I was looking into buying 3 small bottles of un scented wash through amazon prime account, tge soap was cheap enough but at the checkout i noticed a hefty 5.00 delivery charge which was way too much b... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
As a health care worker, I’ve been using sanitizing personal hygienic products quite a lot during my work and also at home. Alcohol gels are great but with my sensitive skin, I wasn’t able to use th... Mehr ansehen
My order arrived timely and in perfect condition. As for some time now, I find Serenity's products are excellent! Over the years, I've ordered a few different items, but mostly the foam handsanitizers... Mehr ansehen
I have been using Serenity Floor Cleaner for quite some time now and find it the best. I have tried many ways of keeping my tiled kitchen, bathroom and cloakroom floors clean and hygienic, including u... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are a customer service oriented company supplying ethical hygiene supplies, innovative cleaning products and other useful products to make life a bit easier while doing our bit for the planet!
Kontaktinformationen
Serenity Warehouse. William Street , Northam , SO14 5QH, Southampton, Vereinigtes Königreich
- 03300431029
- info@serenitychem.com
- serenityhygiene.com
4.4
Hervorragend
185 Bewertungen
Bittet Kunden um Bewertungen
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Good product and smelt nice as well
Good product and smelt nice as well. Hoping it protects from Norovirus as this is a terrible time of year for it.
8. Oktober 2019
Bewertung ohne vorherige Einladung
Excellent product & service
Excellent product & service, all offered in a timely manner.
6. Juli 2019
Bewertung ohne vorherige Einladung
GOOD PURCHASE
Like the look of TUBS and the wipes are just what is needed to clean surfaces and patients skin.
1. Juni 2019
Bewertung ohne vorherige Einladung
signs and answers
the indicated delivery time is 3-5 days, paid with paypal on 21 and after 7 days the package has not arrived yet. on May 27th we send an email to find out where our package is and ask for an invoice and we have not received any reply. in their mail they write "If you have any questions, reply to this email or contact us at info@serenityhygie........" but obviously it is only a facade.
28. Mai 2019
Bewertung ohne vorherige Einladung
Antwort von Serenity Chemicals Limited
Hello
we are sorry you have not received your order yet but please note that in the United Kingdom we have just had a bank holiday so your email of the 27th will only be dealt with today which is the first working day back. The time to send a parcel to Italy is only an estimate and it has only been 4 working days since your order was placed. I will chase up the location of your parcel for you.
Love this product and company
Love this product and company. The foam is pleasant to apply and the dispenser works well. Great service and not tested on animals.
8. Mai 2019
Bewertung ohne vorherige Einladung
Very helpful staff
Very helpful staff, great customer service and really happy with the products
10. April 2019
Bewertung ohne vorherige Einladung
An easy unit to use.
An easy unit to use.
Easy to clip it onto a belt .
Can't ask for much more..
6. März 2019
Bewertung ohne vorherige Einladung
Great products and excellent service
Great products and excellent service. Would definitely use again
18. Februar 2019
Bewertung ohne vorherige Einladung
This was not next-day delivery
Serenity Hygiene advertised next-day delivery of Serenity Hygiene Hand Gel Sanitiser 5 litre refill. The product arrived approximately one week later. Updates on when to expect the product were unreliable. I lost confidence in the product and refused the delivery when it did eventually arrive. More than 10 days later I have not received a refund.
11. Februar 2019
Bewertung ohne vorherige Einladung
Antwort von Serenity Chemicals Limited
Your order was supposed to be delivered on the 25th but was attempted on the 30th and you refused it. We are sorry that the order arrived late but would have appreciated it had you reached out to us to let us know there was an issue. As soon as you asked for a refund one was issued.
It was my first time ordering product…
It was my first time ordering product from Serenity Hygiene and I really like their service as they are very responsive and helpful.
8. Februar 2019
Bewertung ohne vorherige Einladung
Pleased with product but both canisters…
Pleased with product but both canisters of wipes smashed by overenthusiastic delivery driver tossing them over gate. No doubt will dry out. Waste of money. Dissapointed
3. Februar 2019
Bewertung ohne vorherige Einladung
Antwort von Serenity Chemicals Limited
Sorry to learn the delivery driver wasn't careful with your parcel. I have fed this back to DPD. I have also sent you replacements.
Excellent product
Excellent product , and a great size making it very good value .
It rubs in very well and leaves no sticky residue . Very pleased with this product .
16. Januar 2019
Bewertung ohne vorherige Einladung
Love the product
Love the product, Next day delivery was a let down though. Ordered on Sun with delivery on Thursday
17. Dezember 2018
Bewertung ohne vorherige Einladung
Antwort von Serenity Chemicals Limited
Glad you like the product. Sorry about the delay in delivery. We despatch using DPD and most of the time they are great at delivering next working day but on occasion it takes slightly longer.
Easy purchase
Superb product. Would like them to send VAT receipt as a matter of course as I spend a lot of time chasing suppliers for receipts.
4. Dezember 2018
Bewertung ohne vorherige Einladung
Excellent service,very happy with…
Excellent service,very happy with purchase,speedy delivery.
23. Oktober 2018
Bewertung ohne vorherige Einladung
Excellent products for cleaning
Excellent products for cleaning, highly recommend the cleaners, wipes, washes and sanitisers for all industries. Service is fabulous too.
9. Oktober 2018
Bewertung ohne vorherige Einladung
Excellent Customer Service
Having switched, after many years, from a well known brand because their product was now obsolete, l contacted Serenity for advice on their Antibacterial Floor Cleaner. Andrew was very helpful and l now have full confidence in this new product. Think they have just landed themselves a regular customer!
8. September 2018
Bewertung ohne vorherige Einladung
Excellent products which do what they say
Excellent products which do what they claim. The alcohol free antibacterial foaming cleanser is pleasant to use and much kinder to my hands than the alcohol gels. I use this with my bearded dragon and for everyday general use. The degreaser is easy to use and effective. Very helpful and informative staff and delivery is very quick.
30. Juni 2018
Bewertung ohne vorherige Einladung
I RECEIVED A FIRST RATE EXPERIENCE IN…
I RECEIVED A FIRST RATE EXPERIENCE IN MY ORDERING AND ENQUIRIES PLACED
I WOULD RECOMMEND THEM
4. Juni 2018
Bewertung ohne vorherige Einladung
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