Sealy UK Bewertungen 

1'633
•
TrustScore 4.5 von 5

4.5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Having slept in our old bed and matress which was supposed to be made to personal comfort on each side, but never worked we decided to change our matress and have never looked back. We didn’t realise... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Bought the bed from SASO in Castleford who had it on display. SASO delivered and installed the bed and took away the packaging. They also charged £40 to take away the old mattress. This is a no-turn m... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I ordered Sealy Posturepedic Elevate Ultra Performance Gel Mattress. The supplier site showed it in stock, but it turned out not to be. When I did get one, I found it extremely comfortable and well wo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We’ve had our mattress now for 2.5 months, and it’s fantastic. Love it Saying that it is Very comfortable is an understatement, it’s still bliss each night we climb in. Still the best night’s slee... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schlafzimmermöbelgeschäft

Vom Unternehmen geschrieben

Here at Sealy, we put our heart & soul into every mattress we make. We represent generations past and present, decades of knowhow, and love for crafting a wonderful night’s sleep. We invest heavily in research and product development to provide innovative beds and mattresses that cater to a multitude of sleepers. Without the skill, workmanship within the Sealy Sleep Team, who make every single mattress right here in the UK; we wouldn’t be the tried, tested and trusted sleep brand we are today. You can find our mattresses in both National and Independent retailers across the UK: https://www.sealy.co.uk/where-to-buy/ . We are exceptionally proud of our products which is why we welcome feedback from our customers. We value your opinions and experiences as they help us to continuously improve.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

1633 Bewertungen

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4.5

Alle Bewertungen

(1'633)

399 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

The delivery service

The delivery service was as suggested the evening before. Also able to track the van's journey which was very useful.
The 2 young men were professional and friendly, also taking the old one away was appreciated, plus all the packaging from the new one.

20. Mai 2026
Bewertet mit 5 von 5 Sternen

Best Mattress Ever !

We bought our Sealy mattress at Keens Belfast - it is definitely the best and most comfy mattress we have ever owned ! Although it is a bit more expensive for a Sealy it was worth the expense as in the past the much cheaper mattresses we have bought weren’t that comfortable and just didn’t last - I can honestly say I am now having the best sleep every single night ! The quality is second to none highly recommended. The experienced sales person in the bedding department was very knowledgeable and helped us to choose the best one for our needs ! Also the delivery was a good experience the guys were very helpful and friendly and took away all the packing materials. I would expect this mattress to last around 10 years so all in all money well spent.

20. Mai 2026
Bewertet mit 5 von 5 Sternen

A very comfortable bed.

We bought the Sealy Orwell bed which we are very happy with. It is very comfortable and easy to turn every 2 weeks which we are doing for the first few months as suggested.
We are both definitely sleeping a lot sounder on this mattress.

13. Mai 2026
Sealy UK-Logo

Antwort von Sealy UK

Thank you for your 5* review.
We're so pleased to hear you are sleeping well on your new Orwell bed.

Bewertet mit 5 von 5 Sternen

Such a great bed!

Well the service was great and Sealy accommodated me with the delivery date that I wanted.
I already had a Sealy mattress from about 7 years ago and I liked it a lot, but decided to treat myself to a new mattress and ottoman bed and wondered if I was doing the right thing .
Well as soon as I lay on it , I knew I had done absolutely the right thing.
It's such a high quality product and I really love it!!
Thank you Sealy.

19. Mai 2026
Sealy UK-Logo

Antwort von Sealy UK

Hi Sandra, thank you for your lovely review. We're really pleased to hear you decided to stay with Sealy when it was time to replace your mattress :)

Bewertet mit 1 von 5 Sternen

I've had to buy a fairly expensive…

I've had to buy a fairly expensive topper, to have a decent sleep during the night using this mattress. It was a mistake buying this mattress, even though I suffer with constant back pain.It was an expensive mistake.

30. April 2026
Sealy UK-Logo

Antwort von Sealy UK

Hi Chris,

Thank you for your review.

We're sorry to hear your new mattress isn't quite right for your requirements.

Have you discussed your options with the retailer? We are unsure who you purchased from but you might have the option to exchange.

Best Wishes
Sealy UK

Bewertet mit 3 von 5 Sternen

Sealy Alston Gel Advantage… WORST mattress ever!

I bought a Sealy Alston Gel Advantage Pillow Top Mattress from Mattress Online. It arrived two days ago on 25/7/26. Without a doubt, this is the worst mattress I have ever purchased. Prior to this, I had a wool mattress from the Natural Bed Company and had no idea that these gel mattresses absolutely STINK. The mattress is letting off the most disgusting, noxious-smelling, mouldy, funky, earthy and weird smell I have ever smelt on a mattress! It is so bad, I have had a fan and filtration unit in my bedroom trying to improve the air quality. In addition, the mattress is giving me headaches, triggering my allergies (eyes), and making me feel unwell. I have had two nights of really poor sleep. I contacted the customer services both by phone and by email after day one. I have not had a response to my emails, but spoke to someone on the phone. I was told that the mattress smelling like this is 'normal' and it is called 'off- gassing'. I was also told that despite it saying on their website that they have a 100-day trial period in which to return mattresses, I have to wait for 30 days before being able to return the mattress (apparently I should have read the small print). Yet the 100-day trial which is boldly advertised shows no caveat, and therefore, as far as I am concerned is misleading. I can't believe that Sealy produces such a poor-quality mattress. Not only does it smell, it also creaks, feels cheap and unstable and you feel as though you're going to fall off the edge. It is described in the following way on the website: "Experience cosy comfort like no other with the Alston Gel Pillowtop Advantage Mattress by Sealy! Featuring a breathable, pressure-relieving layer of Geltex and a quilted pillow top". This couldn't be further from the truth! I feel that I have been lumbered with a real dud and the prospect of at least a month's worth of headaches, allergies and bad sleep waiting for this crappy mattress to be returned. My recommendation, DON'T buy a Sealy mattress and don't believe what you read about 100-day return policies, clearly 100 days does not begin on day one! A very disappointing experience with Mattress Online. Sealy, you should be ashamed of yourselves for producing this utter crap mattress and lumbering customers with it through your return policies. Do better! I chose you because I thought you were a decent brand!

UPDATE
I have improved the score from 1/5 to 3/5. This is because Sealy has been responsive, see below and because the mattress will be collected this week and a refund issued. That said, I still stand by every word I say about this particular mattress but at least Sealy are acting like a reputable company should! Thank you, I can't wait to get rid of it!!!

25. Juni 2026
Bewertung ohne vorherige Einladung
Sealy UK-Logo

Antwort von Sealy UK

Hi,

Thank you for your review.

It is very disappointing to learn of your experience. At Sealy we pride ourselves on the quality of our product.

All of our mattresses are treated with Fire Retardant and whilst initially the smell can be somewhat unpleasant, it should soon dissipate. Please be assured it is in no way harmful to human health.

We only use REACH compliant products and the supplier of our mattress fabrics comply with the extremely rigorous requirements of Oeko-Tex Standard 100.

We understand that the retailer has been in touch with you and a collection date has been arranged.

Please accept our apologies for any disappointment.

Best Wishes
Sealy UK

Bewertet mit 4 von 5 Sternen

Bed very comfortable.

Bed very comfortable.
Had 4 drawer base and was surprised how high it made the bed seem for me to get on to.

6. Mai 2026
Sealy UK-Logo

Antwort von Sealy UK

Thank you for leaving a review

Bewertet mit 4 von 5 Sternen

Lurving the base and headboard.

Base and headboard fantastic.
Matress not really as good as expected! Did wander if correct one i chose had been delivered!
Delivery was good and on time.
The 2 chaps were quick and polite.

12. Mai 2026
Sealy UK-Logo

Antwort von Sealy UK

Thank you for your review.

If you'd like us to look into your mattress query, please don't hesitate to get in touch with us at customercare@sealy.co.uk

Best wishes
Sealy UK

Bewertet mit 5 von 5 Sternen

Happy customer

Exchanged our 4 year old mattress without any problem and the new one is brilliant.

4. Mai 2026
Sealy UK-Logo

Antwort von Sealy UK

Thank you for your 5* review

Bewertet mit 5 von 5 Sternen

Excellent choice for sciatica patients

I purchased sealy crosswall orthotics through argos during easter sale which has around with 50% discount. I have recurring sciatica issues and faced issues when the mattress is too hard or top soft. This mattress was best of both worlds where it provided soft feeling on my upper and lower body and provided enough support on by back. I have been using this for nearly 2 months. Even I thought I would be in pain next due to different reasons like long standing sessions or long drive, it never appeared on next days. I am completely satisfied with the brand and will recommend anyone looking for good posturepedic mattresses.

5. Mai 2026
Sealy UK-Logo

Antwort von Sealy UK

Thank you for your 5* review.
We're so pleased to hear of your experience.

Bewertet mit 5 von 5 Sternen

Supportive mattress with firm edge

Wonderfully supportive mattress with a firm edge that doesn’t sag when you sit on the edges or roll out of bed. Haven’t slept so well in years. Quick delivery and very professional service getting the superking mattress up awkwardly turning stairs.

9. Mai 2026
Sealy UK-Logo

Antwort von Sealy UK

Thank you for your 5* review

Bewertet mit 5 von 5 Sternen

My bed is excellent

My bed is excellent - very comfortable and my sleep pattern has improved dramatically - just excactly what we asked for.

1. Mai 2026
Sealy UK-Logo

Antwort von Sealy UK

Thank you for your 5* review

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