relay.delivery Bewertungen 

I wouldn't give any star t be honest

Parcel delivered to the wrong address
I tracked my parcel throughout the delivery process until I received notification that it had been delivered. However, the parcel was not delivered to my address.
The delivery photo provided as proof of delivery also clearly shows a property that is not my address. I have checked the photo carefully, and it is definitely not my property.
I am very disappointed with the service. A delivery should be made to the correct address, and the photographic proof should accurately show where the parcel was left. In this case, neither happened.
I hope Relay will investigate this matter and improve their delivery procedures to prevent this happening to other customers.

Worst company. This delivery company needs to disappear because how can a delivery take over a week only including working days like if your ordering from vinted don’t order using Relay

They NEVER attempt to ring the doorbell. I have had parcels stolen from my doorstep in the past, even though I was in!. I did manage to pull a driver up on the way they dont attempt contact, but very little English spoken or understood. She did ring the bell the next day, but with so many drivers they need better training- How hard can it be. Taking pics without ringing should not be considered delivered? Excellent info via whatsapp, but thats no good if you dont have your phone with you. 2 stars is for the whatsapp service.

Completely useless. Took them four days to even move the parcel from when the seller had sent it off to them. Avoid if you require postage within a suitable timeframe.

I sent a parcel to a buyer and the item turned up damaged with worn marks that weren’t there before.

Utter rubbish! Showing out for delivery fir 3 days and still not delivered.

I would give 0 stars if I could!
Sold something on Vinted and Relay was the delivery service chosen.
Parcel was never delivered to buyer because for some reason they couldn’t receive it at collection point and was supposedly returned to me . When I went to collect it wasn’t there , made multiple attempts to collect and the guy couldnt scan my code as it said it wasn’t in their inventory even though i kept getting several texts reminder to go and collect it before the deadline .
The Vinted buyer got the refund and now I am left with no item and no money 😭😭😭 I am really struggling to understand what actually went wrong . Vinted is dealing with it but it could take over a month for them to comeback to me .
Do not use Relay

relay delivery service , i have receive on email from Relay my parcel from shein will be deliver today between 10:20 to 14:20 i was at home waiting ,after i received on email said the delivery was 11 mins away ,i was waiting for 8hours no relay didn't delivery, didn't show up after i receive and email to say no one was not at home and delivery abnormal ,this is not the first time this has happen ,they are scammer and i need my parcel, they didn't attended to my address ,
REF ,RELRM4Y6KWNH

Received a call from a delivery driver who barely spoke English trying to deliver a parcel to a business at 8.30pm. Tried explaining our business hours and asked for delivery tomorrow during working hours. He didn’t understand stand.

Needed to be no stars !
Photo received of parcel hanging out of letter box but either relay driver stole package or someone else as doorstep is on public path where people walk right past our front door . The parcel obviously wasn't pushed right through door as parcel wasn't there !!!

Think they have bitten off more than they can chew as new company!

I use these a lot for Vinted, as a buyer and seller and parcels are constantly delayed, not being picked up until days after they are dropped off. Need to get more drivers if you want to be a reliable company

They threw the parcel over a 6ft fence onto concrete its electrical. The said they where coming yesterday waited all day. The arrived today didn't ring or knock threw it over the fence. Don't use them and don't order from firms that do.

parcel dropped at side of buliding even though we have a reception desk at the front of the building which was open at the time of delivery. Left inside a back stores door near other units. not even in a safe place, only knew it was delivered because got a email from temu saying package delivered! Very poor service.

I wish there's an option for 0 star.
Relay delivery drivers are lazy. I live in 1st floor flat, the delivery driver rings the bell and I open the door waiting for him/her to come to the door, then they drop the parcel in the communal area and leaves.It happened to me 3 times now and my partner reported says the same.
Why are we paying for delivery if the delivery is not done properly?

If I could give 0 I would, what an absolute shambles of a company. I had a WhatsApp at 10pm saying my delivery was 3 stops and 11 minutes away, yet nothing turned up or got delivered, now nobody seems to know where the parcel is and is just marked as delayed.

Truly awful, delayed delivery for 3 weeks and still not to be found tried to contact them and never get a reply. I’m surprised that they are still allowed to be a buisiness. I would really really go elsewhere. BEWARE!

Appears that there is a courier worse than Evri.
Had a delivery and photos uploaded which wasnt even my street with a strange man shown taking all my parcels.
Really really bad.
I think the Government need to step in a shut this courier down along with Evri. I've had parcels delivered to wrong address before with this crappy company but luckily identified where. Not this time.

What a sh!t show of a company!

They haven’t been too but today I just don’t feel comfortable, a delivery driver has let themselves into back garden, the back gate was locked and walked all the way up to the back of my house to put a parcel in an outside storage box that’s right outside my back door. Which would have also been unlocked, feel very unsafe!