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Smith & Friends Estate Agents Bewertungen 

1'147
•
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I recently completed a property purchase through Smith & Friends Estate Agents and couldn't be happier with the service received. From start to finish, the team provided fantastic service and m... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Good service and communication. Someone was always available to help if needed and kept us up to date with progress. The staff were all very friendly and helpful. Being able to contact our buyers es... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The staff kept us upto date all the way , nothing was too much trouble and their online app was a really good help with regards to the sale and purchase for viewings , wiuld highly recomendbthem again... Mehr ansehen

Bewertet mit 5 von 5 Sternen

A huge thank you to Andrea and the wider team at Smith and Friends for providing a 5-star service! They supported me with the sale of my property from start to finish, making the entire process seamle... Mehr ansehen

Unternehmensdetails

  1. Immobilienmakler
  2. auch in
  3. Hausverwaltungsunternehmen
  4. Immobilienagentur
  5. Immobilienauktionator
  6. Immobilieninvestment
  7. Immobiliensachverständiger

Vom Unternehmen geschrieben

Our reliable estate agency specialises in sales, lettings, auctions, property management, mortgages, EPCs and surveys in the Tees Valley. Operating in Stockton, Middlesbrough, Ingleby Barwick, Darlington and Hartlepool, our extensive knowledge of the local market and commitment to exceptional customer service, we're here to help you every step of the way along your property journey. Managing Director, Mark Smith has over 30 years experience in Estate Agency. His knowledge and many years of hands on experience have been invested into each office throughout the Tees Valley and developed and nurtured an experienced and trusted team of property professionals which have a proven track record in selling and letting properties in the local area. If you are looking to sell or let your property, we will carry out a free market appraisal and you will benefit from the service of our professional valuers who provide the most accurate valuation to support a successful outcome. As a leading estate agent in the region, with an excellent Trustpilot rating, we have an extensive and up-to-date knowledge of the sales and lettings market. As part of our marketing package, we list on all major portals – Rightmove, Zoopla, On The Market and also our own superb website. In addition to fantastic photographs which highlight a property at its best, we also offer a virtual 360 tour, floorplan and drone footage which can provide aerial photos and a fly-over video. Part of our company ethos is to be a sustainable and responsible business. All of our company cars are electric, our business cards are reusable and contactless and we are continually improving the efficiency of our offices to ensure that our carbon footprint is as minimal as possible. Community is also very important to us. We provide potentially life saving AED defibrillators to each of our offices and the local area, accompanied by trained staff – a commitment we are extremely proud of. We also support local hospices, charities, events and local sports teams as we know how much this means to our local communities. Please do check our social media channels and website to see what Smith & Friends are doing in your local area.


Kontaktinformationen

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Covering across the Tees Valley

4.8

Hervorragend

TrustScore 5 von 5

1147 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(1'147)

186 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

Kept us informed regularly

Were estate agents for our purchase. They kept us up to date on progress and delays and were always friendly and helpful if we needed to ring. Did not just let things flow, were proactive in chasing others in chain.

1. Oktober 2025
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Antwort von Smith & Friends Estate Agents

Thank you for your review of our services and team at Stockton.
Best Wishes
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Smith & Friends Estate Agents

Smith & Friends Estate Agents were excellent. The sale of our house and purchase of our new home went really well. The team are very professional, they helped the process by keeping in contact with solicitors and moving things forward when needed.
Big thank you to Mark, Ranj and Andrea

15. Oktober 2025
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Antwort von Smith & Friends Estate Agents

Thank you Brian for your 5 star review of our Ingleby Barwick team, we greatly appreciate your kind words.
Best Wishes
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Great experience dealing with Smith and…

Great experience dealing with Smith and Friends, they smoothed things out when my solicitor was being uncommunicative

8. Oktober 2025
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Antwort von Smith & Friends Estate Agents

Thank you Rob for your 5 star review of our Stockton team.
Best Wishes
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Helpful

Helpful, polite friendly and most of all Informativ

8. Oktober 2025
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Antwort von Smith & Friends Estate Agents

Thank you Lesley for your 5 star review.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Thoroughly professional …

Thoroughly professional and at the same time friendly and helpful.

23. Oktober 2025
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Antwort von Smith & Friends Estate Agents

Thank you Lyn for your 5 star review of our Stockton team.
Best Wishes
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Very efficient and responsive

Very efficient and responsive. Always someone available to talk to

18. September 2025
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Antwort von Smith & Friends Estate Agents

Thank you Mr Rogerson for your 5 star review of our Hartlepool team.
Kind regards
Mark Smith
Managing Director

Bewertet mit 4 von 5 Sternen

You guy's were really helpful

You guy's were really helpful, unfortunately the so-called surveyers were worse than useless. The property needs thousands spent on it to even make it habitable. Don't let them detract from the fact how nice and pleasant all your staff were.

22. November 2025
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Antwort von Smith & Friends Estate Agents

Thank you Sue for your review of our Hartlepool team. The surveyors are not employed by us. Good Luck in your new home.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Lovely and friendly team

Lovely and friendly team. Simple and straightforward process. Good communication.

13. Oktober 2025
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Antwort von Smith & Friends Estate Agents

Thank you for your 5 star review.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Great service

They were very professional and kept me in the loop at all times made my first time buying a home very smooth and reasonably stress free

10. Oktober 2025
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Antwort von Smith & Friends Estate Agents

Thank you for your 5 star review.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Great service

Great service. We were kept informed of progress regularly. Staff were cheerful and positive

28. November 2025
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Antwort von Smith & Friends Estate Agents

Thank you for your 5 star review. It is greatly appreciated by us all.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Happily in our New Home

Smith & Friends kept us up to date throughout our purchase and were always professional, friendly and honest. Thank you!

14. November 2025
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Antwort von Smith & Friends Estate Agents

Thank you for your 5 star review.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful, always keeping me updated and answering questions I had, no matter how silly, very prompt

19. November 2025
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Antwort von Smith & Friends Estate Agents

Thank you for your 5 star review of our Darlington team.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Excellent Service…

I obtained valuations from 3 estate agents before choosing Smith and Friends. Richard was friendly, knowledgeable and knew the houses and area well. From start to finish, the girls in the office were excellent too. I felt I’d known Nicola forever after speaking with her just a couple of times, she gave me all the advice and guidance I needed, making the transaction seamless. Rachael was also really helpful. Both my buyers and I received regular calls from her keeping us both in the loop throughout. I never received one call from the agent I was buying from. I would 100% recommend anyone to go with Smith and Friends. Thoroughly deserve a 5* review.

20. November 2025
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Antwort von Smith & Friends Estate Agents

Thank you Joanne for your 5 star review of our Hartlepool team. They will be delighted to read your lovely words and review.
Best Wishes
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Highly Recommend Smith & Friends Hartlepool

I recently used Smith & Friends Estate Agents and had a brilliant experience with the Hartlepool office. The team were professional, friendly and really supportive throughout the process.

A special thank you to Michaela, who went above and beyond from start to finish. She answered all of my questions clearly, kept me updated at every stage and always replied incredibly quickly. Nothing was ever too much trouble and Michaela’s help made everything so much easier and less stressful.

I would definitely recommend Smith & Friends.

24. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Smith & Friends Estate Agents

Hi Millie, thank you for your 5 star review of our Hartlepool team and in particular Michaela, we greatly appreciate your review and kind words.
Best Wishes
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Nikki is a faithful partner to work with

This is the first time I use the letting service from Smith & Friends. Nikki is the one who contact me. She is a high performance property manager. I appreciate her as a conscientous problem-solver who provides efficient customer service. This is particularly important for me who is an oversea landlord who is unfamiliar with local procedures. I lean on a professional lettings for its professional lettings and management services, and I anticipate happy and lasting collaborations. It would be my pleasure to share more experience in the future.

25. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Smith & Friends Estate Agents

Thank you Mellie for your 5 star review of our Middlesbrough team in particular Nikki, we greatly appreciate your review and kind words.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Brilliant from start too finish

Brilliant from start too finish

Dealt with Rachel and Joanne who were top quality all the way through ! Very friendly and always happy too help. Would recommend too a friend 100%. Thank you for everything guys

24. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Smith & Friends Estate Agents

Thank you Josh for your 5 star review of our Hartlepool team in particular Joanne and Rachael, we greatly your review and kind words.
Best Wishes
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

My first letting

I’ve just used the Hartlepool Office to let a property for the first time. The whole process was well arranged and I was kept up to date at all stages. Very happy 😃!

17. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Smith & Friends Estate Agents

Thank you Steve for your 5 star review.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

We purchased a property from Ingleby…

We purchased a property from Ingleby barwick branch. I can only say it was a pleasure dealing with them all the staff went that extra mile. Helping illevate what can be a stressful time.higly recommend
Keep up the good work

12. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Smith & Friends Estate Agents

Thank you Michael for your 5 star review.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

First Time Buyer

First time buying a house, Smith & Friends were really helpful, very responsive, knowledgeable about queries and quick to action any concerns or issues. Lindsey in particular from Stockton was always helpful and feel like they went the extra mile.

13. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Smith & Friends Estate Agents

Thank you Darrell for your 5 star review.
Kind regards
Mark Smith
Managing Director

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