New iron received very quickly at v good price., Long term, I have issues with quality as I am now onto my 3rd steam generator iron after 1st one blew up, second one had water pouring out of steam ho... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The products themselves are good. The courier service were dreadful, repeated messages to say cannot find the address so repeated conversations with call centre abroad which was not helpful. Eventual... Mehr ansehen
Unternehmen hat geantwortet
I love Tefal; I’ve been buying products from them for several years and have never once been disappointed. I even buy them as gifts for friends, and they’re always a hit. I recommend Tefal to anyone w... Mehr ansehen
Unternehmen hat geantwortet
Bought a Ingenio stainless steel pan set, it's great. It's really easy to clip the handles on and off - I was worried it would be irritating clipping them on and off, but it isn't. It's so much ea... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Haushaltswarengeschäft
- Fachgeschäft für Haushaltsgeräte
- Fachhandel für Arbeitsplatten
- Fachhandel für Küchenbedarf
Vom Unternehmen geschrieben
Proudly supporting households for almost 70 years, Tefal® is committed to making everyday life easier with clever, practical solutions designed around real consumer needs. Whether it’s for cooking, taking care of your linen, or your home, Tefal’s® life-proof innovations make you more available for the family moments that really matter, with products that guarantee the right results in less time and with less effort, making a positive difference in the home by being smarter together.
Kontaktinformationen
Vereinigtes Königreich
- shop.tefal.co.uk
4.5
Hervorragend
4562 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Beautiful pans and great delivery time
14. September 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
The quality is good and it feels like…
The quality is good and it feels like it will fast longer than my previous pots.
14. September 2026
Antwort von Tefal UK
Hi,
We're so glad to hear you're pleased with the quality and durability of our pots! We appreciate your positive feedback.
Kind regards
Tefal UK Shop
I love Tefal
I love Tefal; I’ve been buying products from them for several years and have never once been disappointed. I even buy them as gifts for friends, and they’re always a hit. I recommend Tefal to anyone who has the chance to use their products—it’s really worth it.
14. September 2026
Antwort von Tefal UK
Hi,
We are so delighted to hear you've been a loyal customer for several years and have never been disappointed! It's wonderful that you even share our products as gifts with friends and that they are always a hit. Thank you for recommending us!
Kind regards
Tefal UK Shop
All good np ok
14. September 2026
Antwort von Tefal UK
Hi,
We're truly happy to hear that everything was good for you. We appreciate your positive feedback!
Kind regards
Tefal UK Shop
Outside of Pans not easy to clean!!!
Good priced pans, efficient order to delivery BUT find that the pans do not clean very well on the outside. Smearing all the time. Not happy with that!!!
14. September 2026
Antwort von Tefal UK
Hi,
Thank you for taking the time to share your feedback. We’re pleased to hear that you were happy with the price of the pans and with the ordering and delivery service.
We’re sorry to hear that you’re finding the outside of the pans difficult to clean and that you’re experiencing smearing. We understand how frustrating this can be.
For the best results, we recommend allowing the pan to cool before cleaning and using warm, soapy water with a soft, non-abrasive sponge. For any stubborn marks or residue on the outside, soaking the pan before gently wiping it can help. We recommend avoiding abrasive sponges or harsh cleaning products, as these may affect the finish.
If you’re still having difficulty, please contact our Customer Care team through our website at https://www.tefal.co.uk/contact-us, and we’ll be happy to provide further advice and assistance.
kind regards,
Tefal UK Shop
Quick prompt delivery
Quick prompt delivery, the product is amazing really pleased with it. I bought the wet dry mop
11. September 2026
Antwort von Tefal UK
Hi,
We're so pleased to hear that you experienced quick and prompt delivery, and that you are really pleased with how amazing the product is! We truly appreciate your positive feedback.
Kind regards
Tefal UK Shop
I found the steamer simple to use and…
I found the steamer simple to use and ideal for most garments. It's less time-consuming than the conventional ironing board method. I'm very happy with my purchase.
14. September 2026
Antwort von Tefal UK
Hi,
We're so pleased to hear you found the steamer simple to use and effective for most garments! It's wonderful that it saves you time compared to traditional ironing.
Kind regards
Tefal UK Shop
So far this is the best handheld iron…
So far this is the best handheld iron steamer that I got , I’m very pleased with this purchase
14. September 2026
Antwort von Tefal UK
Hi,
We're so pleased to hear that you're very happy with your new handheld iron steamer! It's wonderful to know that it's the best one you've owned so far.
Kind regards
Tefal UK Shop
Delivery was spot on guy that delivered…
Delivery was spot on guy that delivered was very helpful could not find better lovely guy .
14. September 2026
Antwort von Tefal UK
Hi,
We're so pleased to hear that your delivery was spot on and that the delivery person was so helpful. It's wonderful to know you had such a positive experience!
Kind regards
Tefal UK Shop
Antwort von Tefal UK
Hi,
We're delighted to hear that your experience, from ordering to delivery, was spot on! We truly appreciate your positive feedback.
Kind regards
Tefal UK Shop
Arrived quickly and very pleased with…
Arrived quickly and very pleased with the item which works so well
14. September 2026
Antwort von Tefal UK
Hi,
We're so pleased to hear that your item arrived quickly and that you are very satisfied with how well it works. We truly appreciate your positive feedback!
Kind regards
Tefal UK Shop
Antwort von Tefal UK
Hi,
We're so happy to hear you enjoyed our product and found our offer appealing. Thank you for your wonderful feedback!
Kind regards
Tefal UK Shop
Antwort von Tefal UK
Hi,
We are so glad to hear you are enjoying your brilliant new pan set and appreciate your kind words about our quick delivery!
Kind regards
Tefal UK Shop
The item I ordered was not as described…
The item I ordered was not as described and when DPD came I never got a response about them collecting it.
14. September 2026
Antwort von Tefal UK
Hi,
We’re sorry to hear about the difficulty you experienced with the collection.
I can confirm that the collection was booked for 21/09/26 and was confirmed via email. If there was an issue with the collection, please don’t hesitate to contact us again through our Customer Care team, and we’ll be happy to assist further.
Thank you for your patience and understanding.
kind regards,
Tefal UK Shop
Antwort von Tefal UK
Hi,
Thank you for your fantastic feedback! 😊 We’re delighted to hear you received excellent service and had a positive experience with Tefal UK. We really appreciate you taking the time to share your review. 💙
kind regards,
Tefal UK Shop
Great knife set at a great price
Great knife set at a great price
Very quick delivery
14. September 2026
Antwort von Tefal UK
Hi,
We're delighted you're happy with your knife set and its excellent price, and we're also pleased to hear about the very quick delivery! We truly appreciate your positive feedback.
Kind regards
Tefal UK Shop
Antwort von Tefal UK
Hi,
We're so glad to hear that your experience with us has been good so far! We truly appreciate your positive feedback.
Kind regards
Tefal UK Shop
Antwort von Tefal UK
Hi,
We're delighted to hear that you found the item to be of nice quality and that your delivery was prompt! We truly appreciate your positive feedback.
Kind regards
Tefal UK Shop
From my first call to Tefal and spoke…
From my first call to Tefal and spoke with a lovely lady who was extremely helpful and decided to buy the iron. It was delivered with a few days and I am so pleased with it, does my ironing in no time.
Would throughly recommend a Tefal Iron
14. September 2026
Antwort von Tefal UK
Hi,
We're so pleased to hear about your positive experience from your first call to the speedy delivery of your new iron. It's wonderful that it helps you with your ironing so quickly! Thank you for your recommendation.
Kind regards
Tefal UK Shop
Sharpest knifes I have ever owned
Sharpest knifes I have ever owned. Be very careful when using them.
14. September 2026
Antwort von Tefal UK
Hi,
We're glad to hear our knives are so sharp! We appreciate your carefulness.
Kind regards
Tefal UK Shop
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