Purchased a toilet via B&Q, unfortunately after only 7mths of use the soft close feature on the toilet failed. After sending a message via B&Q, Royal Bathrooms contacted me and sent a replacement seat... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Purchased a toilet via B&Q, unfortunately after only 7mths of use the soft close feature on the toilet failed. After sending a message via B&Q, Royal Bathrooms contacted me and sent a replacement seat... Mehr ansehen
Unternehmen hat geantwortet
Very impressive company, prices are great, products are good too with lots of choice. My transaction was smooth and easy, even after I measured wrong and had to return and purchase another one, it w... Mehr ansehen
Unternehmen hat geantwortet
I had an issue with a cabinet hinge that wouldn't adjust and two emails sorted it out. The reply emails arrived very quickly and within a couple of days I had my new hinge to fit. I was impressed with... Mehr ansehen
Unternehmen hat geantwortet
Pleased with unit I ordered ,it was delivered when stated . Great customer service . One of the handles was a different colour, contacted Royal Bathrooms and was sent a replacement set the next day... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
For over 30 years, we've been trusted by more than 200,000 customers to transform their bathrooms into stylish and comfortable spaces.
From designer heating to shower enclosures, vanity units and basins, to complete bathroom suites, Royal Bathrooms offer a wide range of premium quality, affordable bathroom products to fit every project.
The royal standard
We offer stress-free shopping and delivery across the UK, with suites arriving assembled and ready to fit. And our expert customer service team is on hand to support and help no matter what you need.
Vom Unternehmen geschrieben
61-64 Sapcote Trading Center, B64 5QX, Cradley Heath, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great communication, kept me up to date all the way through from the initial purchase through to delivery. Great price and fast delivery, I would definitely recommend Royal Bathrooms.

Antwort von Royal Bathrooms

Antwort von Royal Bathrooms
From start to delivery i was kept informed of status, driver alerted me to delivery time and was curtious

Antwort von Royal Bathrooms
Easy to find what I needed kept informed of delivery and was delivered on time.

Antwort von Royal Bathrooms
I had problems ordering on my phone due to a code? I went to your reviews and was disappointed to read one saying you do not deliver to Scotland! However a later review corrected that misinformation and I was able to order on my laptop. Delivery was so quick I am delighted I persevered. Mirror looks lovely although not yet fitted.

Antwort von Royal Bathrooms

Antwort von Royal Bathrooms

Antwort von Royal Bathrooms
Ordered a Verona 1000mm Gloss White Floor Standing Vanity Unit 3 Drawer & Dual Side Pull Out Storage with Ceramic Basin - Matt Black Knob,the order was delivered the next day which was amazing,really good tracking aswell.Unpacked the unit and feet/handles and out of four feet,3 were damaged,and 3 out of 5 handles,3 were damaged,replacement feet & handles were sent out next day,so out of the 3 x replacement feet sent out,again they were all damaged in exactly the same place,again another 3 x feet sent out,and on receiving these, I could tell that where they were damaged(same place again)and that they had been coloured in with black marker also while all this was going on,I had the plumber fit the unit and sink( was going to change over feet,after install)we went to fit the front feet,but the pre installed nylon threads for the feet screws were in the wrong place, so the feet didn't line up with the vanity unit front,I contacted the office again and they said,that the pre installed nylon holes were put in the wrong place during manufacture and to drill my own holes(how can I do that now the installed unit is in place) also the feet are non adjustable,so if your floor isn't perfectly level,you are in trouble,with all this trouble the office offered a refund of £90,which i accepted as we weren't getting anywhere with the damaged feet,so be aware when buying this unit,as mist likely the feet and handles will be damaged and the feet screws holes won't line up.

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Great communication regarding delivery details. Item arrived within time frame and in perfect order. Very happy with quality of item.

Antwort von Royal Bathrooms
Perfect wetroom screen with quick delivery. Instructions were terrible thankfully I've fitted one or two of these before but not ideal for diy. Great business well worth giving a try

Antwort von Royal Bathrooms
Great delivery service, arrived in the middle of the 2 hr window so very happy.
Delivery guy carried everything into the hall and was polite.
The actual shower enclosure could do with better instructions mainly with clear measurements for where uprights are fixed to the wall to ensure the curves meet the rails. Took a little bit of fiddling.
Now installed it looks the part and hopefully will last as long as the previous one.

Antwort von Royal Bathrooms

Antwort von Royal Bathrooms

Antwort von Royal Bathrooms
quality products and excellent delivery service.

Antwort von Royal Bathrooms
Products available online were excellent, website easy to use & ordering very straightforward. Delivery very quick. Communication regarding the delivery was excellent. Email & phone confirmation re delivery date & time and also a phone call from delivery driver confirming delivery time. Driver very friendly & helpful. Dropped goods inside my door for me. Delighted with toilet, vanity unit, sink & tap. Excellent quality. I would definitely recommend Royal Bathrooms.

Antwort von Royal Bathrooms
The shower cubicle stated 700mm x 700mm but it is actually 662mm plus an adjustment of 20mm to make 682mm. It did not fit my shower tray.

Antwort von Royal Bathrooms
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