I bought a Sealey Jump Starter through Ebay. The instructions were clear in that I should charge it for 38 hours before first use. I started charging it and after 2 hours it indicated that it was fu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I bought a Sealey Jump Starter through Ebay. The instructions were clear in that I should charge it for 38 hours before first use. I started charging it and after 2 hours it indicated that it was fu... Mehr ansehen
Unternehmen hat geantwortet
Bought a Silverline Bench Grinder in 2022. Probably had a couple of hours total run-time. Failed the grindstones looked new unmarked. Bought new from Sealey Amazon. Received next day. Well pac... Mehr ansehen
Unternehmen hat geantwortet
The price in the internet did not show the transport and the costs for the taxation, which was very high. It was not possible for me to contact the transport company to explain the fact that the pro... Mehr ansehen
Unternehmen hat geantwortet
Ordered a STS01 folding adjustable wheel step through sealey on Amazon after previously ordering wheel steps through 2 other sellers which ended in refunds after a few weeks of waiting on... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Professional tools & workshop equipment specialists
Founded in 1978, SEALEY offers one of the world’s largest ranges of workshop essentials with over 12,500 product lines designed for use in the trade. As a leading brand for professionals, SEALEY products are backed up by total compliance testing, unparalleled aftersales service, comprehensive parts availability, and extended guarantees.
As tool users ourselves, SEALEY appreciate how important it is to get equipment back up and running as quickly as possible. Our dedicated team of engineers work with state-of-the-art equipment in our impressive servicing facilities and aim to provide a 48-hour turnaround time on service or repair items, making us the fastest in the business.
Kempson Way, Suffolk Business Park,, IP32 7AR, Bury St. Edmunds, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great price fast delivery the item looks and feels like it will last a long time only time will tell but they do back their items with a life time guarantee so if the quality is the same as it used to be theres no worries

Antwort von SEALEY
I bought a Sealey Jump Starter through Ebay. The instructions were clear in that I should charge it for 38 hours before first use. I started charging it and after 2 hours it indicated that it was fully charged. I started to doubt the instructions! I emailed a query on this direct to Sealey and received immediate clarification that I should leave it charging for the full 38 hours in order to condition the battery. Well done Sealey customer service.

Antwort von SEALEY
Fast and speedy service cheers love the product cheers

Antwort von SEALEY
I purchased a Sealey grinder from Amazon it arrived the next day I have set it up in my garage and found it to be a great machine it does everything I needed to do I’m very pleased with it

Antwort von SEALEY
My jump starter arrived quickly. Thankfully not used it yet. Looks good quality like most Sealey products, I have a few.

Antwort von SEALEY
Great products an a trusted brand, I’ve used for years.
A pleased to say the same reliable product a reliability is still going. A++++++

Antwort von SEALEY
Poor customer service handling charges are a rip off..il never use there product again . No mention of charges when purchasing or help from there staff..rang them directly and asked if i could speak to a manager refused that and fobbed off ..£21.00 out of pocket with their charges

Antwort von SEALEY
Visited sealey today at there main site,wanted to see if an item I wanted to buy was suitable for purpose.
Simple you would think!
But oh nooooo
Their unable to help can’t let you check a an item to see if fit for purpose as it means they have to open a box and let you view it
Their recommendation is order one off eBay then send it back if no good
So basically Sod off we don’t want or care for your custom
Hopefully other firms will treat them with the same manner
Go to a firm that wants and respects your custom

Antwort von SEALEY
I bought a Sealey solar powered floodlight yesterday. Installed it on a grey Scottish day! Today, it's emitting a faint whine and not lighting. I called Sealey's helpline - the phone was answered within 30 seconds!!!!!!!!!!!!!!!!!!!!!!!!!!!! The operator put me through to technical support within 15 seconds!!!!!!!!!!!!!!!!!!!!!!!!!!!! (I mean, wow, these days!!!!) I got this great guy who listened, went down to the showroom to get one of the lights, then consulted with a colleague who had more experience with this model - and reassured me that the whine was normal and NOT dangerous (as Google AI had blandly stated, thus terrifying me) and that I just needed to be patient until it had AT LEAST 10 hours of good sunshine to charge the Lithium batteries, after which it should operate normally. If not, after a reasonable time, he said - return it for replacement. I GOT BRILLIANT, EASY TO ACCESS CUSTOMER SERVICE! How rare is that nowadays. So - don't know yet whether it needs to be returned, but the explanation made sense. And the return option is there. SO - BUY from these people rather than the sharks hiding behind AI answer machines!!! Yes, it looks expensive for a solar floodlight - but you get what you pay for. People need to realise that - then the likes of Sealey will get more sales and be able to reduce their prices, when we stop using these shady Facebook/Amazon/Ebay suppliers.

Antwort von SEALEY
Ordered a STS01 folding adjustable wheel step through sealey on Amazon after previously ordering wheel steps through 2 other sellers which ended in refunds after a few weeks of waiting on each.
Anyway after 2 weeks the step arrived, opened box and already assembled to fit straight on wheel.
I have already adjusted to max height to access roof tent on a 4x4, it certainly makes life easier to gain access.
Vehicle: Toyota Landcruiser 2" suspension lift on 265/75/16 tyres.
Very happy with the price of this item, the built quality is solid, and takes my weight of 16st.
Not interacted with customer service, so cannot comment.
Tip don't bother shopping around for cheaper alternatives, just buy sealeys product.

Antwort von SEALEY
Brought a Sealey model sl325 in 20th may 2025 jump pack it’s just out of warranty spoke to Sealey there’s nothing there prepared to do to rectify their faulty product spending upwards of £250-£300 on a jump pack. You would expect it to last more than 14 months. Absolute load of rubbish the battery is leaking fluid everywhere I tried charging it it seems to get hot and I have only given the jump pack two charge cycles in its life avoid buying this model if you want longevity, buy something else

Antwort von SEALEY
I have just bought and assembled a hose reel GH60a. The service speed of delivery and quality of the product was excellent. My previous similar product failed due to UV degredation having been in the sun light for nearly 20 years, I will cover this one! The detailed design improvements are all good except for the previously angled hose attachment still shown on the instructions, which is now straight, and takes up a little more room. The assembly diagrams are unhelpful. It is much quicker to assemble the wheel first (fig 2) then add the three standholders without the metal legs, fasten with their hose connections then lastly fit the metal legs.

Antwort von SEALEY
Tried to order catalogues through the website and over the telephone ....... Still waiting...............

Antwort von SEALEY
Had an issue with my hand riveter (AK3987) slipping on the rivets.
Emailed Technical Support and had an email back from David within 30 minutes. A new set of jaws were sent out, free of charge.
Can’t fault Sealey at all.

Antwort von SEALEY
No replacement keys available.
Bought a gun safe, lost one key and contacted sealey for a spare only to be told they don’t have any, their supplier doesn’t manufacture them and therefore cannot get them.
So I need to replace the safe now to be safe else I could end up with a locked gunsafe if I lose the key and no way to open other than I assume a very costly locksmith.
Obviously I won’t go for a sealey replacement if they can’t supply keys to their own safes
What a waste of time installing and money!!

Antwort von SEALEY
Been using these mechanics mats for about six years now, they are fantastic.
Model number VS858.
As most days I am kneeling next to a vehicle these mats have saved my knees for injury/wear and tear over the years and I recommend them regularly .

Antwort von SEALEY
Sealed make excellent tools, and their lifetime warranty is genuinely that! After 20 years of use, the universal joint in my 3/8” socket set broke: the pin came loose. They replaced it with no quibbles, and the new one feels even better quality than the original! Here’s to another 20 years.

Antwort von SEALEY
I never even knew that a foot-operated log-splitter existed. Very good price and works well.
Spitting logs today I did have to put full weight (12Stone) on it however the wood is quite solid.
Shame it's made in China but hey.

Antwort von SEALEY
probably the worst company ever i now have over 4k sat with different companies so i cannot even order the motorbike lift i want from another manufacturer until i am refunded because sealey cannot send an item that they sell because they don’t have the correct couriers then you talk to them direct and your met with patronising staff company’s is an embarrassment

Antwort von SEALEY
Just wanted to reach out & quote that I’ve had the best customer service from Maddie , I needed a spare part for something I’d brought roughly 5 yrs ago , my enquiry was dealt with in a super friendly manner , emails replied to very quickly . I couldn’t have been helped any better …..Hope management read this review & reward employees accordingly

Antwort von SEALEY
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.