Sealy UK Bewertungen 

1'633
•
TrustScore 4.5 von 5

4.5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Having slept in our old bed and matress which was supposed to be made to personal comfort on each side, but never worked we decided to change our matress and have never looked back. We didn’t realise... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Bought the bed from SASO in Castleford who had it on display. SASO delivered and installed the bed and took away the packaging. They also charged £40 to take away the old mattress. This is a no-turn m... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I ordered Sealy Posturepedic Elevate Ultra Performance Gel Mattress. The supplier site showed it in stock, but it turned out not to be. When I did get one, I found it extremely comfortable and well wo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We’ve had our mattress now for 2.5 months, and it’s fantastic. Love it Saying that it is Very comfortable is an understatement, it’s still bliss each night we climb in. Still the best night’s slee... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schlafzimmermöbelgeschäft

Vom Unternehmen geschrieben

Here at Sealy, we put our heart & soul into every mattress we make. We represent generations past and present, decades of knowhow, and love for crafting a wonderful night’s sleep. We invest heavily in research and product development to provide innovative beds and mattresses that cater to a multitude of sleepers. Without the skill, workmanship within the Sealy Sleep Team, who make every single mattress right here in the UK; we wouldn’t be the tried, tested and trusted sleep brand we are today. You can find our mattresses in both National and Independent retailers across the UK: https://www.sealy.co.uk/where-to-buy/ . We are exceptionally proud of our products which is why we welcome feedback from our customers. We value your opinions and experiences as they help us to continuously improve.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

1633 Bewertungen

5 Sterne
4 Sterne
3 Sterne
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1 Stern

Bittet Kunden um Bewertungen

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Hat 100 % seiner negativen Bewertungen beantwortet

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4.5

Alle Bewertungen

(1'633)

399 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very happy overall with purchase of Sealy mattress

Assistance in store with our order was excellent, drivers kept us updated on delivery, delivery came when it was expected and the gentleman who delivered it were courteous and professional. The mattress has been really comfortable and has definitely helped to improve our sleep overall. It feels a good, quality made product and although it was more expensive than we planned to pay, it has been worth every penny.

4. Mai 2026
Sealy UK-Logo

Antwort von Sealy UK

Thank you for your review. We're delighted to learn of your experience.

Bewertet mit 2 von 5 Sternen

Not what I expected

Not what I expected, I felt the mattress sagged in the first couple of weeks. I have rotated but it did not make a difference.

24. April 2026
Sealy UK-Logo

Antwort von Sealy UK

Thank you for your review,

We're sorry to hear of this. If you believe there may be an issue with your mattress, please get in touch with the retailer and make them aware of your concerns.

If you require any assistance, please don't hesitate to contact us at customercare@sealy.co.uk

Best Wishes
Sealy UK

Bewertet mit 4 von 5 Sternen

A firm mattress.

I think it is a very good mattress but too hard for my wife. She sleeps on her side and according to her weight she is too light for a firm mattress. (We were not aware of this when we bought it)

21. April 2026
Sealy UK-Logo

Antwort von Sealy UK

Hi William,

Thank you for your review, we are sorry to hear your wife is finding your new mattress too firm.

You may wish to consider trying a mattress topper, people often find they offer additional luxury and comfort. They are available online and from a number of High Street retailers.

Best wishes
Sealy UK

Bewertet mit 5 von 5 Sternen

Never slept better

Ordered a new mattress and I am mega happy! Since getting it I have had the best sleep in years. Switched from Simba (waste of money) to Sealy, honestly the difference is night and day.

Delivery went flawlessly and haven't had a single issue. Highly recommended.

15. Oktober 2025
Sealy UK-Logo

Antwort von Sealy UK

Thank you for your review.
We're delighted to hear of your experience.

Bewertet mit 1 von 5 Sternen

Bad reaction

The first two night's sleep was fine. Unfortunately for the following five nights I woke up feeling as though my legs and feet were on fire. It was so bad it woke me up. After a week I gave up and went back to my previous mattress. When I was able to, I exchanged it for another make. Customer Services were excellent and suggested that I might have had a reaction to the foam. I thing this was probably the case.

26. April 2026
Sealy UK-Logo

Antwort von Sealy UK

Hi

Thank you for your review. We're sorry to learn of this reaction but are pleased customer service were able to assist.

We hope you now have a mattress which meets your needs and are sleeping comfortably.

Best wishes
Sealy UK

Bewertet mit 1 von 5 Sternen

I had to pay for a deep clean because…

I had to pay for a deep clean because the mattress absolutely stank like a dirty damp dish cloth left in the cupboard for six months. Spent a week on the sofa while waiting for the smell to go as I the old mattress was taken away. Just hope it's alright now. And now sealy are trying to convince me that this is normal. Are they for real.

25. April 2026
Sealy UK-Logo

Antwort von Sealy UK

Hi Michael

Thank you for leaving a review and we're sorry to hear of your experience.

It is not uncommon for a new mattress to have an odour when first delivered, however it is not harmful to human health. With regular airing it should soon dissipate, a deep clean should not be necessary.

Should you find that the odour persists, please do get in touch with the retailer who will investigate further and take the necessary action to resolve.

Best Wishes
Sealy UK

Bewertet mit 3 von 5 Sternen

Too firm for us

24. April 2026
Sealy UK-Logo

Antwort von Sealy UK

HI Mike

Thank you for leaving a review.

We're sorry to hear you are finding your mattress too firm. This can often be the case initially whilst the body adapts to the level of support being offered by the new mattress.

We hope that you will soon adjust and be sleeping comfortably.

Should you wish to explore other options which may be available to you, please contact the retailer directly.

Best wishes
Sealy UK

Bewertet mit 2 von 5 Sternen

Sealy Advantage Emerald Latex Mattress

Bought Sealy Advantage Emerald Latex Mattress. It is very soft. I wake up with my back aching. I weigh 50kgs and was looking for a softer top with a harder base. But this mattress dips. And the problem is made worse when my partner sleeps over. He weighs 70kgs. I end up needing to sleep on the edge of the mattress as the dip gets worse. He wakes up with a backache whenever he sleeps over. I’ve had it for 6 months now. It felt too soft almost from the beginning but I gave it time to settle.

15. November 2025
Bewertung ohne vorherige Einladung
Sealy UK-Logo

Antwort von Sealy UK

Hi Sonya,

Thank you for your review. We're disappointed to learn of your experience.

Have you contacted the retailer at all to make them aware of the issues you are experiencing? If not, we recommend speaking to them ASAP.

If you require any assistance, please don't hesitate to get in touch with us at customercare@sealy.co.uk

Best Wishes
Sealy UK

Bewertet mit 4 von 5 Sternen

Comfortable & Firm

We are pleased with our mattress, easy to order and delivered carefully and in a timely manner.
Registering the purchase was tricky, rang Sealy direct in the end as the advice from Mattress Direct was incorrect.
The mattress is a bit noisy, clunks at the top end when you turn over! I know I wondered what it was when I first heard it.
Apart from that it is comfortable and we have a good night's sleep 😴

12. Februar 2026
Sealy UK-Logo

Antwort von Sealy UK

Thank you for your review.

We're sorry to hear you found the registration process but are pleased you're happy with the comfort and are sleeping well :)

If the noise you described persists or worsens, please reach out to the retailer who will investigate further and take any action required under the terms of the guarantee.

Best wishes
Sealy UK

Bewertet mit 5 von 5 Sternen

Excellent mattress

Excellent mattress. Will replace with the same mattress when required.

19. April 2026
Sealy UK-Logo

Antwort von Sealy UK

Thank you for your review! We're delighted to hear this.

Bewertet mit 1 von 5 Sternen

Mattress arrived ripped & very…

Mattress arrived ripped & very uncomfortable with large dips in between the springs therefore no support.

19. April 2026
Sealy UK-Logo

Antwort von Sealy UK

Hi Mr Farquhar,

We're very sorry to hear of that your mattress did not arrive in perfect condition.

If you have not already contacted the retailer please get in touch with them ASAP so this can be rectified.

If you require any assistance, please get in touch with us at customercare@sealy.co.uk

Best wishes
Sealy UK

Bewertet mit 5 von 5 Sternen

Best Mattress

Ordering and delivery flawless. Mattress better than I had anticipated. So glad I finally decided on Sealy. Highly recommended.

15. April 2026
Sealy UK-Logo

Antwort von Sealy UK

Thank you for your lovely review

Bewertet mit 5 von 5 Sternen

Going to bed is bliss

We replaced our old bed with a new Sealy devan, headboard and Elevate Firm mattress. It is bliss going to bed knowing that we will have a good sleep. Sealy beds have never let us down.

25. März 2026
Sealy UK-Logo

Antwort von Sealy UK

Thank you for your lovely review

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