Banner for Smith & Friends Estate Agents

Smith & Friends Estate Agents Bewertungen 

1'147
•
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I recently completed a property purchase through Smith & Friends Estate Agents and couldn't be happier with the service received. From start to finish, the team provided fantastic service and m... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Good service and communication. Someone was always available to help if needed and kept us up to date with progress. The staff were all very friendly and helpful. Being able to contact our buyers es... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The staff kept us upto date all the way , nothing was too much trouble and their online app was a really good help with regards to the sale and purchase for viewings , wiuld highly recomendbthem again... Mehr ansehen

Bewertet mit 5 von 5 Sternen

A huge thank you to Andrea and the wider team at Smith and Friends for providing a 5-star service! They supported me with the sale of my property from start to finish, making the entire process seamle... Mehr ansehen

Unternehmensdetails

  1. Immobilienmakler
  2. auch in
  3. Hausverwaltungsunternehmen
  4. Immobilienagentur
  5. Immobilienauktionator
  6. Immobilieninvestment
  7. Immobiliensachverständiger

Vom Unternehmen geschrieben

Our reliable estate agency specialises in sales, lettings, auctions, property management, mortgages, EPCs and surveys in the Tees Valley. Operating in Stockton, Middlesbrough, Ingleby Barwick, Darlington and Hartlepool, our extensive knowledge of the local market and commitment to exceptional customer service, we're here to help you every step of the way along your property journey. Managing Director, Mark Smith has over 30 years experience in Estate Agency. His knowledge and many years of hands on experience have been invested into each office throughout the Tees Valley and developed and nurtured an experienced and trusted team of property professionals which have a proven track record in selling and letting properties in the local area. If you are looking to sell or let your property, we will carry out a free market appraisal and you will benefit from the service of our professional valuers who provide the most accurate valuation to support a successful outcome. As a leading estate agent in the region, with an excellent Trustpilot rating, we have an extensive and up-to-date knowledge of the sales and lettings market. As part of our marketing package, we list on all major portals – Rightmove, Zoopla, On The Market and also our own superb website. In addition to fantastic photographs which highlight a property at its best, we also offer a virtual 360 tour, floorplan and drone footage which can provide aerial photos and a fly-over video. Part of our company ethos is to be a sustainable and responsible business. All of our company cars are electric, our business cards are reusable and contactless and we are continually improving the efficiency of our offices to ensure that our carbon footprint is as minimal as possible. Community is also very important to us. We provide potentially life saving AED defibrillators to each of our offices and the local area, accompanied by trained staff – a commitment we are extremely proud of. We also support local hospices, charities, events and local sports teams as we know how much this means to our local communities. Please do check our social media channels and website to see what Smith & Friends are doing in your local area.


Kontaktinformationen

Book a Valuation Today

Covering across the Tees Valley

4.8

Hervorragend

TrustScore 5 von 5

1147 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(1'147)

186 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Very professional estate agents

Very professional estate agents. A very smoove ride in selling and buying out new place. Good price aswell.

16. Dezember 2025
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Matthew for your 5 star review.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Superb Estate Agents.

Fantastic people to deal with from the start to the end of the sale process. They know their stuff, keep you informed at every step and are friendly too. Highly recommended.

4. Dezember 2025
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Mr Mellon for your 5 star review,
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

really great experience very…

really great experience very proffesional

1. Dezember 2025
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you for your 5 star review of our Hartlepool office.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Lee at Smith & Friends Estate Agents in…

Lee at Smith & Friends Estate Agents in Darlington was very friendly, helpful and efficient every step of the way with helping me with my new rental property. Everything was handled exactly in the timeframes discussed from the outset, he went above and beyond to make sure I had all of the relevant information regarding the property and navigation the referencing and contracts stages, and nothing was ever too much trouble for him. Really good bloke who is excellent at his job, and I would highly recommend him and the Smith & Friends team in Darlington to anyone looking for a new home in the future.

19. Dezember 2025
Bewertung ohne vorherige Einladung
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Tom for your wonderful 5 star review of Lee and our Darlington team. We greatly appreciate your kind words and review,
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

They were very helpful through each…

They were very helpful through each step explaining all questions I had . I am more then happy to take their services for future.

18. Dezember 2025
Bewertung ohne vorherige Einladung
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you for your 5 star review of our Darlington team.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Great service

My partner and I had a great experience with viewing & securing a rental property. We had Lee Johnston in the Darlington branch supporting us and he was wonderful - very helpful, reassuring and quick to respond to any queries we had. He was also just very personable and easy to talk to, which was great. Overall, we had a great service and I would recommend to others.

24. Oktober 2025
Bewertung ohne vorherige Einladung
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you for your 5 star review of our Darlington team.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Sale of Property in Hartlepool

The sale of my house, like many these days unfortunately proved not to be the most straight forward, however Smith and Friends were great throughout. The initial observations, photos, marketing of the property were excellent and this helped generate lots of interest while the property was on the market. Due to properties popularity, it did get slightly challenging at times with the amount of emails received for confirmed viewings, however I would rather it be this way than it generate little or no interest. The online portal is a very good way of checking where you are at with a property, and can imagine this being extremely useful with people who own multiple properties. Overall, experience and communication was great during a challenging property sale which got there in the end!

2. Oktober 2025
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Paul for your 5 star review of our Hartlepool team, we greatly appreciate your feedback.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

We recently used Smith & Friends in…

We recently used Smith & Friends in Darlington to let our property. The service we received was exceptional. The staff were professional, efficient, friendly and nothing was too much trouble. Lee in particular went over and above his duties by ensuring we were fully informed regarding all potential applicants. They found us a tenant quickly and handled everything with excellent care and attention.
We wouldn’t hesitate to recommend Smith & Friends in Darlington due to their excellent professional service and great customer service. Thank you all.
Sue Walker

14. November 2025
Bewertung ohne vorherige Einladung
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Sue for your 5 star review of our Darlington lettings team and in particular Lee. We greatly appreciate your kind words and feedback.
Best Wishes
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Incredible and wonderful job

You are amazed by how well you did this work for me.Thank you for your collaboration on this work.I appreciate how you always step up to help me.Your team work and realbility make my dream house in my hand.
Thanks for always being a great communicator.I really want to congrats ,Lindsey for her incredible support throughout my hard & long journey.On the scale of 1 to 10 Lindsey , you are 11.She did excellent job on this process
I would like to say, everything would be better if more people were like you.
I am expressing my sincere thanks to all of them.

25. November 2025
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Mrs Jacob for your 5 star review and wonderful feedback for Lindsey. We have worked together for over 2 decades and she really is a superstar.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

We had a good experience

We had a good experience, the girls were friendly and helpful. Our house sold quickly but we were in a chain of about 6, so we felt we weren't getting anywhere quickly. In all it took us about 5 months from start to finish.

11. Juni 2025
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you for your 5 star review Christine. We greatly appreciate your feedback,
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Very impressed

Smith and Friends were super helpful with the stress of buying my first home. They were always available to answer questions, chase questions, and keep me up to date with everything. Lindsey was especially helpful as my contact throughout and I would have been much more stressed without her! Highly recommend.

14. November 2025
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Mr Dalton for your 5 star review,
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

It took a while for the move to be…

It took a while for the move to be completed but that was down to the solicitors. Everything worked out well in the end, we're now settled in.

5. Dezember 2025
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you for your 5 star review,
Kind regards
Mark Smith
Managing Director

Bewertet mit 3 von 5 Sternen

Central heating system which was advertised as new.

We did not receive any information regarding the cental heating. We should have had details and guaretees. To date the boiler keeps shutting down a 2 out of 5 radiators don't work. Also the sign is still stuck in our garden. Also where are the rewiring certificates.

5. Dezember 2025
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you for your feedback Barry.
I believe from speaking to the Stockton team they have been in contact with you as the solicitors were supposed to forward these documents to you. I am aware the sold sign has been collected and if you need to contact me you can do so at
marksmith@smith-and-friends.co.uk

Best Wishes
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Buying a house

We bought our house through Smith and Friends, the staff were amazing, really good communication throughout and were always happy to answer our questions

31. Oktober 2025
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Shaun for your 5 star review, we greatly appreciate your review and hope you have settled in your new home.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

PROFESSIONAL AND HELPFUL

Everyone concerned in my engagement were professional, helpful and timely in everything they worked on. As I was working from overseas this was vitally important and made everything easy for me

14. Oktober 2025
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Brian for your 5 star review.
Kind regards
Mark Smith
Managing Director

Bewertet mit 4 von 5 Sternen

Smith and friends sold our house

Smith and friends sold our house, always professional and generally good. conveyancing was very slow and at times frustrating legally, but Andrea really pushed and tried in a very courteous professional manner. So my personal experience was slow and could have been better from a legal perspective but the other side should have been more proactive. Would recommend the agents regardless of this experience as my situation made the need for sale to be quick - there was no chain but still took 5 months so I was frustrated by the end but generally pleased with their overall services.

27. November 2025
Bewertung ohne vorherige Einladung
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Jennifer for your review.

We greatly appreciate your feedback, I understand your frustrations with the legal process and something we continually monitor and will be reviewing with our solicitor contacts.
Best Wishes
Mark Smith
Managing Director

Bewertet mit 3 von 5 Sternen

Wouldn't use again

Lack of communication / answers. Damage on my fathers property which no one would take responsibility for, was just 'shrugged off'.

25. November 2025
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Hi Kate, thank you for your review and it concerns me greatly. I will contact you via email to look into this situation for you.
I will update my reply on here as we progress.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

They are absolutely lovely

They are absolutely lovely, nothing was a problem, always answers any questions I had. They are very professional

21. November 2025
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Sharon for your 5 star review.
We greatly appreciate your kind words.
Kind regards
Mark Smith
Managing Director

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr