Furniture items are shipped to you directly from the supplier, so we typically advise a longer lead time for delivery; due to this tracking is unavailable. This is outlined further in our terms and conditions and delivery information. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Prompt Dispatch
The only pace I could find Biscoff Snack packs at a reasonable price. Great service, prompt dispatch.
23. Juli 2026
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Got everything right -
You had it in stock - I ordered it - it arrived next day - driver smiled and I said thank you!
You got it all right ! Simple but not! but you did it! brill .
22. Juli 2026
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Poor customer service
Poor customer service. One item damaged in the post placing them in a totally unsuitable large box with packing. Seems to have been thrown in, hence the damage. Got a refund for the damaged item eventually but not their inadequate delivery. Staples would not be my first choice if at all going forward.
22. Juli 2026
Antwort von Staples UK
Hello, thank you for your feedback. I can see only one item was damaged from the order, therefore the refund was processed for this. The delivery charge still stands for the cost of delivering the remaining items on the order. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.
all good as usual
22. Juli 2026
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
HP Copier Paper
Ordered 2 x 500 sheets of 90gm/m2 A4 HP Premium copier paper, it arrived faster than promised, well packed and in good condition.
22. Juli 2026
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Antwort von Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.