I'm a repeat customer and can recommend Southgate all round - detailed product info on the web; competitive price; friendly and helpful staff; and most importantly, high quality timber. I bought ther... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Friendly staff picked a short-notice order for me to pick up the same day. They were dealing with a customer who'd given ST a poor review by MISTAKE, which was intended for another popular DIY retai... Mehr ansehen
Unternehmen hat geantwortet
Very friendly and helpful advise, easy to follow ordering system. Best price beating all competitors and plenty of stock to choose from. Delivery was on time and easy friendly process. Great firm doin... Mehr ansehen
Unternehmen hat geantwortet
We recently purchased some Canadian Western Red Cedar cladding for our summer house project. A big thank you to the Team at Southgate Timber. The quality of the Cedar is outstanding and the Team mem... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Based in Moreton, Essex, Southgate Timber was established in 1984 and the company combines expertise in timber with quality customer care and competitive prices. We believe in building close working relationships with our customers to ensure that we meet all your timber needs.
Kontaktinformationen
Church Road, CM5 0JA, Moreton, Vereinigtes Königreich
- 01277 890783
- mark@southgatetimber.co.uk
- southgatetimber.co.uk
4.8
Hervorragend
1818 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Southgate Timber Co
Hi M Armstrong, thank you for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments and 5-star review. We hope to deal with you again soon. Best regards :-)
Antwort von Southgate Timber Co
Hi Christopher, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Antwort von Southgate Timber Co
Hi Simon, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the positive feedback and 5-Star review. We hope to deal with you again soon. Best regards :-)
Good service all round
Delivered on time, product well protected, good quality timber and all correct.
3. Juni 2025
Antwort von Southgate Timber Co
Hi Anthony, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Good service and delivery information
3. Juni 2025
Antwort von Southgate Timber Co
Hi Tony, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments, I have directly reached out to discuss the downgrade to 4-stars, you gave some useful feedback which i will discuss with our team and will help us to improve the customer experience. Best regards :-)
Great quality hardwood for my boat
Ordered yellow balau boards to build two storage benches to be able to sit while at the helm on the poopdeck of my boat, which has natural grey teak decks, and varnished teak and mahogany superstructure.
Out of the total of 48 metres length I purchased, there was virtually no waste, as the boards were all immaculate, knot and crack free. Choosing board size and ordering was easy on the website. Collecting was a breeze. After a telephone conversation with a helpful and polite lady, I was able to collect earlier in the day than for when I had booked collection.
Those at the marina who have seen the benches cannot believe that such a great looking wood is being sold for humble decking.
Now I can't wait to let the wood go grey and blend in with the deck. I will be sailing in comfort this season.
Southgate Timber will be my first go-to place should I need to complete other hardwood projects.
19. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Southgate Timber Co
Hi Marco, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments and detailed review along with the 5-stars. We are glad we scored highly in all aspects of the transaction. We hope to deal with you again soon. Best regards :-)
Could do better with delivery dates.
The product was excellent, and the staff were friendly; however, I had to change the delivery date because when I made the first request for a Saturday delivery, I was contacted 14 days afterwards, only to be told that we don't deliver on Saturdays.
This resulted in me having to rearrange my tradespeople for another day, all of which was avoidable had I got a timely response within the 6-day window for a delivery as advertised.
29. Mai 2025
Antwort von Southgate Timber Co
Hi Paul, thanks for your recent purchase and for taking the time to give us your feedback. I appreciate you taking my call today to discuss this further, we are still looking into what happened as all our team is aware we don't work on Saturday's. The lead time was extended on your request from our standard 'within' 6 working days to your location, this is not in question. We continue to make further investigations into the misunderstanding regarding potential Saturday delivery and have had discussions with the team to make it clear whether communication is via phone, email, whatsapp or livecchat that answers are always clear and not possible for any misunderstanding. We apologise for any inconvenience caused and hope to rectify this when you order again in the future. Best regards :-)
Purchased their Thermo Ayous for a…
Purchased their Thermo Ayous for a small garden project. This material is in my opinion very expensive however it is if the very best quality and the studio looks great. Ordering and delivery was easy and prompt. I’d certainly use them again for any future works.
29. Mai 2025
Antwort von Southgate Timber Co
Hi Don, thank you for your recent purchase and for taking the time to give us your feedback. We appreciate the feedback and 5-Star review. We have cheaper products in stock than Thermo Ayous, we are confident that our price, service, and range cannot be beaten across our entire website. We look forward to dealing with you again soon. Best regards :-)
I needed help choosing the right timber…
I needed help choosing the right timber which was provided very prompt with the online chat. prices were very reasonable.
My delivery got delayed by 1 day due to sickness of a driver but was kept informed straight away. Overall a very good experience.
29. Mai 2025
Antwort von Southgate Timber Co
Hi Ben, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments and 5-Star review, we are sorry for the 1 day delay and appreciate your understanding. We hope to deal with you again soon. Best regards :-)
Great timber and delivery
29. Mai 2025
Antwort von Southgate Timber Co
Hi Darren, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Top job all round
Order process was easy - and the delivery driver was extremely helpful.
29. Mai 2025
Antwort von Southgate Timber Co
Hi Rob, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Antwort von Southgate Timber Co
Hi Stephen, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Top service and products from Southgate…
Top service and products from Southgate timber again. Great communication and very nice to deal with.
19. Mai 2025
Antwort von Southgate Timber Co
Hi Duncan, thankyou for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
I discussed with Southgate the…
I discussed with Southgate the specialist hardwood timber needed. I followed their recommendations and the wood was ideal for the project and my client was very happy. Price was competitive, delivery was as advised and the delivery driver (he was a Southgate man) was very helpful when unloading. First class service on all counts. Throughly recommend.
19. Mai 2025
Antwort von Southgate Timber Co
Hi Ivor, thankyou for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Great quality and fast efficient service
Hard wood fencing
Great quality and fast efficient service
13. Mai 2025
Antwort von Southgate Timber Co
Hi Michael, thankyou for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Antwort von Southgate Timber Co
Hi J R Bradfield, thankyou for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Excellent prices and service....did…
Excellent prices and service....did what it said on the tin!
15. Mai 2025
Antwort von Southgate Timber Co
Hi Jonathan, thankyou for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Great service and lovely staff highly…
Great service and lovely staff highly recommended them !
Don't be like me make sure you read every detail in the technical description and then read them again haha .
13. Mai 2025
Antwort von Southgate Timber Co
Hi Sean-Douglas, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Went above and beyond
Order was ready on time for pick up however I was late due to M11 traffic. Kind employee opened the closed warehouse especially (as I arrived after closing time) for me to pick up my order. Lovely staff and very happy with product. Will use them again. Highly recommended. 👍
21. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Southgate Timber Co
Hi Steve, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
Antwort von Southgate Timber Co
Hi Peter, thanks for your recent purchase and for taking the time to give us your feedback. We appreciate the positive comments and 5-Star review. We hope to deal with you again soon. Best regards :-)
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