SAK Home Bewertungen 

136
TrustScore 1.5 von 5

1.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I really wish I had checked the reviews before ordering from SAK Home. My order (#4139) took almost three weeks to arrive. When it finally did, one item was completely missing, and the two... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Sent someone else's package rather than my own - no response from customer services yet. Will update if receive response Had to call multiple times due to no response to email, no one answering phon... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Very poor. You had advertised a zebra head ornament on your site which I purchased, received an email confirmation from you telling me that the item would be dispatched, only to get a call 2 days late... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Ordered 8 plates on 24 April, arrived 3 weeks later 6 were broken. Promised a replacement order straight away and I am still waiting. Asked for a refund last week, no response... Looks like I’m going... Mehr ansehen

Unternehmensdetails

  1. Haushaltswarengeschäft

Vom Unternehmen geschrieben

SAK Home is an online shopping retailer of home decor, dinnerware, furniture and accessories based in UK. Founded by Sadia Afghan , a interior designer in 2009. Built to inspire you everyday with the latest trends, brands & products from all around the world.


Kontaktinformationen

1.4

Ungenügend

TrustScore 1.5 von 5

136 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1.4

Alle Bewertungen

(136)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Product Good. Packaging, needs review.

I need to be a little careful here. The product was excellent, however, the packaging left a great deal to be desired. When the parcel arrived, the box was "battered" to say the least. Had the order been breakable, I would have not removed the sealing tape, I would have just refused to accept the parcel at the door. I cant fault the product, and being metal, I knew it was safe inside the box.

14. November 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

So disappointed in this company

So disappointed in this company. I only bought wee egg shaped salt & pepper shakers, however the bottom stopper never fitted the bottom of the salt one… I emailed, and emailed again to see if even my emails were received… I had sporadic responses, with the promise of a new stopper for the bottom, which wouldn’t help as the bottom was faulty.. I returned the actual salt shaker to show how bad the fault was, and I had more salt in my kitchen area with it constantly dallying from faulty bottom…. I never got the faulty Salt shaker replaced, and none of the promised stoppers even arrived… poor poor show!!! I keep thinking that was a wee salt mill, imagine I’d bought a bigger more expensive item from here, they can’t even replace a faulty salt mill!

8. Oktober 2021
Bewertung ohne vorherige Einladung
SAK Home-Logo

Antwort von SAK Home

Hello Nic, I am sorry to hear you are disappointed. I have looked in to the matter and I believe a replacement of the faulty part was sent out to you straight away. I am not sure why you did not receive the replacement however there have been issues with the deliveries due to the shortage of the drivers/petrol. We have refunded your money as requested. The Salt & Pepper is one of our bestsellers and it was unfortunate that there was a fault with the stopper. We are a family run business and endeavour to provide our customers with the best service and I apologise again for the inconvenience.

Bewertet mit 5 von 5 Sternen

I had a slight problem with part of my…

I had a slight problem with part of my order and contacted customer service, they responded quickly and the issue was soon resolved. I am really happy with the service and would purchase from this company again, I highly recommend.

29. September 2021
Bewertet mit 1 von 5 Sternen

Not received order

Not received order, emailed and you provided picture of parcel on my door step. I was in all day, why did the driver not knock? Hundreds of people pass my house every day as i live next to a school. Contacted you several times but you dont reply.

27. September 2021
SAK Home-Logo

Antwort von SAK Home

We are sorry to hear you are disapponted about our service. The deliveries have been delayed and as you are aware there is a shortage of drivers which is a nationwide problem. We are working with the courier service to improve the service. However, your parcel had been delivered and signed by someone on your door as per the picture. You say its not signed by you is there someone esle in the house who may have signed or even your neighbour? We have also asked the courier service to investigate this issue further and will revert back to you. Meanwhile , please accept our apology and we thank you for your patience.

Bewertet mit 1 von 5 Sternen

Rude customer service and still waiting for my items

Placed an order three weeks ago and nothing received or dispatched. I emailed asking where it was and just received a snotty reply telling me to click on the link in an email (which merely showed my order had been placed).
I've now sent two further emails asking where my items are and no response...

23. September 2021
Bewertung ohne vorherige Einladung
SAK Home-Logo

Antwort von SAK Home

Dear Claire,
I am sorry to hear that you have experienced a delay to your order. The Rose & Tulipani is one of our bestsellers and we have been inundated with the orders. However, we have contacted you as per our email 15th September and explained you the situation. The email that you received is a confirmation email of your order not confirmation of delivery. I have sent you a further email today and will ensure that once the delivery arrives ( which is a nationwide issue at the moment with the shortage of drivers) I will ensure your order is despatched immediately next week.
If you require any further assistance please feel free to contact me directly on the customer service number.
Once again, our apology for the delay and thank you so much for your patience.
Best Regards
Charlotte

Bewertet mit 5 von 5 Sternen

I was reluctant to place a second order…

I was reluctant to place a second order with this company, after my first order took weeks to arrive (due to problems with goods arriving into the country late). However, because I had received regular emails from their Customer Service team and then finally my products arrived, I decided to give them another chance with a second order. I was not disappointed as my order arrived the next day. Very pleased with the products and I would order from them again. I think they just had a blip with supply and seem to have that under control now

9. Juli 2021
Bewertung ohne vorherige Einladung

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