I have used this company for possibly 2 years, since I noticed it was recommended in Ethical Consumer magazine. I have found the store cupboard staples I have bought to be of excellent quality. I have... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
I love the choice of true quality foods I get at Real Foods, products that are near impossible to obtain anywhere else. Orders are fulfilled in good time, and the company communicates well with its cu... Mehr ansehen
Unternehmen hat geantwortet
My daughter bought me a jar of Arran Hot Beetroot Chutney when she was in Arran and I LOVE it. I couldn't find it anywhere locally so ordered 6 jars from Real Foods. Despached quickly, very well packe... Mehr ansehen
Unternehmen hat geantwortet
I don't have a good health food store near me so I always order from Real Foods. Their own brand nuts, seeds, flours etc. are great quality and reasonably priced, and they've a good range of organic p... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.
Kontaktinformationen
37 Broughton Street, EH1 3JU, Edinburgh
- 0131 556 1772
- webshop@realfoods.co.uk
- realfoods.co.uk
4.5
Hervorragend
4839 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great range of foods snd reliably good…
Great range of foods and reliably good service
12. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
Thank you for your wonderful review!
We're so pleased to hear you enjoy our wide range of food and that you've consistently experienced great service.
We really appreciate your support and look forward to welcoming you back again soon!
First class customer service 10/10
First class customer service 10/10
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
Thank you so much for your fantastic review!
We're delighted to hear you had a first-class experience with our customer service. Your kind words and 10/10 rating mean a great deal to our team.
We really appreciate your support and look forward to serving you again soon!
Great shop
Great shop, fantastic products and quick delivery. We have been buying from Real Foods for a few years and have never had any issues.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
Thank you so much for your wonderful review!
We're delighted to hear you've been shopping with Real Foods for several years and that you've consistently had a great experience with our products and delivery.
Your continued support means a great deal to us, and we look forward to serving you for many more years to come.
Thanks again for taking the time to share your feedback!
They're the best
They're the best. Have been with them for years and often recommend them to friends and clients. Fresh produce, reasonably priced, good stock, friendly and prompt service. Thank you.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
Thank you so much for your wonderful review and for your continued support over the years.
It means a lot to us that you not only choose to shop with us but also recommend us to your friends and clients.
We're delighted to hear you enjoy our fresh produce, fair prices, and friendly service.
We truly appreciate your kind words and look forward to serving you for many more years to come!
Support independent retailers, not big corporations!
Great service, very competitive prices, and fast delivery. What's not to like? Highly recommend.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
Thank you so much for your fantastic review and for supporting independent retailers—it really does make a difference.
We're thrilled to hear you were happy with our service, competitive prices, and fast delivery.
Your recommendation means a great deal to our team, and we look forward to serving you again soon!
Reliable company
The website is extensive with products you don’t see elsewhere as well as familiar items. The communication is good not repetitive or overwhelming & delivery is prompt. The regular bulk items I buy are exceptional value.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
Thank you so much for your wonderful review!
We're delighted to hear you've enjoyed both our unique product range and the great value of our regular bulk items. It's also fantastic to know our communication strikes the right balance and that your orders arrive promptly.
We really appreciate your support and look forward to serving you again soon!
bigger discounts
I like the fact that I get bigger discounts per kg the more I buy. Also the service was quick, with delivery just a couple of date
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
Thank you for your fantastic review!
We're delighted to hear you enjoyed our bulk discount pricing and found great value in buying more. It's also wonderful to know your order arrived quickly.
We really appreciate your support and look forward to serving you again soon!
Real Foods
Excellent range of goods quick delivery well packaged
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
Thank you very much for your kind feedback — we’re delighted to hear you’re happy with our range, delivery, and packaging, and we really appreciate your support.
Good produce
Good produce, delivered on time and fair prices for the quality of the food. Only criticism is packaging is weak; one bag of flour burst at the bottom of the box. The box was very heavy and the deliverer had problems getting it over the doorstep. We had to push it over the laminate floor into the kitchen to unwrap as my husband and I could not carry it. Could the goods be packed in two smaller boxes?
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
Thank you very much for your lovely feedback — we really appreciate it and will happily pass your helpful comments on to our packing team for consideration.
Order ref 472819
Order ref 472819
I purchase 2 x 1 kg of Le Paludier brand , these guys send me Le Natursel brand and tried to convince me both are same. In fact the answer I got was ridiculous " "I have received confirmation from our buying department that these are the same products.
I believe that Le Natursel is a distributor of the Le Paludier brand.
Where they are the same product, they are in different packaging’s because we purchase from wholesale, rather than directly from Le Paludier."
Its like saying M&S and Tesco tea are the same because both buy from the same tea estate. Just horrible company with zero customer services . Did not even admit their mistake . I do not recommend buying from these retailer.
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
Thank you for your review, we really appreciate your honest feedback.
We wanted to acknowledge that upon further investigation we have concluded that, whilst closely related, these are two separate products.
In light of this, these have now been correctly listed on our website. Thank you for bringing this to our attention.
Excellent service
Fast delivery, and good and personal communication from the company.
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
Thank you for your kind feedback! We're glad you had a great experience 😊.
Excellent food
Excellent food , only good thoughts ! Wonderful company I buy regularly from.
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
Thank you for your kind review!
We are delighted to hear that you are happy with our service.
We look forward to continuing the good work.
Good quality produce particularly the…
Good quality produce particularly the Brazil nuts. However the bags had split in transit, or may not have been sealed properly, and the prunes and brazils had got mixed up with everything else.
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
We really appreciate you leaving a review!
Delighted to hear that you are happy with the quality of our produce. This is something that we continue to prioritise everyday.
We do sincerely apologise that your item had split open during transit. Please know that we will look into this immediately, to see what we do to minimise this.
From all of us at Real Foods, we thank you for supporting small independent businesses like ours.
Hate to write this
Hate to write this, as have been a long-time customer of Real Foods’ first wee shop in Morrison Street, but the packet of bay leaves recently sent to us was not at all up to standard. They had very little aroma, and many were brown as this looked like very old stock. The contrast between this packet and the previous one I bought online from someone else is like chalk and cheese. I don’t think the very slow delivery was your fault, but the lack of quality in a basic simple herb makes me cautious about trusting you again with serious items, and I would be glad of your reassurance on this point.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
Thank you for your honest review. We appreciate you feedback greatly and hope to continue our long standing relationship.
I am really sorry to hear that this has been your experience. We take quality issues very seriously, as we take pride in our range and quality of products.
This has already been raised with our team, to ensure that we can rectify this immediately.
All The food i ordered was correctly…
All The food i ordered was correctly selected and carefully packed.
I needed vengan good for my family what are arriving next week.
I received my order in record time
Delivered well by parcel force.
Thank you
Food like unsulphured apricots are not available anywhere else.
Thank you
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
Thank you for leaving a review!
We are delighted to hear that everything went smoothly.
Was happy to pay a little more because…
Was happy to pay a little more because we like the laundry liquid scent. Unfortunately we were sent the wrong scent to what we ordered and could have paid less for this scent elsewhere.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
We're very sorry that you received the wrong scent. We understand how disappointing this is, especially when you specifically chose and paid extra for a particular product. Thank you for your feedback, and please accept our apologies for the mistake.
Great quality food
Great quality food, promptly dispatched with the free delivery for quantity and no surcharges.
Packaging not appropriate for a heavy object however, and fell apart somewhere in transit but with goods inside intact.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
Thank you for your honest review!
We are delighted to hear that you are happy with the quality and delivery.
I am sorry to hear about the dispatch and we will work on this, with our couriers and packers.
Good quality products at fair prices
I have ordered from Real Foods a number of times without any problems.
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
Thank you for your review, we appreciate it!
Good varied productScotland provides range
Good varied product range
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
Thank you for your review, glad to hear that you like our range.
Real Food is excellent
Real Food is excellent! Ive been ordering for years and a few things went wrong, but it was not their fault. That was ordering apple compot in glass jars -they broke. ...... not their fault. But that isnt the point, the point in this review , is to express the outstanding excellent quality and uniquiness like artichokes and wild garlic, of their fresh vegatables, salads they add flowers to their hand selected salads , it is truly the best fresh produce and all organic, available in the UK I reckon. I cant get organic apricots or onions at tesco but I can at Real Food! I live in NW Wales and they deliver here by DPD free- Thank you real food team, you are Stars! With Grattitude and deep appreciation- Catherine
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Real Foods
Thank you for your lovely review!
We are delighted that we could make things work for you.
The whole team look forward to continuing to provide you with fresh organic produce.
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