Very efficient and friendly service. Ordered one day, ready to pick up from the store next day. Friendly lady checked I was happy with the denominations in the pack ready to pick up, and gave me som... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very straight forward to check rates and book online ,quick processing time. Fortunately there is a collection point very convenient for me to get to. Staff was friendly and able to provide me with m... Mehr ansehen
Sainsburys offered a better exchange rate than the post office. Also, I was able to select my preferred date for collection. The staff offered buy back guarantee and guidance. Just one thing to be min... Mehr ansehen
Why bother ordering in advance only to see the order made up when you arrive to pick up? I guess you guarantee that money is available. Very accommodating cashier but counted out in front of me hav... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Sainsbury's Travel money
Vom Unternehmen geschrieben
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Kontaktinformationen
15 Galena Road, W6 0LT, London, Vereinigtes Königreich
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
4.6
Hervorragend
8034 Bewertungen
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Das haben sich andere Leute angesehen
Antwort von Sainsbury's Travel money
Hi Quentin,
We're delighted to hear you had such a positive experience with our friendly and efficient team member. Thank you for your kind feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
As usual your representative was very…
As usual your representative was very upbeat and interested in our travel plans. The money had been ordered online and was ready on production of the id
31. August 2026
Antwort von Sainsbury's Travel money
Hi Mark,
We're so pleased to hear that our colleague was upbeat and interested in your travel plans, and that your online order was ready for collection. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Lady was really helpful when we went…
Lady was really helpful when we went for our travel money always use you
24. August 2026
Antwort von Sainsbury's Travel money
Hi Suzanne,
We're delighted to hear that our colleague was very helpful when you collected your travel money. We appreciate your continued loyalty and positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Antwort von Sainsbury's Travel money
Hi,
We're so pleased to hear you experienced excellent service from our colleagues. Thank you for your kind words and positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Antwort von Sainsbury's Travel money
Hi Andrea,
We're delighted to hear you experienced very quick service and found our team helpful. We appreciate your positive feedback and hope to assist you again in the future.
Thank you,
Sainsbury's Travel money Customer team
Excellent service…
This was the first time ever using a travel bureau and the lady that assisted me was very knowledgeable and helpful.
31. August 2026
Antwort von Sainsbury's Travel money
Hi Kerrie,
We're delighted to hear that this was a positive first experience using a travel bureau and that our colleague was very knowledgeable and helpful.
Thank you,
Sainsbury's Travel money Customer team
Antwort von Sainsbury's Travel money
Hi Elizabeth,
We're delighted to hear you found our services to be a great choice with excellent value, and that our team was very friendly. Thank you for your positive feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
Advisor was very knowledgeable and it…
Advisor was very knowledgeable and it was extremely easy to exchange my euros
24. August 2026
Antwort von Sainsbury's Travel money
Hi Barbara,
We're delighted to hear that our advisor was knowledgeable and that exchanging your euros was extremely easy. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Easy online ordering process
Easy online ordering process
Adequate information updates
Efficient in-store collection
31. August 2026
Antwort von Sainsbury's Travel money
Hi Rodney,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
It would have been 5 stars but you…
It would have been 5 stars but you stupid decision to chrage25p for n envelope to hold the currency. These used to be free.
31. August 2026
Antwort von Sainsbury's Travel money
Hi Richard,
Thank you for your feedback. We're pleased you were happy with the service overall, but we understand your frustration about the 25p wallet charge. The charge is part of a nationwide initiative to help reduce our paper usage. It covers the cost of the wallet, with 40% going to Just One Tree, a registered Community Interest Company.
We appreciate your comments and will make sure we communicate this more clearly to customers in future.
Thank you,
Sainsbury's Travel money Customer team
Easy
Easy, clear communication quick and easy service.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Sainsbury's Travel money
Hi,
We're delighted to hear that you experienced such easy, clear communication and quick service. Thank you for your positive feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
Antwort von Sainsbury's Travel money
Hi James,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
The money was at the chosen store
The money was at the chosen store. The gentleman in Sainsbury’s was totally thorough and professional. All hassle free
31. August 2026
Antwort von Sainsbury's Travel money
Hi Jeffrey,
We're delighted to hear that your money was ready at the chosen store and that our colleague was thorough and professional. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Good rate received
Good rate received, communication re when currency was ready for collection.
24. August 2026
Antwort von Sainsbury's Travel money
Hi Nicola,
We're delighted to hear that you received a good rate and that our communication regarding your currency collection was clear. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Easy to order and prompt pick up date.
30. August 2026
Antwort von Sainsbury's Travel money
Hi,
We're pleased you found the ordering process easy and the pick up prompt. We appreciate your positive feedback and hope to assist you again with your travel money needs.
Thank you,
Sainsbury's Travel money Customer team
Currency arrived earlier than stated by…
Currency arrived earlier than stated by Sainsbury's
2. September 2026
Antwort von Sainsbury's Travel money
Hi Kevin,
We are delighted to hear that your currency arrived earlier than you expected. Thank you for sharing your positive experience with us.
Thank you,
Sainsbury's Travel money Customer team
Euros ordered after 4 o’clock from…
Euros ordered after 4 o’clock from Harlow, collected within the hour. Excellent service thank you
29. August 2026
Antwort von Sainsbury's Travel money
Hi Jon,
We're delighted to hear that you were able to collect your euros so quickly after ordering them from Harlow. Thank you for your kind words about our excellent service.
Thank you,
Sainsbury's Travel money Customer team
Antwort von Sainsbury's Travel money
HI Peter,
We appreciate your feedback regarding the ease of collecting and our opening hours. We are always looking for ways to improve our services.
Thank you,
Sainsbury's Travel money Customer team
Efficient and helpful
31. August 2026
Antwort von Sainsbury's Travel money
Hi David,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
I ordered CNY currency online from…
I ordered CNY currency online from Sainsbury Travel Money and the process was simple with my nectar card. The exchange rate was good. At the same time, I received notes in different denomination that would make iteasy when paying in shops or individuals.
30. August 2026
Antwort von Sainsbury's Travel money
HI,
We're delighted to hear that you found the process of ordering CNY currency online simple and that your Nectar card helped you get a better exchange rate. We're also pleased that the different denominations will be easy to use.
Thank you,
Sainsbury's Travel money Customer team
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