I placed an order over a month ago, order not delivered. Several email and phone calls made no communication. I have asked for a refund haven’t received a reply.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Have used company many times before and been pleased with service, their Salt prices are very competitive. Unfortunately, this last order has been problematic, I ordered a year's supply which has... Mehr ansehen
Ordered salt tablets on the 12th Jan & arrived 16 days later, when following this up a rep said it states on the website about deliveries but i couldn’t find where that was written. Had to buy single... Mehr ansehen
Unternehmen hat geantwortet
Still waiting for delivery after 16 days. I just wanted to know when to expected delivery, but the company is not responding to emails or phone calls. They have banked my payment but I am worried I... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Salt, Cleaning Products & Grit delivered Nationwide. Call 0800 014 6390 or Order Online. Discounts for bulk purchase. saltandcleanz.co.uk is a division of Cleansing Solutions Limited which provides a wide range of services to the public and construction industry.
Kontaktinformationen
Unit 15 Horizon Business Centre, 1-28 Alder Close, DA18 4AJ, Belvedere, Vereinigtes Königreich
- 0800 014 6390
- sales@saltandcleanz.co.uk
- saltandcleanz.co.uk
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Don't bother with this company
Don't bother with this company. I placed my order on-line on 23rd Dec for delivery on the 29th Dec. Money taken but nothing delivered. After 3 phone calls and two emails, still no response. I have since cancelled the order and requested a full refund. No response to that either..
Interesting that this company can respond to this criticism within an hour or so, but couldn't be bothered to answer any of my calls or emails.

Antwort von Salt and cleanz
Salt was delivered on time . More comms better
Salt was delivered on time . More emails on order delivery ETA would have been very useful.

Antwort von Salt and cleanz
Highly Recommend ⭐️
I’ve been a customer of Salt & Cleanz for the past 5 years, and I wouldn’t order from anywhere else! Their prices are excellent, and the service is always friendly and accommodating. Ben consistently goes out of his way to help, offering great customer service that’s both reliable and professional. Delivery is always quick, and communication is prompt and efficient.
I would highly recommend this company to anyone, especially if you’re local. Thank you, Ben!

Antwort von Salt and cleanz
Outstanding service
I ordered water softener tablets just before Christmas, expecting delivery to arrive in the new year. To my surprise, the order was delivered later that same day! I was amazed by the speed of the service.

Antwort von Salt and cleanz
Very Quick Service.
Ordered day before and received next day. Little complaint is that somebody would have communicated before it comes.

Antwort von Salt and cleanz
Poor service
You have asked me for a review that hasn't been delivered.
No email to advise delivery would be delayed.
Poor service.
SCAMMED !
Order no. 166715, ordered salt blocks on line as well priced and free delivery? Charged and debited £49.00 for delivery! Tried to cancel straight away both by email and then a call, told the team will be in touch?

Antwort von Salt and cleanz
Kinetico Block Salt
Used company before and wanted to order 25 pack of Kinetico Block salt but showed as out of stock. Tried emailing to find out when might be in stock to stay loyal if my stock would allow. No response. Phoned (twice) both times told that they could not help and I needed Sales- transferred but no response so back to main number to be told they would get ‘Sales’ to ring me back. Both times no contact made. Tried one final email - no response so now giving up and transferring my business. If you have any sense avoid a firm that treats its customers so poorly.
And the response should act as a further warning as true colours of this firm are in full view what a way to promote your business. Real colours on show!?To aid transparency here as they have deleted the response this referred to which was ‘Go cry’ or words to that effect.

Antwort von Salt and cleanz

Antwort von Salt and cleanz
Fast and Reliable
Fast and Reliable with good pricing - used them for 3 years in a row for Harvey Water Softener Salt supply.

Antwort von Salt and cleanz
Timely delivery
Block Salt delivered within days of order to specified location. Helpful on alternatives to the out-of-stock brand I was after. Reasonable price compared to competitors. Recommend.

Antwort von Salt and cleanz
Salt blocks
Ordered Salt blocks. Fast delivery and best price in the area. Will be using again.

Antwort von Salt and cleanz
Good value for money
Good value for money.
And delivered to the safe place as specified.
Although I would have liked more contact as to when the blocks were going to be delivered.

Antwort von Salt and cleanz
Competitively priced and fast delivery
Competitively priced and fast delivery. Thank you.

Antwort von Salt and cleanz
No one to take my order.
Called 4x throughout the day (12/11/24) to place an order and querie delivery times as there is no delivery information online.
Left all my contact details on the first call (09:30).
The switchboard were unable to get me through each time as no one answered.
Very disappointed as the prices looked good.

Antwort von Salt and cleanz
Bit of a delay but still good service
There was a delay in processing the order but once I had spoken to someone it was delivered the next day, driver very helpful, carried the bags into the garage. Will use them again, thank you

Antwort von Salt and cleanz
Easy to order / great price / and…
Easy to order / great price / and arrived earlier than expected! What is there to complain about

Antwort von Salt and cleanz
Easy on line ordering at a competitive price.
Easy on line ordering, good service and at a very competitive price.

Antwort von Salt and cleanz
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