Very impressed with the quality and price of our verona corner sofa. Handmade for us with our specific measurements and fabrics. Also had a sofa bed integrated. Came within 18 days of ordering
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Das sagen Bewerter
Omg!! Been looking online for the right U shape sofa but didn’t want to pay an arm and leg ! I contacted Sofaways and the customer service was amazing when the sofa came I was blown away so big and co... Mehr ansehen
where do we start... the ordering process was ok..ish, the texts and phone calls that followed were slightly entertaining! after failed attempt at delivery on the first try, the second was eventful... Mehr ansehen
Bought a sofa bed online from Sofaway, smooth transaction and fast delivery. Great communication from Salesman Peter who couldn’t have been more helpful. Excellent quality at a surprisingly good pri... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are a direct manufacturer and importer of premium-quality sofas. No middlemen, no extra costs — our products come straight from our warehouse to your home. This means you get stylish, durable, and comfortable sofas at truly unbeatable prices. With a focus on quality craftsmanship and customer satisfaction, we ensure every piece meets high standards before it reaches you. Enjoy great value, fast delivery, and excellent service from a team that genuinely cares about your home comfort.
Kontaktinformationen
Unit 6b Witton Business Park, BB2 2TU, Blackburn , Vereinigtes Königreich
- 03300888188
- info@sofaways.co.uk
- sofasway.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We ordered a bed from them
We ordered a bed from them. Really good price to. We had a little problem but that was soon sorted. Overall I was very pleased with the service and the bed
Good customer service and great price
Very attentive staff and got a…
Very attentive staff and got a brilliant service and a very affordable price.
Sofaway is good place to buy your furniture
I have bought corner sofa coffee table and two chairs for good price. Service is good had no issue. Delivered on time with care.
Excellent service and very helpful
Excellent service and very helpful. Delivery staff very co operative.
Just received my new made to measure…
Just received my new made to measure sofa from Sofaway. The quality is excellent and I’m over the moon with the service we received. Thanks Sofaway
Excellent service and quick delivery.
Excellent service and quick delivery.
1 Yr Old Purchase
Wanted to wait a while before submitting a review.
It's been a year since we've had our 2 recliner sofas now and they've most definitely met our expectations.
Although not premium and high end they're worth the asking price. Comfy, aesthetically pleasing, and a good solid build which has stood firm against 3 kids jumping and climbing over then constantly.
Only thing I'd say isn't great is the way the arm rest cushions fix to the sofa. Zips on one side which are fine but the other side, inside the sofa, is velcro. These come away quite easily and need to be re-fixes often - nothing major though given the price point.
Delivery guys were great and positioned sofas where we wanted them (without unpacking). Explained how they are put together. Slight negative that we had to chase up the delivery date after placing order but once it was in place everything went smoothly.
We purchased using PayitMonthly over 12 months (0%). This was also straightforward to arrange and worked well for us.
Overall, we've had a good experience with Sofaway and wouldn't hesitate to use them again.
Nice sofa, nice people and nice doing business 👍🏽
Honestly over the moon with my…
Honestly over the moon with my purchase. The sofa looks so, so nice in my home. The staff were fantastic communicators throughout the whole process, and the free delivery was a brilliant perk. 5-star service!
I was confused to order online
I was confused to order online
Then I decided to go sofaway showroom
And collected sofa in my van same day
Every penny worth
Very good services
Very good services
Bought sofa from sofaway bladlburn showroom
Very happy with my purchase
good quality sofas
good quality sofas , co operative dealers , amazing sellers , helpful and friendly
Great sofas amazing quality will…
Great sofas amazing quality will definitely reccomend
Men were so thoughtful and patient with…
Men were so thoughtful and patient with me fantastic
Bought mattress from sofaway v good…
Bought mattress from sofaway v good price and staff is very good best customer service happy for my purchase highly recommended
Amazing service
Service was very good as our 2 chairs were brought to our car for free
One of the best service ever
One of the best service ever
I cant give zero stars unfortunately
I cant give zero stars unfortunately. This so called company is a shame! I ordered an electric recliner. I messaged about delivery as it was stated 1-2 weeks. I got no reply even after I contacted them a few times. I got a call and then they wanted to deliver it on the following day. Luckily I'd already got rid of my old sofa. It then comes to delivery day for which I paid installation as me and my partner are disabled. They dropped yes dropped the sofa on my drive way and just left. The sofa was 120kg each so we had to pay someone to bring it in only to find out it wasn't the sofa I order. The pattern was different and so was the sides. I messaged them and sent a picture of it and they said it's a 100% the sofa you order and I sent a picture of the order and said it wasn't. They replied with oh its just a different pattern. Anyway I just left it but then about 3 weeks later it broke and I said to them I want it replacing with a different sofa which was a fabric 3 seater meant to be wilcot but that got delivered and guess what yes it was the wrong sofa again and it was the size of a 2 seater this sofa also cost less that the others so they owed me a refund which I still have not recieved and it's been about a year. I had back and forth messages with them and just got no where. So this sofa ends up ripping whilst having staples sticking out of it and there is blue fabric under the grey and if you look properly you can see the white tag. They are re upholstering sofas these are not the sofas they claim them to be. They are scammers and robbers dont go near this company at all and their customer service is shocking
REPLY TO SOFASWAY COMMENT!! I messaged you the same day the 2nd lot of sofas was delivered saying I wasn't happy I have all the messages. You wouldn't do anything about it. A couple of weeks later it was cleaned and thats when I noticed the staples at the bottom of the front of the sofa!! WHY WOULD I STAPLE MY OWN SOFA!! And there was a rip which you could see underneath this sofa had been re wrapped. how could I do that myself!! You offered me 150 refund that didn't even cover the difference between sofas and I on top I was still owed 40 for installation I paid for and still wasn't refunded. Note to date I havnt recieved a single penny in refunds. ABSOLUTE JOKE OF A SO CALLED COMPANY DO NOT TOUCH THIS COMPANY!!

Antwort von Sofaways
And the sofa has finally arrived
And the sofa has finally arrived. Diff dimensions, diff legs, not the sofa we ordered. The colour is the same - well done on that front! Very uncomfy. Let’s see what the customer service is like now…will be ringing in the morning….
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