rvcarefree.com Bewertungen 

helped convert old part number to new. quoted new part and explained options. gave order and shipped in timeframe quoted.

Customer service followed up after I placed my order online to ensure that I was getting the right part. I'm glad they did, because I had selected the wrong one.

Taylor was very helpful. Quality control could use some work. Awning had been sewn improperly, stitches removed and resewn leaving pinholes that leak.

Amazing customer service. Very fast response times. Solved my problem with broken part very quickly and accurately. Ordered the new part and it was on my doorstep in 3 days.

I was sent the wrong part for one side of the awning unit. the motor side is correct

help me get the part and made sure it was right

Half of order delivered. Other iem suddenly backordered after the fact. Slow email support. Confusing communications. No phone support. Now my install is delayed two weeks. Not even sure the installer will be available then.

I received my replacement part ahead of schedule, allowing me to install the part a day before a big trip. Part fit perfectly.

It's nice that your people no there products.
and can answer questions.

When I called the person was very patient and offered every bit of guidance for the replacement parts I needed

Thanks to Tayor

I sent an email looking for an item that I could find nowhere else about my awning. I received a quick response with more questions and guidance. My request was sent to the parts department and they found exactly what I was looking for. There was even a follow up afterhours letting me know the status of their research. The next day, I received an email with the two parts that I needed and specific instructions on how to order, along with installation PDF's. Taylor and the Parts Team were amazing. So many times, emails sent through a website go unnoticed. Carefree was on it from the start. I received my items within 4 days of ordering even though the site stated it could be "2-5 weeks". They were very responsive and overly helpful. Definitely recommend!

The awning motor cover arrived quickly and fit perfectly.

great follow up customer care and fast response on order and shipping

Prompt response by customer service with clear instructions and incredibly fast product fulfillment.

I ve ordere the wrong part. They took it back . They shown me the part I needed and sent it right away. Received it quick, Wonderful. Thanks

Ordering was easy, and tracking was available.

I haven't received my order yet. I haven't gotten any update or tracking number on my order

quick efficient parts supply for a 20 yr old slide awning Thanks