Sofaways Bewertungen 

AVOID THIS COMPANY

We’ve had nothing but problems with this company , customer services-forget it non existent constantly being fob off and ignored
We brought a sofa from these 1st one delivered wasn’t even the one we ordered after waiting 3 weeks for delivery, after numerous phone calls and texts we finally get the one we ordered with the courier turning up at 1am , that said sofa lasted less then a month before it started to lean to one side and the recliner section clicking every time you try to open so again after multiple calls and texts we get it replaced, less then 1 month this sofa being the 3rd one has started to fall apart !!! Bearing in mind I’ve paid nearly £700 I fully expect it to last longer then 30 days …so yet again after more chasing and texts I get told my warranty is only valid for 30 days so now I’m having to get trading standards involved along with my solicitor too ,so please heed my advice and AVOID what seems like a great deal will give you little more then a head ache

Be very suspicious of the good reviews as owner tired to pay me to not leave this feed back to which I won’t be bribed for a very terrible service and sofa !!

Sofa was delivered in 2 weeks after a few rearrangements due to the courier but overall very pleased with the sofa, very roomy, well made and comfortable

Went in just for a browse. Good decent furniture. Of all shapes and sizes. Great customer service. Highly recommended

Ordered my sofa it was delivered within 2 weeks , I have a 3 story house with the living room upstairs (I would not have been able to take it up myself ) they were very helpful took the sofa upstairs for me helped me unbox my sofa. The sofa is great quality , and I don’t actually realise until it arrived it has built in charging ports wireless charging disc and built in speakers absolutely amazing I am so happy with it. Looks very smart in my living room. Delivery staff were very polite and helpful I received a message 2 days before delivery which is great and rang on the day with a time slot very impressed will definitely be ordering another to add to my living room soon highly recommend sofaway thank you

john brooks. corner sofa unit £699. after 3 reminder texts finally came 4 weeks late,opened packages to find they had sent correct sofa but wrong cushion type after sending many texts and pictures they finally admitted it was there mistake and they would arrange to change the cushions for the correct ones. days and weeks went by and after many text messages by us they finally arrived to change over the cushions,while the delivery driver was still here we quickly opened the new packaging to find there were 3 cushions missing,the driver explained he was only the transporter and i would have to deal with customer service. well here we go again ! text messaging again, they accepted responsibility and would post them on. guess what no cushions!!! after another 5 weeks and 12 more texts and every excuse possible ie we will post them today,they are in the post,they must be lost,i will send you more i will track them, ect ect still no cushions. To be fair the sofa and cushions we have recieved are of good quality and we are very pleased with them. customer and after sales service are absolutely the worst i have ever experienced, therefore i would not use them again and would definitely not recommed them.

The sofa arrived very fast (the next day), the sofa was very nice and comfortable. The quality is very good and is worth spending money on.

Very easy to order online and was contacted the next day with pictures so I could see the colours in real life to be sure I wanted the colour I chose. Delivery only took a few days even though stated 1-2 weeks. I was kept up to date regularly on the day of delivery by the drivers to tell me how long they would be. The delivery men were very friendly and helpful they brought it into the space I wanted it. The sofa-bed was very easy to build and instructions were very easy to read. The sofa-bed is absolutely beautiful and a really good size. It is very comfortable as a sofa and as a bed. I would definitely recommend this company to family and friends as the service and products are fantastic and very reasonably priced.

The delivery was at 10pm wished it was during the day but I love my sofa im going to buy another in the next few weeks the delivery men was nice they kept me updated by calling me

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This 2 and 3 seat leather sofa set is great value for money. The delivery guys were super helpful and friendly. I don’t usually write reviews, but I’m really satisfied with this purchase and the delivery service.

Just received my sofa tonight. It's very beautiful and super comfy. So impressed. Delivery drivers were lovely also and very friendly.

Good service happy with sofa happy with delivery

I would like to say thank you for the sofa it is very comfortable, the service was spot on,even the delivery drivers were very polite.
Anthony

Ordered four seater sofa and had it delivered in 12 days.
It was delivered in the evening which was not a problem.
Sofa is lovely very sturdy and the feather cushions are lovely.
Good communication throughout cannot fault this company would use again
Nit many companies have stock readily available like this

We ordered the sofa on Friday night and said would be 1-2 weeks for delivery, saturday morning I had a call and got told I could have it delivered in the evening which was great, it was on the late side around 9:30 but the delivery guys brought both sofa’s in for me. The sofa seems to be study and good quality from what I have used it would recommend this company.

Fast delivery and prompt response to any questions, very happy with the Roma sofa I ordered, I shall be ordering another one for my other house, very good quality for the price

Great service, delivery guys were excellent, great product for the price, definitely recommend and use again

Superb service from start to finish. Top quality sofas at affordable prices and super fast delivery. Communication throughout was efficient and meant w would be ready for the smooth transition of receiving our new sofas. Would definitely recommend 😊

When placed order was told 1/2 weeks delivery, delivered within 3 days. Quality of sofas are 5/5 proper good quality worth the price would recommend to family friends

Absolutely great service! Couch was lovely and protected, delivery service was exceptional, lads had to deliver to my mother in laws house due to not getting keys until Friday coming, but the quality of service was brilliant! Thank you so much

Great communication. Delivered within days. Lovely polite delivery drivers. Sofa feels nice and supportive and good for the price point. Would recommend