Omg!! Been looking online for the right U shape sofa but didn’t want to pay an arm and leg ! I contacted Sofaways and the customer service was amazing when the sofa came I was blown away so big and co... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Very impressed with the quality and price of our verona corner sofa. Handmade for us with our specific measurements and fabrics. Also had a sofa bed integrated. Came within 18 days of ordering
Bought a sofa bed online from Sofaway, smooth transaction and fast delivery. Great communication from Salesman Peter who couldn’t have been more helpful. Excellent quality at a surprisingly good pri... Mehr ansehen
where do we start... the ordering process was ok..ish, the texts and phone calls that followed were slightly entertaining! after failed attempt at delivery on the first try, the second was eventful... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are a direct manufacturer and importer of premium-quality sofas. No middlemen, no extra costs — our products come straight from our warehouse to your home. This means you get stylish, durable, and comfortable sofas at truly unbeatable prices. With a focus on quality craftsmanship and customer satisfaction, we ensure every piece meets high standards before it reaches you. Enjoy great value, fast delivery, and excellent service from a team that genuinely cares about your home comfort.
Kontaktinformationen
Unit 6b Witton Business Park, BB2 2TU, Blackburn , Vereinigtes Königreich
- 03300888188
- info@sofaways.co.uk
- sofasway.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
great service communication…
great service communication the whole way through and delivery team spot on helping get to the right place. sofa is great and highly recommend.
Lovely sofa
Lovely sofa. A lot of confusion over delivery. Drivers didn't unpack it which was difficult to do alone but raised it with customer services. Ultimately I would recommend.

Antwort von Sofaways
Ordered and received within 2 weeks
Ordered and received within 2 weeks, really happy with my purchase. Great quality and true to size. Great communication throughout the process. Highly recommend.
Ordered the Missy Ushape Boucle Sofa
Ordered the Missy Ushape Boucle Sofa. Arrived within the two week time frame.
Excellent communication and service. Cannot wait to use our new sofa.
Hannah corner sofa
Delivery a little slow but didn't mind waiting a little longer delivery drivers very helpful, thought had a piece missing rang the office had a video chat with Hammy who was very polite and helpful told me where to find the missing piece of my sofa which was concealed on the underside of the sofa.
I ordered 3 leather sofas and was told…
I ordered 3 leather sofas and was told 1-2 weeks delivery. Despite many calls and messages I have still not received my full order. I have cancelled my payment and I suspect I may now hear from sofasway.

Antwort von Sofaways
sofa was delivered yesterday
sofa was delivered yesterday, very Happy with that. highly recommended.
Ordered a 3&2 electric leather recliner…
Ordered a 3&2 electric leather recliner and came within the 7 to 10days as advertised.sofas look and feel amazing and the service from ordering to delivery brilliant.Would highly recommend sofasway.
Terrible
Terrible. Not delivered after 3.5 weeks. No response from emails. Occasional response from WhatsApp with a future promise date that comes and goes.

Antwort von Sofaways
We had to wait a few days extra for our…
We had to wait a few days extra for our sofas, but it was down to the courier not the company, once they arrived we were very impressed with the quality, a lot better than we thought for the price we paid, would definitely recommend this company from Mrs Woodley
Exceptional experience
Great range of products to choose from, I placed my order on the Monday and received my sofa 2 days later on the Wednesday, the delivery guy's absolutely brilliant helped me get the sofa into the right place. Definitely recommend Sofasway.
Delivery was within a few days
Delivery was within a few days, Delivery guys were excellent. A good , solid and comfy sofa at a great price. Would 100% recommend.
PLEASE AVOID THIS COMPANY
PLEASE AVOID THIS COMPANY, I ORDERED A SOFA AND THEY DELIVERED THE COMPLETEY WRONG SOFA THEY TRIED TO GET ME TO KEEP IT BUT I WAS HAVING NONE OF IT! THANK GOD I DID NOT PAY ANYTHING EXCEPT A DEPOSIT WHICH I HAD TO THREATEN THEM WITH TRADING STANDARDS TO HAVE IT RETURNED! I GOT TOLD NOTHING BUT LIE AFTER LIE FROM THIS COMPANY! PLEASE AVOID UNLESS YOU WANT THE WRONG SOFA DELIVERED AND HASSLE!!!

Antwort von Sofaways
Great sofas
I placed an order on Tuesday and the sofas arrived on Saturday.
Sofas are absolutely brilliant. All as described.
Contact via WhatsApp was always promptly answered and super helpful.
Great sofas and service. Thanks so much.
Very happy with my small swivel chair
Very happy with my small swivel chair, nice neat size to fit in living room perfectly.
Delivery was between 1-2 weeks came on second week.
The Sorrento fabric corner suite…
The Sorrento fabric corner suite arrived, it's perfect, the delivery people were courteous and careful.
The information for customers on the shop app may I add is terrible, needs looking at and chat is slow, it's needed to be good so customers are totally in the loop
Amazing service
Amazing service
Prompt replies to queries and very flexible working around individuals needs
Amazing quick service
Proper value u for money really happy…
Proper value u for money really happy with everything would definitely recommend 👍
If I could give zero stars I would
If I could give zero stars I would. I'm still waiting for delivery 4 weeks since ordering. Customer service is basically non existent. I don't know how this so-called company is still in business.

Antwort von Sofaways
Do not trust the good reviews
Do not trust the good reviews. Corner Sofa came one section was a different colour and didn’t connect. Drivers have no clue how to put together properly. Took me weeks of phoning and emailing to finally get them to send replacement but the driver had me holding on till 2am in the morning he was meant to be coming between 7-8 just kept saying 45 mins then when he did come had no clue what he was dropping off. Wouldn’t give me the sofa that was on the van even though I knew it was mine. I know this as I was in the truck advising them at 2:30am. Ended up with another round of phone calls where I was made out to be a lier as the deliver guy said I refused the deliver so had to wait again for them to deliver the same sofa as the night before. The firm is a complete joke with no customer service.

Antwort von Sofaways
So funktioniert Trustpilot
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