Order came fast, was exactly like described, and will make a great addition to our Autumn/Winter hiking gear!
Unternehmen hat geantwortet
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Das sagen Bewerter
This coat is wonderful! It fits perfectly and so comfortable to wear. I am 5'8" and 155 lbs. I ordered a large. It nicely lined with 2 deep pockets. Wish it had an inside pocket too. It hasn't rained... Mehr ansehen
Unternehmen hat geantwortet
Ordering was easy, the poncho came quickly, and seemed to be good quality-it just wasn't what I wanted. I followed Saphirose’s return policy and sent an email to the address given on their website.... Mehr ansehen
Unternehmen hat geantwortet
Absolutely perfect fit for my son to use when he is a passenger on my cargo bike. The ample and long poncho drapes over the rear cargo cage (called “monkey bars” on my Yuba Boda Boda), thereby protect... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
SaphiRose is a brand that manufactures and distributes rain gear, raincoats, rain jackets, rain ponchos. SaphiRose explores outdoor fashion with both pragmatical and stylish design philosophy. Windproof and waterproof are the indispensable parts of our products as rain and wind are the basic elements of nature. We make simple and chic ponchos, coats, jackets. Enjoy the kisses of nature!
Kontaktinformationen
14726 RAMONA AVE NUM E9, 91710, CHINO, Vereinigte Staaten
- (541)-300-9496
- info@saphirose.com
- saphirose.com
4.4
Hervorragend
191 Bewertungen
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Accurate description of item
Accurate description of item, prompt secure delivery to my address.
29. September 2023
Great experience
Item came faster than expected. Prices much less than elsewhere for same product. Love it. Got some great teacher gifts
27. September 2023
Ease of ordering
The ease of ordering made my experience great. I knew what product I wanted and there was no issues or hardshell to upgrade or other such marketing ploys. A topnotch product at a good price.
25. September 2023
I needed to replace an inexpensive rain…
I needed to replace an inexpensive rain poncho. The one I received from SaphiRose far exceeded expectations. The material is wonderful. Love the pockets and zipper. It is made like an expensive rain jacket folds down easily into the accompanying pouch. Ordering was easy. Shipping was quick.
30. August 2023
Perfect fit for child in cargo bike
Absolutely perfect fit for my son to use when he is a passenger on my cargo bike. The ample and long poncho drapes over the rear cargo cage (called “monkey bars” on my Yuba Boda Boda), thereby protecting his entire body from rain, including his lower leg/shoes remain dry. If you have a cargo bike with a child passenger who needs rain protection, look no further…amazing find!!!
3. September 2023
Timely delivery and appears to be a…
Timely delivery and appears to be a quality product
11. September 2023
True to the size and the color works
5. September 2023
Coat was the right size and just what I…
Coat was the right size and just what I wanted and it came in timely fashion.
5. September 2023
I received my order as described.
I received my order as described.
However, I paid extra $20 for express 2-3 day shipping.
The order arrived in that much time.
HOWEVER, the order did not ship for 3 days once I ordered and paid.
I was trying to get it to arrive prior to a tropical storm that was coming through and the order arrived the day after the storm went through due to taking 3 days to initially ship.
29. August 2023
Antwort von SaphiRose
Dear Christine,
Thank you for bringing this to our attention. We have thoroughly investigated your order and confirmed that it was shipped and delivered within the specified timeframe.
However, we apologize for the issue you raised regarding the processing time of your order. We take this matter seriously and will conduct further investigations to improve our order processing speed and efficiency.
As a token of our appreciation for your understanding, we would like to offer you a discount on your next purchase. Our customer service experts have already contacted you to make the necessary arrangements.
We value your feedback and strive to enhance your experience with us.
Love it!!!
Absolutely love my new rain poncho from SaphiRose! I tried it on and love the strings for your fingers so it stays on. Can’t wait to ride my horse in this! Perfect because it folds down and I can store in my saddle bag for those last minute monsoon storms. I think the hood is big enough my helmet will fit under it too!
31. August 2023
I haven't worn it yet.
I haven't worn it yet.
Going on a trip in October and I ordered it for that. It's beautiful!
26. August 2023
Antwort von SaphiRose
Dear Karen,
Thank you for taking the time to share your feedback! We hope it meets your expectations when you wear it on your journey! If you have any further questions or need assistance, please feel free to reach out to us. We're here to ensure your satisfaction.
Love the rain poncho it is very well…
Love the rain poncho it is very well made. I appreciate that delivery was swift.
25. August 2023
Really nice rain coats
21. August 2023
For being a company I’ve never heard…An amazing job !!!
For being a company I’ve never heard of. I was very impressed with the quickness of the item shipped to speediness of the shipping itself and the product you carry is less expensive than others that are well known sites. Thank you I may I wish you the best and I hope to order from you again amazing job.
20. August 2023
Color is perfect
Color is perfect. Size is great meaning it will be great even with warmer clothes on, or bulkier than usual. It will be perfect for my trip to Ireland!
8. August 2023
Product better than expected
Product better than expected ,versatile . Fast shipping !!
10. August 2023
The raincoat was too big and I emailed…
The raincoat was too big and I emailed them but have not received a reply
5. August 2023
Antwort von SaphiRose
Dear Linda,
We apologize for the inconvenience you've experienced with the oversized raincoat.
We want to assure you that we did respond to your email on the very same day you contacted us, which was August 9th. We kindly suggest checking your spam or junk folder as emails can occasionally get misclassified.
Additionally, we attempted to reach out to you via phone to address the matter more directly. Please keep an eye out for incoming calls, as we strive to address this matter promptly.
Once again, We apologize for any frustration this situation has caused and appreciate your patience as we work towards a resolution.
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