Rent-a-Wreck Bewertungen 982

I had a great experience with not only the staff on the shuttle but in office. The car itself was small but worked out perfect for parking at the Cubs game for three of us. I would definitely rent again at this location and opt for a bigger car if there will be more people I am traveling with.

Great customer service. Easily accessible. Great prices.

I went to Puerto Rico for about a week and didn’t want the hassle of finding a ride or the varying taxi prices. I looked at all the well known companies but I wasn’t about to pay their prices lol. I decided to check out Rent-A-Wreck because their prices were low. Although the name sounded sus I went with them anyway and just like all the other companies their process was the same. They had great customer service. I wish I remember the gentleman’s name but I don’t… he had the best tip, in Puerto Rico they have a lot of bridges and you have to pay tow he offered to have it included when we got the car and that was helpful because we didn’t have to stress about it when we went exploring all over. If you’re looking for an inexpensive car this is the place. I felt bad for everyone staying at hotels getting charged an arm and a leg to go 5 minutes away or to go to the rainforests to walk around when you can do that for free and the only thing you’d pay is the park fee. Anyway, check them out for yourselves but it made things easy for us especially being able to go grocery shopping, dinner, and touring whenever we wanted. All the best ✅

People are great, helpful and friendly.

This company was trying to charge me another $600 for insurance and rental deposit. I already paid for insurance and they wouldn't listen. I never ended up getting the car that I already paid for and I ended up having to pay for transportation repeatedly on my trip. Overall this company cost me hundreds of dollars and caused lots of stress! If I could give no stars I would have but you have to give at least 1. I will never rent from this company again!

Great service. Friendly customer service. Clean car.

La oferta de renta es engañoza, te dan un valor y cuando estás en el sitio, te incrementan por las nubes la tarifa final, un engaño realmente.

I could not be happier with the service and hospitality I received from Rent-A-Wreck in Reno. They were the only company that had a 15 passenger van available during the dates I needed one. To make things more challenging for them, my flight arrived after their office was closed but Jerry accommodated my request to leave the rental at a safe location ready for me to pick up. All I had to do was take an Uber to it (small compromise I was okay with). The vehicle was clean and in great condition. All in all, I will definitely use this company again next year when I come to Reno.

The car was very nice as were the people. I would definitely do it again without hesitation for the price.

Fast pickup, economical, fast drop off at airport. Vehicle was clean and reliable.

Rented in Mexico with a big liability surprise. This has and continues to be a hidden fee in Mexico. I wasn’t the only renter in the office who was placed in a situation.
I had rented though Orbitz which had liability insurance along with the rental.
But was told it wasn’t enough and had to purchase the required Mexican liability insurance at the time of rental. New to me.
Both priceless car rental and Orbitz pointed the finger at each other. Both said they had no control over what happens and is advertised in another country.
That’s total BS. They have contracted with each other to sell and have sold these rental cars. They both know very well what the regulations are. If they don’t they should so they can tell their consumer what is required.
This is a huge revenue earner at $50 a day for the Mexican rental companies.
Shame on you for cheating your customers and leaving them stuck with no other alternative.

Easy to walk to from terminal, great service and car was wonderful. Highly recommend

Friendly customer service with no hidden fees

Pricing through Expedia reservation did not mention insurance required in Costa Rica. I bought the $11/day insurance from Expedia - which I hope to get refunded - that was not adequate. $1/day rental turned into $35/day plus a $500 hold on my credit card released upon returning the car.

In house customer service agent was great! Adding an extra day to my reservation was easy and painless. Thank you!

First car rental we had a Kia Rio that could barely drive straight. My girlfriend and I came to the surprise of little critters(cockroaches) crawling all over the dash and middle glove compartments. We spent over two hours spending our first night in Puerto Rico trying to get a car swap. Come to find out the couple in front of us also came for that same reason not once but twice during the day. Never in my life have I seen something like that ever. Something needs to be done.
Wasted the day before my birthday trying to get a new rental, while it also coming out to a way higher cost than it should've. The only positives were the workers being patient and understanding, but we still wasted a whole day of our trip. Wish we could’ve at the very least got part of the rental cost off.

Me fui muy fácil y seguro rentar con ellos excelente

The price had a catch that wasn't mentioned on the website, from a rate that I had around $60.00, I ended up paying more than $200.00

The owner was very friendly and flexible with my schedule. My only complaint is that he charged a $10 vacuum penalty upon my return for a few crumbs on the mat.