Smooch Wedding RingsBewertungen 

350
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I can't say enough about these wonderful people. Approachable, friendly, so helpful and informative. I will be recommending this company to everyone who will listen to me. Thanks so much Alison!

Bewertet mit 5 von 5 Sternen

We had a fantastic experience choosing our wedding rings with Nick at Smooch. From the moment he arrived, he made us feel completely at ease and took the time to understand exactly what we were... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I reached out to Nick at smooch to design my custom engagement ring, he took me through each stage and made the process so easy and enjoyable. Nick has a real passion for the craft and was so tran... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Nick was absolutely amazing! Straight away he made us both feel so at ease and even entertained our 2 and a half year old reading him stories and playing. We absolutely loved having Nick to help us... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hochzeitsservice

Informationen, die aus verschiedenen externen Quellen stammen

Smooch doesn't have shops - we bring our collection of beautiful wedding rings to your home. Every ring is made to order and guaranteed for life. See our website for more details - www.smoochrings.co.uk


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

350 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4.6

Alle Bewertungen

(350)

40 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Our experience from start to finish was…

Our experience from start to finish was amazing , Pauline is so helpful , kind and considerate , from coming to our home , really patient and knowledgeable about what we wanted , we ordered straight away ! She then come back to remeasure me on my request due to weight loss and brought treats for our family dog and spoiled him rotten ! And a week before the wedding we received a lovely gift and card and more Milo treats , we really feel that Pauline is a credit to the company and I do consider her a friend, she is a lovely person and will come to her in the future for any further jewellery I’d never go to anyone else other than Pauline 🩷

5. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Bewertet mit 1 von 5 Sternen

Disappointing service

Had a really frustrating experience. I asked to change my ring months before it was even in production. They said I could switch to a cheaper one but would still have to pay the full original price. Claimed it was in their T&Cs—but couldn’t actually show me where. After pushing back, they finally agreed to charge me fairly. Not the stress you want when planning a wedding.

6. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Hi Petrina, I do understand that you are disappointed -The change you requested was after 6 months! We have to have terms and conditions (which state that any changes need to be requested within 7 days) it would be impossible and unfair to Smooch to make changes each time a customer decides they now want something different or a wedding is cancelled. Sometimes the rings have been ordered with our suppliers, which they do not let us cancel and sometimes we havent ordered the rings. Every company has to have terms. We have made ours very clear and easy to understand. In the event we did change your order as requested.

Bewertet mit 5 von 5 Sternen

Beautiful ring, very pleasant buying experience.

We found Smooch at Tatton Wedding Fayre, nearly 20 years ago, and had them make our beautiful wedding rings. When it came to buying an eternity ring, Smooch was the obvious choice, and we saw nothing remotely right in a large shopping centre, with many jewellers.
I was particularly keen to have natural/mined diamonds, of a similar colour and clarity to my solitaire diamond engagement ring, and was told by Stephen at Smooch, that as all rings are custom made, this would not be a problem.
After a minor, 1 day delay in delivery (Royal Mail issue, not Smooch's), the ring arrived, very safely packaged, today. It's stunning. My wedding ring has a twist, into which my solitaire fits perfectly, and I wanted an eternity ring into which my engagement ring would also snuggly fit. Our advisor, Nick, helped us by showing us a variety of rings and options, in our home, which we found to be a very pleasant experience. The outcome is EVEN better than we'd expected and the ring is all and more than we had hoped it would be. It is absolutely beautiful and compliments and enhances my other two rings. The diamonds sparkle brightly and the colours are exactly right. Can't thank Nick and Stephen and the Smooch Team enough for this lovely, lovely ring. We'd recommend them to anyone wanting a unique, or special ring. Our need to sign for the ring, sent Special Delivery, was accomodated, as we could not be at home to receive the ring when it was first ready to be sent.

2. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Bewertet mit 5 von 5 Sternen

Smooch that ring

I lost my wedding ring about a year ago, I kept thinking and hoping it would turn up. It hasn’t! I met Nick though Networking and was interested to see what Smooch Rings was all about. I was impressed with the number of designs available and the options to make them unique to the individual.
Once I decided to do something about replacing my wedding ring I invited Nick to come to my home. I knew I didn’t need to look anywhere else. Nick brought a great choice of rings and was very patient whilst I worked my way though to making my decision. Once that was done I just sat back and waited. Smooch HQ kept me updated and last weekend my beautiful ring was delivered.
Great service, great product, great pricing.

26. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Bewertet mit 1 von 5 Sternen

Tarnish bought replacement ring elsewhere after 1 year

Me and my husband used smooch from a wedding fayre. We had a home visit the rings looked tarnished in the case they brought to the house. We were reasured that they were only samples and our rings would never turn like that. We had a few problems on the run up were we were charged wrong from the quote given. I also then said I was concerned about the quality of the ring I was then reassured again on the quality. We had white gold with diamonds for both our rings. Using smooch was a massive regret after only 12 months our ring were discoloured scratch and worn. We bought replacement rings from h Samuel as we were so upset with our wedding rings. Even they were shocked with the state of our rings please avoid as it cost us double.

19. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Hi Emma, we are so sorry that you have cause to complain and we would like to see the issues with the ring. All our rings carry a UK hallmark, which is proof that the metal we have supplied is the metal you chose. (this is law in the UK) If you could email us with your post code and a picture of the ring, we will see if we can establish what has caused this to happen.

Bewertet mit 5 von 5 Sternen

Home try-on is brilliant

What a relief to try rings at home without feeling rushed or judged! I could see how they looked in normal lighting and with my everyday clothes, which made such a difference. The advisor didn't push me toward expensive options like shops always do. So much better than the jewelry store experience.

29. Mai 2025
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Antwort von Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Bewertet mit 5 von 5 Sternen

Pauline from Smooch was absolutely…

Pauline from Smooch was absolutely amazing. We first met her at a Wedding Fair and her personality shone through. She was one of the main reasons we went with Smooch! We had an appointment and she talked us through all the different options, taking her time to show us and being super helpful. Pauline is super communicative and regularly checked in to make sure we were happy and to answer all of our questions that we had. Nearer to our big day we wanted to double check sizing, and that was no problem for Pauline who came to see us once again to make sure everything was perfect. She also brought our dog some treats, just showing how much she went out of her way for us and our dog! We’re so happy with our rings and we couldn’t have done it without Pauline. Thank you so much!

14. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Bewertet mit 5 von 5 Sternen

Absolutely amazing service!

Absolutely amazing service, came to our home to show us a bunch of amazing rings. If you’re not sure what wedding ring you want they definitely have one for everyone. My fiancé wants a very personalised ring and they were more than accommodating. They have made a very stressful time a lot easier!

18. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Bewertet mit 5 von 5 Sternen

Wedding rings + adjustments

We ordered our wedding rings via Smooch, our sales rep Alison was extremely friendly and helpful. When I lost my booking form she was able to send me it quickly, even after a year. Our rings arrived in plenty of time and we needed to have one adjusted. We had it back within 10 days ready to go. I cannot recommend the service enough

17. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Bewertet mit 5 von 5 Sternen

Customised fit to engagement ring

My ring arrived today and I was so impressed with the quality of the gold. My engagement ring did not have a matching wedding ring option so I sent it off to have the shape customised to fit. It matches perfectly. I have little diamonds to match and I love it thank you 💍

12. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Bewertet mit 5 von 5 Sternen

Amazing from start to finish!

Nick was absolutely amazing! Straight away he made us both feel so at ease and even entertained our 2 and a half year old reading him stories and playing.
We absolutely loved having Nick to help us select our wedding rings and guide us. Since our home visit, we’ve raved about Nick & smooch. Definitely a brilliant experience which made selecting our wedding rings all that bit more special. A huge thank you!

18. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Bewertet mit 5 von 5 Sternen

Anniversary ring joy

Getting an eternity ring for our anniversary felt like such a special way to celebrate. The advisor brought lots of options that would work with my existing rings. Love how the new ring looks stacked with my wedding set.

12. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Bewertet mit 5 von 5 Sternen

Great experience!

Just had an appointment with Ash to get our rings. We had such a massive selection to try and choose from, doing it from home wasn’t limited at all. It was so much fun trying them all on over a cup of tea! Thank you Ash, can’t wait to get the rings now!

17. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Bewertet mit 5 von 5 Sternen

The best experience!

The best! Nick was fantastic. Booking an appointment was easy and communication was friendly and quick. He came with a large variety of rings for both of us as we were looking for wedding bands, and talked us through options without being pushy at all. It was a fantastic experience from start to finish and we’ve come away with our forever rings. Cannot recommend Nick and the team enough! Thank you!

17. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Bewertet mit 5 von 5 Sternen

Ladies wedding ring that sparkles

Wasn’t sure about getting diamonds in my wedding ring, but the ring I chose looks perfect. The advisor helped me pick a style that wasn’t too showy but still special. Really comfortable to wear and looks great. arrived on time.

19. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Bewertet mit 5 von 5 Sternen

Very friendly service

Very friendly service, came to our house so we could look at the selection of rings in our living room, there was no pressure to buy, we could take our time and decide what we wanted. Nice designs and a good price. Would recommend in the future

17. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Bewertet mit 5 von 5 Sternen

Nick was great from start to finish

Nick was great from start to finish. He had all the information we needed to help us make the right choice for us. We could not recommend smooch or nick enough. The experience is much more comfortable we didn't feel rushed or pressured to choose nor to buy. Which I feel makes it a lot more of a comfortable and joyful experience when making this very important decision after all it's for life.
We began thinking we had a certain style in mind but with the luxury of being able to see many options, trying them on just being able to feel the different styles also having the option to tweak certain aspects to suit us personally ment we had a lot more options. Again not once did we feel rushed. Nick was amazing he listened to what we wanted showed us ring that we hadn't even really though of he had all the information to hand and let us make are decisions. There was no pushy sales. We came away having a very enjoyable, relaxed fun experience picking are wedding rings with no stress or pressure
Thank you

17. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Bewertet mit 5 von 5 Sternen

A memorable experience

So exactly a year to the day of our wedding, Nick came to our house to help navigate our heads around wedding rings. We can’t thank him enough, the knowledge, the kindness and the experience Nick gave us in our own home was magical. Highly recommend Nick and Smooch to anyone wanting to find their perfect ring

14. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Bewertet mit 5 von 5 Sternen

Thank you Nick!

Nick helped us on our journey, from engagement rings to wedding rings and his service was top class! The end product from Steve and team at smooch is first class, service, delivery and the rings themselves are great! Have already recommend friends to Nick who have said the same thing! More to come I am sure 😊

14. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

Bewertet mit 5 von 5 Sternen

Dream ring found

After looking at loads of shops, this was exactly what I needed. John helped me figure out which rings would suit my engagement ring best. So glad I went with Smooch

13. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Smooch Wedding Rings

Many thanks for your lovely review and wishing you the best for the future

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