RIGHT MOVING Bewertungen 

Nice company
Great service
Friendly people 😊

Worst moving company in the world
I had problems from the moment i contracted them. They first asked me to make a long video of each room and said this would be sufficient to make an offer. I took a film of each room and sent it to them. I asked many times if all is clear. they said absolutely as I sent very detailed videos of each room. It was a 4 bedroom house. They first never delivered the boxes and claimed they were delivered and later said they went to someone else. I had to buy boxes myself. Then they came for a 220 sqm house with a tiny truck and one person. it was an absolute joke. I had a fixed contract and even for packing. I did almost half of the packing with someone else that I commissioned and paid on top. They did not do what they were contracted for.

I had to pay almost 3 times the amount agreed as they had to send 2 more tracks and If I did not pay it directly online they would not finish my move. They did not even take all and said the second day that if I don't pay another truck they wont take it.I really had it with them and unfortunately had used them to storage all as I was moving from London to Milan but only needed all man months later. I will write another post on the delivery after paying another 4 weeks an astronomical storage sum for being stored not in London, but Dorset. My next post will be about how they destroyed most of my items and some are not even delivered so that I had to sue them now. Everything they were supposed to pack was either not packed or so poorly that all got destroyed. This company should be out of business.They have bumped my belongings into their storage for 4 months and when they delivered to a storage in Milan they did not arrive at 8 am as agreed but one truck at 10, another at 12 and the third at 4 pm . Many inter were missing and most important xurntiruea dn artworks and others were not wrapped. Everything they had to warp they did not do or did not package it correctly. they deterred my artwork. furniture and even piano. and I am missing several valuable items and took then now to court. They must have made the reviews here from fiends accounts as the experience was so extremely bad that there is nov way this happened the first time. At 9 pm the Romanian, Bulgarian driver wanted to leave as they said they were not paid to take anything into my storage. I had actually paid to even install at a new apartment in Milan. I ended up renting a furniture apartment so that is why I had to get all into storage. The Bulgarian driver said his boss called him and said he has to drop some furniture as a truck broke of another moving company and was paid 50 euro when he had to bring one truck and upload al. The guys wanted to leave at 9 pm and leave me with my furniture all outside. I had to call the Polish owner of right moving who is an extremely rude and unprofessional guy. Only after a lot of convincing did they stay. I had so much furniture broken and damaged and the Secretay said not worry as her boss would replace all by the insurance. They told me that the insurance would cover 1 million when I asked how much and if my artwork would be covered. Later he said that I did not have an insurance for artwork. This is fraud. I will attach if possible images to show how they even deterred my piano and many items that were not packed or in any wau protected. I am waiting now for the court case > the time it took me is insane and as I said there was not one thing that went smooth. It was a shocking experience. If I can upload I will to see how nothing was protected or packed and all destroyed.

Moving from an isolated farmhouse in Lancashire to a remote villa in Southern Spain poses access challenges at both ends. Luckily I hired Rightmoving from a whole host of firms that sent me quotes. Undaunted, the team sent by super efficient Gabi and ever so responsive Mario fulfilled their mission with good humour and careful driving. My goods were collected on time and delivered on time by polite and hardworking teams. Back at base, advice given by Gabi on customs formalities proved invaluable and helped ensure a smooth passage through Europe. Would definitely recommend Right Moving for long distance moves.

Amazing service, they work super fast and get everything done. I will highlight that the people that did the moving did everything for us and sorted out every issue that came up (mostly from my end). If Gabrielle Day is in charge of your moving, you are in great hands, she is simply awesome. Cleared all my doubts, got the moving arranged in a record time.

Right from the initial quote, Right Moving were very efficient and professional. I found their quote incredibly reasonable and despite my constant worries about the whole process, everyone involved in my moving were very reassuring. They collected my belongings on time, and delivered them to me in Ireland on time. Should I ever move again ,(which I won't!), I would not hesitate to use their services.

100% pro!!!! Fully recommended

absolutely lovely company!! so nice team

Very reliable, careful with goods and very experienced with post-Brexit customs regulations. Highly recommend

I used Right Moving, moving from Berlin to London and can say that the service provided was very easy and smooth (despite Brexit changes!).
I was really happy with the delivery men and the vast majority of my stuff arrived in perfect order. I few glasses didn't make it, but that's always to be expected!

We used the service for moving to and from Spain. Great service, you get quotation straight away, they are always available for any question and help you through all the process and paperwork for moving abroad. 100% trustful

I used Right Moving to assist me with my recent move from the UK to the Netherlands. I only found this company because someone in a facebook group recommended them. I couldn't be happier with this recommendation and I have no complaints about their service.
I was quite stressed about my international removal but the Right Moving team reassured me and communicated very well! The two guys that came to collect my stuff were on time, were very friendly and reassured me again. The delivery in the Netherlands the next day was also super easy. I sent them a text when I had checked in in my new rental apartment, and half an hour later they came to deliver. Everything went as planned, and they also knew perfectly what documents were needed for customs. This was all done for a price that couldn't be beaten by any other company in the UK. Five stars!

Oh Wow ! Mario and his staff are the politest and friendliest ever! So professional and went above and beyond to help me urgently today. Needed transportation of my elderly Mum’s belongings from storage to her new Nursing Home today and they stepped up and delivered it in under hour! Absolutely brilliant and will definitely ask Mario for his and his staff’s help again without hesitation. First class ! Many many thanks to them all! xx

Excellent communication

Quick delivery and good price

Happy customer at all

I used Right Moving to move my stuff from UK to Italy. The first part of the moving with the paperwork and admin stuff was good without issues.

During the preparation they promised:

1) Two days delivery
2) Two porters to load and download
3) GPS to check where the VAN was at any time

Unfortunately all the above was far from true.

1) The Van took 3 days to arrive but for us was fine, not a big deal

2) On the day of the pick up, showed up two porters (as promised) but on the same day we discovered that the driver/porter who loaded our stuff would have drove and reached Italy alone without the extra porter. Was not easy to communicate with him because he did not speak any English, so with the help of the other porter we understood that he wanted to reach Italy alone because he would have earned more money.
I raised my concerns with the English speaker porter because a) I paid for the service of two porters and b) arriving in Italy alone he had to be helped to download the sofa and other eavy stuff from the van.
So after my request the English porter called the office to double check and I was reassured that would have been two porters arriving in Italy.

Also in a later follow up call from their office I was reassured once again about the two porters and I was informed (and here we arrive to the point 3) that there was no GPS on the VAN but that however they would have phoned a couple of hours in advance before arriving, so the family member waiting for them could have took some time off from work in the specific arriving time.

On monday morning approximately at 8am showed up in Italy just one porter, of course without phone call two hours earlier, and that obviously needed to be helped by the family member to download the heavy stuff. By the way the family member had also to call at his work with quite short ntice to take half day off considering the situation.

Last but not least, the sofa arrived dirty on one side (even though was not damaged) and has been quite difficult to clean.

In conclusion, the paerwork was ok and the items arrived overall in good condition but of course I paid more money for actually a service I did not receive.

If needed, surely I will not use them again.

EDIT 12/04/22
From the Right Moving response I can see have been added other lies.
I could challenge all the points of your response but I will focus just in the most important part.

- You did NOT offer nor issued any refund, in your email after my review you just offered me money to remove the review. And this explains why you have the majority of them as "excellent".
As I said in responding to your email, a good company is a company that admits fully when they make mistakes and do not call their customers liars.

Anyway, I am not here to argue, I just shared my personal experience.

Have a good life!

We had a very tricky move to France as access was not the best. Mario and his team were so helpful with every part of our move, including Customs, which took away the majority of the stress involved. We did the move in one hit with three Luton vans all perfectly packed then unloaded by the team. I would thoroughly recommend Right Moving, from beginning to end, professional, courteous and the best price imaginable. Thankyou so much team, you were a prayer answered.

I would like to thank Mario and Martin for organising the whole move. It was smooth and it happened within the time frame that was promised. I would like to thank Tony and Artur for carrying my belongings in a safely manner and without damaging anything. I would also like to thank Mateus for driving it safely to Portugal. All elements showed professionalism and high standards of work. Highly recommend them.

We used Right Moving to move from the UK to France. The service from the entire Right Moving team was excellent. Mario and Martin took care of all the planning and customs declarations, and were responsive to all my enquiries, and on the day Tony and the driver were hardworking, friendly, polite and a pleasure to deal with. Would recommend without hesitation.

Mario and his team have been brilliant throughout. We moved from the UK to Spain and they helped with all the paperwork, packing and made the move seamless and stress-free. Can't recommend them highly enough. Tony and his great packing deserves a special mention. Everything arrived in perfect condition and the whole team went that extra mile. Thank you!

simple, on time, efficient , polite and a competitive rate.
You don't need anything else ! Highly recommended

Very good service. The drivers worked very hard and they put all their effort to put our stuff where we asked. Our double fridge was a real challenge. They put extra protection on the furniture. A monitor was scratched and it was not going to be cover by the insurance, but they refunded us the cost in 15 minutes. Happy customer.