Staples UK Bewertungen 

16'990
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Product sightly damaged. Pack of A3 paper with original paper packet torn at all four corners and several sheets having to be wasted as a result. Not the first time that's happened. More annoying... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I usually order HP printer cartridges. Based on those experiences, prices are competitive and clear. Ordering is simple. Updates from Staples excellent. Delivery quick. It's all I ask for.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Website easy to order and pay from. Remembers my account and past orders so east to re-order. Still surprised that you sell cleaning products !! Thank you :)

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We buy a lot of water, and Staples has been outstanding. With all other companies, we get a few busted cans, but there have not been any issues. Superbly packed in boxes, labelled well, and quick d... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Bürobedarf
  2. Büromöbelhändler

Über Staples UK

Vom Unternehmen geschrieben

Staples is committed to making it easy for customers to buy a wide range home and office stationery products, including office supplies, technology, furniture, and business services. Our mission is to save your time, money and effort so you’re free to do what you do best.

Staples.co.uk is operated in the UK under license to Banner Group Ltd (Company Number 05510758)

STAPLES UK

Vom Unternehmen geschrieben


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

16'990 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(16'990)

1'468 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Poor communication

Poor communication, I didn't know when the item was being delivered, no tracking number offered

22. Juli 2026
Staples UK-Logo

Antwort von Staples UK

Hello, thank you for your feedback. Order tracking is available via your online account under the order history. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.

Bewertet mit 1 von 5 Sternen

I would give a minus star if I could.

I would give a minus star, bought a swimming pool on the 13th of July to then have to chase up as it was NOT delivered next day as promised to be told its out of stock. I chased multiple times to be given some rubbish about pre orders and issues with their supplier, which I said it was not a pre order item and they should not advertise it if it’s not in stock, and I had responses telling me to wait. NOW TODAY…. I receive an email telling me it’s discontinued, I am beyond disgusted, nearly a month and this is the email I get today on the 28th of July. DONT ADVERTISE WHAT YOU CANT DELIVER!!! Thank you soo much for disappointing my kids during the start of the holiday. Never known a company like this, absolutely disgraceful!

28. Juli 2026
Bewertung ohne vorherige Einladung
Staples UK-Logo

Antwort von Staples UK

Hello, thank you for your feedback. Please accept our sincere apologies for the delays in receiving your order. I can see that my manager has replied to you and has resolved this matter. Kind Regards Staples

Bewertet mit 5 von 5 Sternen

Hp printer paper in bulk

Delivery was fast. My order was in excellent condition. Priced cheaper than any other outlet for quality hp printing paper.

30. Juni 2026
Staples UK-Logo

Antwort von Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples

Bewertet mit 5 von 5 Sternen

Quick delivery

Easy website to use. quick delivery.

30. Juni 2026
Staples UK-Logo

Antwort von Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples

Bewertet mit 1 von 5 Sternen

inferior quality product

I love my Addis longhandled dustpan and brush, so this was such a good price I ordered three. However the ones I received today were very inferior quality to the one I already own and Addis would require me to pay the postage to return them! I am now stuck with all three inferior products unless I pay postage to return.
I now see that the identical product description is available on the site for nearly twice the cost, I wonder what I would have received had I ordered this one instead. I am not happy.

27. Juli 2026
Bewertung ohne vorherige Einladung
Staples UK-Logo

Antwort von Staples UK

Hello, thank you for your review. We're sorry to hear you are not satisifed with the quality of the product. We have sent you an email regarding the return. Please accept our sincere apologies. Kind regards Staples

Bewertet mit 1 von 5 Sternen

Ordered wrong item

Ordered wrong item, missed a crucial letter 'C' off the product name. As a business, our rights are extremely limited and Staples absolutely refuse to engage in any kind of goodwill support to upgrade us to the correct, dearer model we intended to purchase. If anyone does fancy a 'cheap' straight cut Fellowes 225i shredder, please get in touch.

30. Juni 2026
Staples UK-Logo

Antwort von Staples UK

Hello, thank you for your feedback. Unfortunately due to the item being used, the warehouse are unable to accept a return as it is no longer resellable. Please accept our sincere apologies. Kind regards Staples

Bewertet mit 5 von 5 Sternen

Always parcel arrived swiftly

Always parcel arrived swiftly, in good condition, 2 days after I ordered items on the internet. Great service.

23. Juni 2026
Staples UK-Logo

Antwort von Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples

Bewertet mit 1 von 5 Sternen

Does anyone work in customer services?

If only there was an option for zero stars! Ordered tea bags but received some white envelopes and a roll of scotch tape. Contacted customer services advising the error, asking for the tea bags to be sent and offering to return the incorrect items with zero response. Chased on a further two occasions again with zero response. They have been pestering for a review so here it is!

23. Juni 2026
Staples UK-Logo

Antwort von Staples UK

Hello, thank you for your feedback. Please accept our sincere apologies your items were delivered in this manner. This is not the service we aim to provide. I can see that my colleague has emailed you on several occasions to resolve this matter. Please can you reply to the email trail and we can get this actioned for you. Apologies for any Inconvenience caused Kind regards Staples

Bewertet mit 5 von 5 Sternen

Great experience!

Prompt delivery. Packaging in excellent condition. Pleasant courier.

22. Juni 2026
Staples UK-Logo

Antwort von Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples

Bewertet mit 5 von 5 Sternen

The website was easy to use and…Excellent service

The website was easy to use and delivery was efficient. I rang customer service for assistance on a purchase and the lady I spoke to was very polite and helpful, I will definitely use Staples again.

22. Juni 2026
Staples UK-Logo

Antwort von Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples

Bewertet mit 1 von 5 Sternen

Terrible service - I won't be using again!

An order for a simple printer cartridge - 17 days later and two telephone calls to chase and still no cartridge has arrived. First one was lost the second never dispatched.

17. Juli 2026
Bewertung ohne vorherige Einladung
Staples UK-Logo

Antwort von Staples UK

Hello, thank you for your feedback. Please accept our sincere apologies for the delays in receiving your order. I can see this was lost in transit. A full refund has been raised. Apologies again for any Inconvenience caused. Kind regards Staples

Bewertet mit 2 von 5 Sternen

I purchased a Pavo binder about 20…

I purchased a Pavo binder about 20 years ago and it served me well. I purchased the Staples binder because I needed one urgently and got next day delivery. In comparison it is very flimsy, the drawer will not stay in securely and it jams occasionally too.

29. Juni 2026
Staples UK-Logo

Antwort von Staples UK

Good Morning, thank you for your feedback. We are sorry to hear you are unhappy with the product purchased. Please feel free to send a photo of the issue to CSD@staples-online.co.uk and we will look into this further for you. Kind Regards, Staples UK

Bewertet mit 1 von 5 Sternen

Very inflexible Customer Service to a customer been with them 30 years

When opening the A4 paper I found it to be quite yellow. Even though it said recycled it did not say it would not be white, but yellow. I ordered 5 packs but they wouldn’t take back the 4 unopened packs as they said I had opened one pack and bought as one. Consequently cannot use this for any letters. Very bad customer service so after 30 years will go elsewhere.

16. Juli 2026
Bewertung ohne vorherige Einladung
Staples UK-Logo

Antwort von Staples UK

Good Morning, Thank you for your feedback. We are sorry to hear you are dissatisfied with the service provided. As per the item description, unfortunately the paper purchased is not white. We do have a returns policy which advises if the goods are opened they are nonreturnable, as the paper purchased was pack of 2500 and this was partially opened, it would be nonreturnable. We are sorry this is not the resolution you was looking for. Apologies for any inconvenience this may have caused. Kind Regards, Staples UK

Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service, exceptional product very quick and efficient

28. Juni 2026
Staples UK-Logo

Antwort von Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples

Bewertet mit 5 von 5 Sternen

Easy to order ,delivery on time .

Easy to order ,delivery on time .
I will order again ,thanks Staples.

24. Juni 2026
Staples UK-Logo

Antwort von Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples

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