Order came fast, was exactly like described, and will make a great addition to our Autumn/Winter hiking gear!
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Order came fast, was exactly like described, and will make a great addition to our Autumn/Winter hiking gear!
Unternehmen hat geantwortet
This coat is wonderful! It fits perfectly and so comfortable to wear. I am 5'8" and 155 lbs. I ordered a large. It nicely lined with 2 deep pockets. Wish it had an inside pocket too. It hasn't rained... Mehr ansehen
Unternehmen hat geantwortet
Ordering was easy, the poncho came quickly, and seemed to be good quality-it just wasn't what I wanted. I followed Saphirose’s return policy and sent an email to the address given on their website.... Mehr ansehen
Unternehmen hat geantwortet
Absolutely perfect fit for my son to use when he is a passenger on my cargo bike. The ample and long poncho drapes over the rear cargo cage (called “monkey bars” on my Yuba Boda Boda), thereby protect... Mehr ansehen
SaphiRose is a brand that manufactures and distributes rain gear, raincoats, rain jackets, rain ponchos. SaphiRose explores outdoor fashion with both pragmatical and stylish design philosophy. Windproof and waterproof are the indispensable parts of our products as rain and wind are the basic elements of nature. We make simple and chic ponchos, coats, jackets. Enjoy the kisses of nature!
14726 RAMONA AVE NUM E9, 91710, CHINO, Vereinigte Staaten
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Update: The company has reached back out to me after this review came in. They stated that my email was going to their spam folder. They were quick to send out a new coat to replace the damaged one received and it is on its way!
I have been attempting to reach out to this company since 2/13 in regards to a rain coat that we received being damaged. No response back from them yet and all of their warranty/contact us pages are not an active website making it impossible to have a replacement sent or this one fixed. 10/10 do not recommend purchasing from them.

Antwort von SaphiRose
I love Monet and the Water Lilly theme makes me happy. It is well worth the money. I look forward to rain to wear my jacket and get compliments.
My rain poncho arrived quickly and well-packed. The size is great, as I can drape it over a small back pack if I need to, and the color choice is terrific. Haven't actually tried it in the rain yet but I'm sure it will be great.
My new Water Lilies poncho is beautiful, and very well constructed, and it arrived quickly. I can't wait to wear it in the rainforests of Costa Rica next week!!
My ponchos were received timely and they are beautiful. However, the USPS caused concern when one was delivered and it should’ve been three. I contacted SaphiRose by text and the postal service did a special delivery on Sunday. You could’ve saved postage and my fright if all three were shipped together as one
package.
Haven't received all of my rain gear, missing 5 items!!

Antwort von SaphiRose
The delivery was fast and mostly easy. I purchased a coat that came without the attached hood. I reached out through customer service who eventually sent me a new coat. The customer service representative was great and turned a negative experience into a positive. They were fast and responsive, but the interface system was very strange. I didn't like getting text messages from them and would have preferred emails only.

Antwort von SaphiRose
Very well-made. Perfect weight. Unfortunately the zipper is reversed so it is for woman. It is also slightly more snug than I would choose. Nevertheless, I can wear it and will do so happily. By the way, I am a five foot 10 inch, 180 pound male.
My son needs this item but perhaps someone stole it…unsure, but it was never received.

Antwort von SaphiRose
Fast, friendly, and helpful.
I emailed your company when I did not get an order confirmation email. It was handled quickly.
The shipping was super efficient. I ordered the evening of Sunday, Dec. 18th and had it in time for Christmast.
My daughter LOVES the coat...so stylish.
Price point was reasonable.
Quick and easy transaction with timely updates.
I was giving a gift request from someone on a short timeline. She wanted the polka-dot rain poncho. The site was easy to use and the item was received very promptly. I'm quite impressed as a new customer with this company.
Excellent rain ponchos, great price, and arrived EARLY despite choosing economy/no hurry shipping speed. Thank you!
the order was filled fast and the rain suit was exactly what I had anticipated
Altough it came very quickly, I wasn't happy with the fit of the rain poncho. The return was simple.
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