Always 5 Stars to Miro ! Silverfox labeling software is one of a kind but there are occasions where I need some assistance to locate a label or have a custom label made for us - thats where Miro and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I contacted Customer Services and was quickly put through to Miro, who helped me set up one of our company’s existing labellers. He made everything straightforward, clear, and easy to follow. The who... Mehr ansehen
Unternehmen hat geantwortet
Amber has been brilliant to deal with. Easily contactable through various platforms to discuss anything. She makes ordering new labels easy and helps us understand which labels may be best for a spe... Mehr ansehen
Unternehmen hat geantwortet
Best cable label company We came over from another supplier Actually another supplier who were offering terrible after sale care and service We decided to make the jump to Silver Fox and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Silver Fox is a leading manufacturer of cable, wire, and pipe labels for various sectors worldwide, including Rail, Data, Power, Construction, Renewable Energy, and Oil & Gas. Based in the UK, Silver Fox ships globally either direct or by their ever-growing network of distributors. Silver Fox is unique in the marketplace having its own in-house software and time-saving solutions developed and manufactured at the head office in Hertfordshire.
Kontaktinformationen
Unit 2 Swallow Court, AL7 1SA, Welwyn Garden City, Vereinigtes Königreich
- +44 (0) 1707 373727
- sales@silverfox.co.uk
- silverfox.co.uk
Das haben sich andere Leute angesehen
Great product that met my exact…
Great product that met my exact requirements. The team worked with me continuously to understand what label types were required and support with professional advice throughout the installation process. Would recommend to anyone looking for new labels.
21. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Silver Fox
Hi Jack,
Service is one of our core values at Silver Fox, and we're glad this shone through in this instance. We work hard to put the customer's projects and requirements first.
Don't forget to follow our LinkedIn page to stay updated with the latest happenings at Silver Fox - https://www.linkedin.com/company/silver-fox-labelling
Kind Regards,
Henry
Fantastic experience
Fantastic experience. High quality product. Round the clock support from the team for all our queries (and there were a few!) Able to print exactly what we wanted at exactly the time we wanted. Thanks to the team.
11. September 2023
Bewertung ohne vorherige Einladung
Antwort von Silver Fox
Hi Scott,
We are here to answer any questions you may have. Your projects have enough moving pieces to have challenges when it comes to the labelling stage, which is the last thing we want. We're glad we were able to support you.
Don't forget to follow our LinkedIn page to stay updated with the latest happenings at Silver Fox - https://www.linkedin.com/company/silver-fox-labelling
Kind Regards,
Henry
Really great quality…
Have just started using Silver Fox labels and will never go back. Easy to use and brilliant quality. Highly recommended! Great quality for a reasonable price. Wish I’d tried them sooner!
15. September 2023
Bewertung ohne vorherige Einladung
Antwort von Silver Fox
Hi Robin,
Thank you for your kind words and feedback. We work hard to make sure our products are of the highest quality; it helps that we manufacture everything in-house.
Don't forget to follow our LinkedIn page to stay updated with the latest happenings at Silver Fox - https://www.linkedin.com/company/silver-fox-labelling
Kind Regards,
Henry
Great company and great products
Great company and great products. The wrap-around labels they produced were great. Lots of label options. Price was quite high, I thought, but I guess you have to pay for good product. Software price is also high, so I got Silver Fox to print and ship the labels to me. We'd have to do a lot of labels to make this worth investing in. A bit disappointed with the results as they had a white band around a coloured label. I would have thought this could have been eliminated in the software, so not really willing to invest in that.....
13. September 2023
Bewertung ohne vorherige Einladung
Antwort von Silver Fox
Hi Graham. I hope you are well. Thank you for the feedback; it is always welcome and helps us improve.
The white border around the labels printed on a colour laser printer is intentionally there to avoid any bleed between labels next to each other if those labels happen to be different colours. e.g. a blue next to a green.
I understand from speaking to the salesperson who serviced your pre-print order that all of your labels were green, so I can understand your frustration with the white outer band. But the white borders are there for a good reason and have minimal impact on the colour coding of the label. Your salesperson also mentioned that he did share pictures of the white band with you to confirm it was suitable before finalising the job.
We apologise for you not being willing to invest in the software to print the labels yourself. For your reference, this is currently a one-time fee of £231.00 + VAT, which includes:
- FOC remote training to get you up and running as soon as possible
- FOC remote support to ensure your projects do not stall at any labelling stage
- Most notably, FOC feature updates, which means after the one-time fee, in 5 years, you will have the most up-to-date version at no extra cost.
Finally, should you not be willing to invest in the software, you also have the option to download the free trial, in which you receive nine separate, non-consecutive days of trial to conduct your printing.
You can see that here - https://silverfox.co.uk/products/labacus-innovator-professional-thermal-laser?variant=45297769775394
We hope to change your 4-star to a 5-star in the future.
Warm regards,
Henry
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