Sofaways Bewertungen 

211
•
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Very impressed with the quality and price of our verona corner sofa. Handmade for us with our specific measurements and fabrics. Also had a sofa bed integrated. Came within 18 days of ordering

Bewertet mit 5 von 5 Sternen

Omg!! Been looking online for the right U shape sofa but didn’t want to pay an arm and leg ! I contacted Sofaways and the customer service was amazing when the sofa came I was blown away so big and co... Mehr ansehen

Bewertet mit 2 von 5 Sternen

where do we start... the ordering process was ok..ish, the texts and phone calls that followed were slightly entertaining! after failed attempt at delivery on the first try, the second was eventful... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Bought a sofa bed online from Sofaway, smooth transaction and fast delivery. Great communication from Salesman Peter who couldn’t have been more helpful. Excellent quality at a surprisingly good pri... Mehr ansehen

Unternehmensdetails

  1. Sofageschäft

Vom Unternehmen geschrieben

We are a direct manufacturer and importer of premium-quality sofas. No middlemen, no extra costs — our products come straight from our warehouse to your home. This means you get stylish, durable, and comfortable sofas at truly unbeatable prices. With a focus on quality craftsmanship and customer satisfaction, we ensure every piece meets high standards before it reaches you. Enjoy great value, fast delivery, and excellent service from a team that genuinely cares about your home comfort.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

211 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 57 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(211)

94 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

1 Yr Old Purchase

Wanted to wait a while before submitting a review.

It's been a year since we've had our 2 recliner sofas now and they've most definitely met our expectations.

Although not premium and high end they're worth the asking price. Comfy, aesthetically pleasing, and a good solid build which has stood firm against 3 kids jumping and climbing over then constantly.

Only thing I'd say isn't great is the way the arm rest cushions fix to the sofa. Zips on one side which are fine but the other side, inside the sofa, is velcro. These come away quite easily and need to be re-fixes often - nothing major though given the price point.

Delivery guys were great and positioned sofas where we wanted them (without unpacking). Explained how they are put together. Slight negative that we had to chase up the delivery date after placing order but once it was in place everything went smoothly.

We purchased using PayitMonthly over 12 months (0%). This was also straightforward to arrange and worked well for us.

Overall, we've had a good experience with Sofaway and wouldn't hesitate to use them again.

Nice sofa, nice people and nice doing business 👍🏽

5. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Honestly over the moon with my…

Honestly over the moon with my purchase. The sofa looks so, so nice in my home. The staff were fantastic communicators throughout the whole process, and the free delivery was a brilliant perk. 5-star service!

26. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I cant give zero stars unfortunately

I cant give zero stars unfortunately. This so called company is a shame! I ordered an electric recliner. I messaged about delivery as it was stated 1-2 weeks. I got no reply even after I contacted them a few times. I got a call and then they wanted to deliver it on the following day. Luckily I'd already got rid of my old sofa. It then comes to delivery day for which I paid installation as me and my partner are disabled. They dropped yes dropped the sofa on my drive way and just left. The sofa was 120kg each so we had to pay someone to bring it in only to find out it wasn't the sofa I order. The pattern was different and so was the sides. I messaged them and sent a picture of it and they said it's a 100% the sofa you order and I sent a picture of the order and said it wasn't. They replied with oh its just a different pattern. Anyway I just left it but then about 3 weeks later it broke and I said to them I want it replacing with a different sofa which was a fabric 3 seater meant to be wilcot but that got delivered and guess what yes it was the wrong sofa again and it was the size of a 2 seater this sofa also cost less that the others so they owed me a refund which I still have not recieved and it's been about a year. I had back and forth messages with them and just got no where. So this sofa ends up ripping whilst having staples sticking out of it and there is blue fabric under the grey and if you look properly you can see the white tag. They are re upholstering sofas these are not the sofas they claim them to be. They are scammers and robbers dont go near this company at all and their customer service is shocking

REPLY TO SOFASWAY COMMENT!! I messaged you the same day the 2nd lot of sofas was delivered saying I wasn't happy I have all the messages. You wouldn't do anything about it. A couple of weeks later it was cleaned and thats when I noticed the staples at the bottom of the front of the sofa!! WHY WOULD I STAPLE MY OWN SOFA!! And there was a rip which you could see underneath this sofa had been re wrapped. how could I do that myself!! You offered me 150 refund that didn't even cover the difference between sofas and I on top I was still owed 40 for installation I paid for and still wasn't refunded. Note to date I havnt recieved a single penny in refunds. ABSOLUTE JOKE OF A SO CALLED COMPANY DO NOT TOUCH THIS COMPANY!!

8. Mai 2025
Bewertung ohne vorherige Einladung
Sofaways-Logo

Antwort von Sofaways

Dear Shaunna,
We would like to clarify that your sofa was delivered almost a year ago. After your first report of damage, we arranged a replacement for you and at that time you confirmed that you were happy with the resolution.

Several months later, you contacted us again regarding further damage. After inspection, the issue appeared to be caused by external impact/misuse, which is unfortunately not covered under our warranty terms. However, despite this, we still provided another replacement in order to assist you and maintain customer satisfaction.

We understand your frustration, however, as per our company policy, refunds cannot be issued after 30 days from delivery. As your purchase was made almost a year ago, we are unable to process a refund request.

We have always tried our best to support you and resolve the issues fairly and professionally.

Kind regards,
SOFAWAY

Bewertet mit 1 von 5 Sternen

And the sofa has finally arrived

And the sofa has finally arrived. Diff dimensions, diff legs, not the sofa we ordered. The colour is the same - well done on that front! Very uncomfy. Let’s see what the customer service is like now…will be ringing in the morning….

9. April 2026
Bewertung ohne vorherige Einladung

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