snowdontimberBewertungen 

282
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ordered with b and q, delivered quickly, had 1 pack not delivered by courier firm but after contacting snowden they followed up quik, let me know what was happening and it was with me the next day. Ca... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Snowdon Timber could not have been more helpful. The firm chased my non delivery and replaced my order. The timber was delivered and I could not be happier. The timber is in first class condition. Thi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Overall great service. Great price Some difficulty on delivery due to our location which were dealt with very professionally by the Snowdon Timber team. Really impressed. This is our second p... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

20 pieces of 4x2 ordered on 29th April, contacted Snowdon on 5th May to say delivery has not arrived. They told me courier DX had 'lost' the delivery and they would send a replacement.....11th April,... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Holzhandlung
  2. Anbieter von Gartenhäusern
  3. Gartenmöbelgeschäft
  4. Heimwerkermarkt
  5. Gartenbaufachhandel
  6. Holzhandel

Vom Unternehmen geschrieben

Snowdon Timber Products is a North Wales-based timber merchant supplying customers across the UK. Operating from our Bangor and Mochdre depots, we stock a wide range of timber and landscaping products, including decking boards, sleepers, cladding, flooring, sheet materials, battens, and more. Customers can shop directly through our website, snowdontimber.co.uk, as well as through leading marketplaces including Amazon, eBay, B&Q Marketplace, and Tesco Marketplace. We pride ourselves on offering competitive pricing, fast dispatch, and friendly customer service. Whether you are a trade professional or a DIY customer, our team is always happy to help with advice on timber grades, treatments, sizes, and product selection. At Snowdon Timber, we understand that timber projects can sometimes be confusing, so if you need support before or after ordering, our team is here to help.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

282 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(282)

48 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Good products, good prices - considerate delivery

I have used Snowdon timber for a variety of projects over the last 18 months and have found them to be an excellent supplier of Timber.

In the main I have purchased stock of their reject scaffold boards and Oak Furniture and have found each product to be well priced of good quality (especially the reject scaff board - which, despite containing imperfections as you might expect for a reject product is perfectly good for home projects such as shelving and book cases).

The Oak boards that I have received have been of excellent quality and clear care has been given in the packaging to ensure that they arrived in good condition as hardwoods can often get damaged in transport. When you spend approx £600 on Oak you want it in one piece and Snowdon deliver.

I have made a counter top, a dining table and two benches out of the material which required lamination of large surfaces together - not easy to achieve if the material is significantly bowed - which none of the panels were.

If you're looking for a good supplier of quality products, at reasonable prices who offer free delivery - give Snowdon a look.

9. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Order of 25 timber sleepers

I ordered 25 timber sleepers, but unfortunately, the courier lost 20 of them — which was quite unbelievable. However, the Managing Director of Snowden Timber personally stepped in and arranged for a replacement delivery the very next day. Outstanding service and a big thank you to Snowden Timber for handling the situation so efficiently. Kudos to the team!

26. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ordered on 23rd 3-4 days delivery ,I…

Ordered on 23rd 3-4 days delivery ,I gave acception to it being a bank holiday ,they said it would be today delivery ,now monday 2nd June said they didn’t have control over delivery it is 3rd park not good enough and it would have been nice for someone to ring me I did all the leg work

30. Mai 2025
snowdontimber-Logo

Antwort von snowdontimber

Dear Lesley,

Thank you for taking the time to leave a review. We're truly sorry to hear about the delay and the inconvenience caused.

I’ve tried to locate your order in our system, but unfortunately, I couldn’t find one under your name. If the issue is still ongoing, or if there’s anything else we can assist with, please don’t hesitate to contact us directly on 01248 305530. We're here to help and would really like the opportunity to resolve this for you.

Kind regards,
Snowdon Timber

Bewertet mit 5 von 5 Sternen

Great service

I placed an order online for quite a large delivery of timber, it was delivered on the day promised, they delivered with no fuss even though no one around to take the delivery, the timber was excellent quality and very reasonably priced. Would definitely recommend.

20. Mai 2025
Bewertet mit 5 von 5 Sternen

Mochdre Site

Bought all our wood from the Mochdre site, amazingly helpful with sizing and advice for our project. Delivery same day.

15. Mai 2025
Bewertet mit 1 von 5 Sternen

AVOID!

I placed an order for decking through this company via B&Q. After realising I needed to cancel the order, I contacted B&Q, who instructed me to refuse delivery, which I complied with. Subsequently, I was informed that a cancellation fee of £50 would be deducted from the £69 I had initially paid by the company. The terms and conditions regarding this fee were not disclosed at the time of purchase; customers are only made aware of these charges upon attempting to return an item. This practice contravenes the Consumer Contract Regulations 2013, which safeguards my right to cancel within a 14-day period. Despite my request for a full refund via email, I have yet to receive any money. Their only response directed me to refer to B&Q's terms and conditions. B&Q shares responsibility in this matter. Had I been informed about the cancellation fee upfront, I would have not made the purchase and would have opted to keep the decking instead. I strongly advise against engaging with this company, as I have reported this issue to Trading Standards through Citizens Advice.

13. Mai 2025
Bewertung ohne vorherige Einladung
snowdontimber-Logo

Antwort von snowdontimber

Thank you for your feedback.

We’re sorry to hear about your experience and would like to clarify a few important points for transparency.

Firstly, when placing an order online — whether through B&Q, eBay, Tesco, or any other retailer or marketplace — it is the customer’s responsibility to review the terms and conditions before completing the purchase. These details are available prior to checkout and are governed by the policies of the selling platform, in this case, B&Q.

Secondly, your refund has already been issued, as confirmed in our previous correspondence. The cancellation fee you referenced is clearly outlined in B&Q's terms, which all third-party sellers like ourselves are required to follow. If you feel these policies are unclear or unfair, we recommend raising your concerns directly with B&Q, as they manage all customer interactions and checkout processes on their platform.

We are committed to operating within the guidelines of the Consumer Contracts Regulations 2013, and we respectfully believe that in this case, we have done so.

We appreciate your comments and will continue working with our partners to ensure clarity and fairness in all transactions.

Best regards,
Snowdon Timber

Bewertet mit 5 von 5 Sternen

Quietly efficient

Thought there would be a bit of a delay with Easter but pleased to say not much and a lot quicker than Royal Mail and they are only delivering vinyl (records that is)!!!!

23. April 2025

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