Stanstedairportparkingservices Bewertungen 

⭐ 1 Star

Very disappointing and unacceptable experience with SC Parking Limited’s Meet & Greet service at Stansted Airport. I left my car with them from 18 to 20 July 2026. When it was returned, my Armani perfume was missing from the glove compartment.

The perfume was definitely inside the car when I handed it over. I have raised a complaint and requested an urgent investigation. Customers should be able to trust that their vehicles and belongings are safe while in the company’s care.

Based on my experience, I would not recommend this company.

Not a Meet and Greet Service. Waited for an hour and 25 mins despite calling as soon as we picked up luggage. Can’t understand what the telephonists are saying as reception and line very unclear. No uniforms or badges or ID of any sort so not quite sure to whom you are handing your car keys too at drop off, I would not recommend. Also have to pay and extra £26 for car park exit fee (£13 each way). An unnecessary stress and delay to an already long day. The key also had damage to the casing, suggesting the fob had been prised open.
Avoid.

THOROUGHLY DISREPUTABLE. NEVER TURNED UP AT DESIGNATED AREA DESPITE 10 PHONECALLS, LEFT ME WITH PARKING FINES /MISSED FLIGHT

ZERO customer focus...you cannot pre-pay (unlike Heathrow airport drop off) so you forget and are then charged a massive penalty for forgetting. PITIFUL!!

SC Parking Ltd Terrible service took over an hour to collect the car and when we returned kept saying 1015 minutes for over an hour and a half at 2:30 in the morning rips didn’t seem to care whatsoever never use find a different company

I've used the Meet & Greet service at Stansted a number of times - all was OK until they damage your car, absolutely no help what so ever - can never talk to anybody and eventually get an email claiming they accept no responsibility so tough! - the staff on site where to be honest 'clueless'
I won't be using them again and I'd encourage others to think twice.....

Paid and found through compare your parking. Called and called as required 30 mins before arriving and no one answered. We could not get an answer, had to pay short stay car parking at the airport to avoid missing our flight. AVOID

SCAMMERS!!! This company is a scam!! Rude, vile people told me to f*k off on the phone after i called them furious about their misleading price. They quote you one price then add £30 on once you have entered the car park for them to take your car in and out. Communication awful! They do not provide you with an email or their company name to try and avoid complaints. I will be reporting to trading standards. Stansted airport are aware of these scammers as they told me but are failing to do anything about it. They have also clearly reversed my car into something as there is a large scuff on the back of it!

My car was dropped off to me dirty and the drive gave me the keys, I asked him why my car so dirty, he just said speak to the office, then I discovered one of my tyres was flat, so he as drove my car all the way to me with a flat tyre, I called the office many times to seek help with my tyre and they just put me on hold, this company should not be allowed to treat people in this way and should not be able to leave anyone’s car at Stansted airport with them, total disregard for people and the really don’t care, heartless people

when we arrived at the airport to drop off our car, the staff were very rude and unclear on where we were supposed to go. when we came back from our trip and went to the car park to pick up the car we called and got put on hold twice we were then waiting for over an hour and called multiple times, there was 9 phone calls where we got put on hold or they hung up, they then said 10 minutes it was another 20. the man who met us gave the keys and walked off not even an apology for having to wait for almost 2 hours.

Upon my return to the UK via Stansted Airport. I followed their collection procedure and called the telephone number provided with my booking to arrange the return of my vehicle. I was advised that my car would be delivered to me within 30 minutes.
After waiting over 30 minutes and receiving no update, I contacted their team again. I was then informed that my vehicle had suffered a flat tyre and that I would need to be transported to their off-site holding area to collect it.
Upon arrival, it became immediately apparent that the issue was far more serious than a flat tyre. My vehicle had sustained substantial damage to the entire front nearside section, including but not limited to:
• Front bumper
• Front lighting units (2)
• Wheel arch
• Front side quarter panel
• Tyre and wheel
• Additional damage underneath the vehicle

When I raised these concerns with the staff on site, they denied any knowledge of how the damage had occurred and refused to accept any responsibility. Furthermore, my wife and I were left stranded at the holding area for approximately five hours without any meaningful assistance or support.
As a result of the circumstances and the condition in which the vehicle was returned to me, I contacted the police immediately. The incident has been recorded as criminal damage, and I have been issued with a crime reference number. I have also been advised that the police forensic team will be reviewing CCTV footage from their premises as part of their investigation.

In addition, I have notified my motor insurer of the incident, and they will be contacting them directly to obtain details of their insurance provider and to pursue recovery of all associated costs

FAKE SENSE OF SECURITY. Spare wheel stolen off my vehicle. Apparantley happens all the time when talking to Standstead Airport team or online forums.

If you read online reviews, Reddit, AI, it will tell you how theives are able to circumvent security and steal what they like. The security teams will not intervene unless attacked. WHAT ARE WE PAYING FOR?

YOU ARE PAYING HIGH RATES BUT SECURITY IS NOT INCLUDED.

Cheers Standsted

Horrendous experience DO NOT USE THIS COMPANY. Refused to answer their phone, unprofessional and rude, and truly horrific customer service on all accounts. Am currently seeking a full refund on top of threatening to take them to the small claims court

Used for Stanstead, collecting the car 6th July. Overall service appalling. Late collecting the car from us on 1st July despite us ringing and giving them 30 mins notice of arrival. Very late bringing the car back. Told us 30 mins, kept saying 5 mins away ...turned up after an hour. Car is absolutely filthy outside and the floormats. When asked they couldn't care less. Guy just said 'im only the driver' . Other things....it looks like someone has been in the passenger side too.. footprints on the mats...no idea why. Pre programmed seat settings have also been changed. £26 additional charges ....13 each way. Absolutely rubbish company and service. Avoid at all costs

AVOID AT ALL COSTS!! Waited over an hour for car. Very disorganised company, bad service. Do not use!

​Terrible Service and Abysmal Communication - Avoid This Firm.

​I highly recommend avoiding this company due to their unprofessional service and poor communication.
​Prior to my wife’s arrival, I called to provide her flight details and landing time. The staff refused to give an estimated arrival time or distance from the airport, repeatedly stating only to call after landing.
​Despite calling immediately upon landing, it took five follow-up calls and a 75-minute wait before the vehicle was delivered. This is entirely unacceptable for a "meet and greet" service. Consequently, my wife was left stranded in a parking lot for over an hour in 28°C heat with a dead phone battery.
​This operation is amateurish, and the staff lack any basic understanding of customer service.

Shame there isn’t a 0 star options! Such awful service nothing like meet and greet should be! Extra charges on top of what already paid £26! No where to park so had to drive around while waiting for someone - who we had no idea what they looked like! No uniform, no paperwork! Phones 4 times when coming home and couldn’t find my car or booking! And still had to wait for them even after phoning so many times! Terrible service DO NOT USE!!!

I have used this company twice now and never again. The first time I waited 2 hours in the airport for my car to be brought back to me on arrival to the airport. The second my driver repeatedly messaged me on Whatsapp demanding money because the time in the car park was overstayed when this was down to the driver not being in my vehicle to access my pin when I gave it to him and the company giving me the wrong rows in the car park to park in

Avoid at all costs.
Communication is terrible, waited over an hour longer than told for our car, at midnight. Awful company

This company is awful! Bad communication and waited 48 minutes for them to drop my car off.