Great product as expected from previous purchases. Dropped a star as their chosen delivery company took forever to deliver items. Much longer than the 2-3 business days advised on the Silentnight chec... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I needed a new low tog duvet, the last one had lost all the filling due to me buying it from a certain online 'cheap' website. My new duvet, bought from Silentnight, is so light, so silky and, surpri... Mehr ansehen
Unternehmen hat geantwortet
The Mattress is perfect, however the delivery team were the issue. There was a man and woman, and the way she was spoken to was not pleasant. In addition whilst taking upstairs they then have left bla... Mehr ansehen
Unternehmen hat geantwortet
Overall very happy. Ordering was easy , delivery was prompt . Fitted my bed perfectly. Was slightly thinner than expected but certainly still gave me a better night’s sleep overall very positive about... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Silentnight
Vom Unternehmen geschrieben
Silentnight, the UK’s most trusted sleep brand. We know that everyone has different needs when it comes to sleep. So in a nation of 60 million sleepers, one-size-fits all just won’t do. It won’t do at all. That’s why we think sleepers before springs.
Silentnight's Customer Guarantee
Silentnight's Customer Guarantee
We work hard to ensure all our customers receive the highest levels of quality and support.
Honesty and integrity lie at the very core of everything we do here at Silentnight.
The Silentnight Guarantee has been designed to create an environment where people can shop with confidence.
Kontaktinformationen
Long Ing Business Park, BB18 6BJ, Barnoldswick, Vereinigtes Königreich
- 0333 123 0892
- enquiries@silentnight.co.uk
- shop.silentnight.co.uk
4.1
Gut
8663 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Silentnight
We're happy to hear that you had a great experience with the price, product, and fast delivery. Thanks, all the best Sarah at Silentnight Brands
Amazing dog bed
The dog bed I ordered is extremely well made and my dog absolutely adores it. So easy to wash and keep clean. I ordered a medium Size for my Shitzu and he fits into it just right.
16. Januar 2026
Antwort von Silentnight
We're happy to hear that your dog adores the bed! It's great to know the size is perfect for your Shitzu and that you find it easy to keep clean. Thank you for your positive feedback, all the best Sarah at Silentnight Brands
Terrible customer services warranty claims
The bed has been really good until now but trying to get in touch with customer services is terrible.
I've been trying since the beginning of 26 to chase issues with our mattress and base but replays from customer services are now non existent. I have 3 email addresses and even tried contacting them again via the website and still no response. The last time they emailed me back was the 10th February and I have chased it 5+ times since and 0 response.
I have tried to complain and give deadlines but got no where. One more week from now and I think trading standards or some sort of ombudsman is the next step for me as this is not acceptable service.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Silentnight
We are very sorry to hear this and have asked for more information so we can get this turned around as quickly as possible for you. Kind regards Sarah, Silentnight Brands
Very good experience
Very good experience
Kept up to date with delivery times.
Delivery staff were excellent
4. Februar 2026
Antwort von Silentnight
We're happy to hear that you had a very good experience! It's great to know that you were kept informed about delivery times and that our courier partner delivery staff were excellent. Kind regards Sarah, Silentnight Brands
Antwort von Silentnight
We appreciate your feedback and are sorry it wasn't as thick as you expected. We value your comments.
Claire
Silentnight Brands
Antwort von Silentnight
Thank you for your review we are please to hear that you are finding you Airmax Mattress comfortable, and appreciate your comments.
Claire
Silentnight Brands
Good products just a bit of a wait
Great and responsive delivery but had to wait a month. Otherwise, communication and product are good.
12. Februar 2026
Antwort von Silentnight
We appreciate your feedback and are happy to hear that you're pleased with our responsiveness and product. We apologise for the month-long wait you experienced.
Claire
Silentnight Brands
Good service overall
11. Februar 2026
Antwort von Silentnight
Thanks Dave, that's good to hear, all the best Sarah at Silentnight Brands
Great customer satisfaction.
Easy to order, great communication before delivery and very helpful delivery drivers.😁
4. Februar 2026
Antwort von Silentnight
We're happy to hear that you found ordering easy and appreciated our communication and helpful delivery crew. Thank you for your positive feedback! Kind regards Sarah at Silentnight Brands
100% positive experience
Really prompt acknowledgement of my order and a delivery date which was sooner than I expected. The driver rang one hour before the delivery and the mattress was carried into the room I wanted it placing - all with no fuss and efficiently done.
10. Februar 2026
Antwort von Silentnight
We're happy to hear that your order was acknowledged promptly and delivered earlier than expected. It's great to know the delivery was efficient and hassle-free. Thank you for your positive feedback Rosemary, all the best Sarah at Silentnight Brands
Brilliant mattress topper
Brilliant mattress topper. I purchased one years ago for a queen bed. I have spinal problems and it is sheer comfort and supports as well,
2. Februar 2026
Antwort von Silentnight
We're happy to hear that our mattress topper has provided you with the comfort and support you need. Thank you for sharing your positive experience! Kind regards Sarah at Silentnight Brands
Very good selection online
Very good selection online, I had already been in a shop to test out the mattress and found it cheaper online same one. Drivers called gave enough time before dropping off. All good experience, however I have noticed you can feel springs on side of mattress which I didn't notice in store before. Also that the side handles was not on the mattress. Still happy with purchase
1. Februar 2026
Antwort von Silentnight
We're glad you found a great selection online and had a positive delivery experience. We appreciate your feedback, this is valuable to us. All the best Joel at Silentnight Brands
Good mattress for price and excellent…
Good mattress for price and excellent fast delivery with the removal of the old mattress to make everything easier!
7. Februar 2026
Antwort von Silentnight
We're happy to hear that you found our mattress good value for the price Nicola! We're also glad the fast delivery and old mattress removal made things easier for you. Thanks Sam at Silentnight Brands
Great product and good price 😁
31. Januar 2026
Antwort von Silentnight
We're happy to hear that you are satisfied with the product and price. Thanks for your feedback, all the best! Sam at Silentnight Brands
Antwort von Silentnight
We're so happy you find it comfy, nice, and warm! We appreciate your intention to purchase again; your feedback is valuable to us. Thanks Paul, all the best Sam at Silentnight Brands
Antwort von Silentnight
We appreciate your positive feedback and are happy you are satisfied with our Topper. Thank you! All the best Sam at Silentnight Brands
Very pleased with our new bed + Silentnight mattress
Very pleased with our new bed, my son loves his new mattress and has had amazing cosy sleeps since. Was kept well informed on delivery and customer service was great at putting me at ease with any queries I had.
6. Februar 2026
Antwort von Silentnight
We're happy to hear your son is enjoying his new mattress. We're also glad that you were well informed regarding delivery and that our customer service was helpful. Thanks for the positive feedback. Kind regards Helen at Silentnight Brands
Very easy to order what I wanted.
Very easy to order what I wanted and the parcel came promptly.
I think an electric blanket is the best thing since sliced bread! It makes such a difference to my bedtime.
It was easy to put on the bed and easy to use.
23. Januar 2026
Antwort von Silentnight
We're happy to hear that you found it easy to order and that your parcel arrived promptly! It's great to know the electric blanket has made such a positive difference to your bedtime. Thanks for your positive feedback. All the best Sarah
New mattress
Ordered a new mattress on-line, very easy, simple process including arranging the recycling of the old one. The delivery firm was excellent, sending important information when it was necessary, was kept fully informed every step of the way
5. Februar 2026
Antwort von Silentnight
We're happy to hear that you found the online mattress ordering process easy and simple. It's great to know the delivery firm kept you well-informed every step of the way. Thank you for your positive feedback! Kind regards Sarah at Silentnight Brands
Antwort von Silentnight
We're happy you find your purchase very comfortable. Your satisfaction is really important to us, and we appreciate your feedback. Thanks, Sarah
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