printerbasics.com Bewertungen 2'043

TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I bought non HP printer refills from Printerbasics for my HP printer. Dispatch was very quick and instructions were good. Unfortunately, the printer would not recognise the refills. I therefore got i... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered black/colour cartridges, unfortunately one then both became faulty with in no time.Contacted printerbasics via eBay messages,all sorted by Simon H.Replacement items arrived very quickly,all... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Things go wrong ! That’s when you find out how good your suppliers really are. Evri screwed up a delivery yet again but printerbasics were excellent and sent a replacement cartridge by return mail and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service and an equally great product, backed by a 24 month guarantee. Never had any issues with these guys. Recently, one coloured cartridge failed to print the red ink, no question simple... Mehr ansehen

Unternehmen hat geantwortet

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4.9

Hervorragend

TrustScore 5 von 5

2043 Bewertungen

5 Sterne
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1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

good service

having delt with printer basics in the past and ordering ink from them ,had a little problem with a misfunctioning cartridge ,got in touch and spoke with Simon h ,who delt with the problem quickly and efficiently.
wouldn't hesitate to buy from them again.

24. Mai 2023
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Antwort von printerbasics.com

Dear Terry,

Thank you for taking the time to leave a review for Simon, I will pass on your comments to him.

Kind Regards
Louise

Bewertet mit 5 von 5 Sternen

Good value and customer service

Really good service from Printer Basics. I appreciate good value recycled cartridges which suit my needs for basic printing without the high cost. Simon H sorted out a problem swiftly and kindly. Thanks again.

16. Mai 2023
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Antwort von printerbasics.com

Good Morning,

Thank you for taking the time to leave us a review, we do pride ourselves on our customer services. I will ensure your feedback and thanks are passed to Simon.

Many thanks

Printer Basics

Bewertet mit 5 von 5 Sternen

Simon H and Louise arranged an…

Simon H and Louise arranged an immediate replacement for two ink cartridges which were causing me problems.
The after sales service from this company is second to none.
Thank you so much.

2. Mai 2023
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Antwort von printerbasics.com

Good Morning,

Thank you for taking the time to leave us a review, we do pride ourselves on our customer services. I will ensure your feedback is passed back to Simon and Louise.

Many thanks

Printer Basics

Bewertet mit 5 von 5 Sternen

Great product quality and fast service…

Great product quality and fast service thank you

13. April 2023
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Antwort von printerbasics.com

Good Morning,

Thank you for taking the time to leave us a review, we do pride ourselves on our customer services. I will ensure your feedback is passed back to the team.

Many thanks

Printer Basics

Bewertet mit 5 von 5 Sternen

Thank you Melanie and Dan H for the…

Thank you Melanie and Dan H for the fast and efficient service with ink cartridges i had a problem with the black and and after following advice given still didn't work and send me a replacement one

9. März 2023
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Antwort von printerbasics.com

Good morning,
Thank you for taking the time to leave your feedback. Your kind words are very much appreciated and I will ensure that these are passed to Melanie and Dan H.

Should you require any further assistance please don't hesitate to contact us.

Kindest regards,
Simon

Bewertet mit 4 von 5 Sternen

very helpful !

The ink cartridge I was sent could not be accepted by my printer, but the company where Great, they gave me lots of advice and activities to try but alas it didn’t work. I git a full refund very pleased with the outcome. Thank you

19. Juli 2021
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Antwort von printerbasics.com

Dear Debra,

Thank you for taking the time to leave your feedback. Your kind words are very much appreciated.

Should you require any further assistance please don't hesitate to contact us.

Kindest regards,

Becky

Bewertet mit 5 von 5 Sternen

No problems with this firm

No problems with this firm, easy to order and very quick delivery

13. Juli 2021
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Antwort von printerbasics.com

Good morning Ian
Thank you for your review.
I will pass your words onto the team.
Kind Regards
Marianne

Bewertet mit 1 von 5 Sternen

too hit and miss if you get a good cartridge

I find that although they are cheap, and customer service is helpful, its very hit and miss what quality of cartridge i get. I tend to buy in advance so as to have a supply, and then find that when i open them, the cartridges arent working or run out of ink very quickly ( i hardly print at all) but its too long ago i ordered the cartridge to complain. The last two black and white ones i bought have printed blanks after about 20 pages. I wont be buying from them again.

28. Mai 2021
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Antwort von printerbasics.com

Dear Debbie,

Thank you for your feedback.

We do have a Customer Service team who can assist you with any issues you have had. If you can provide us with an order number or contact us at customerservices@printerbasics.com.

We cover you under our guarantee so we can look at how we can assist you with your order.

Kind regards,

Lizzie

Bewertet mit 5 von 5 Sternen

Excellent professional company

Excellent professional company, go their extra mile for their customers!

6. Mai 2021
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Antwort von printerbasics.com

Dear Adrian,

Thank you for taking the time to write your review, we're very proud of our service levels so it's lovely to hear your appreciation.

If we can help with anything further please do let us know.

Kind regard,
George

Bewertet mit 5 von 5 Sternen

Just had a problem with my printer…

Just had a problem with my printer cartridges and after a communication with printer basics (Tom) they offer replacement set of cartridges.
Very happy with outcome and highly recommend the company.

24. Januar 2021
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Antwort von printerbasics.com

Good Afternoon,

Thank you for your review,

I will ensure I pass on your comments to Tom.

Please do not hesitate to contact us again should you require any further assistance.
Kind Regards
Louise
Printer Basics

Bewertet mit 5 von 5 Sternen

Great people to deal with

Great people to deal with.
A special shout out for Lizzie and Casey who were both so helpful when I had a problem with an printer cartridge
Highly recommended

12. Dezember 2020
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Antwort von printerbasics.com

Dear John,

Thank you for your review.

I am happy to hear we have resolved a problem you have had.
I will pass you comments on to both Casey and Lizzie.

Should you require any further assistance, do let us know.

Kindest regards,

Melanie

Bewertet mit 5 von 5 Sternen

Printer Basics are a top seller

Printer Basics are a top seller. After I ordered cartridges for my Canon Pixma MX 350 printer, it failed and was not economically repairable so I am looking for a newer printer and it will need different cartridges (either ink or possibly laser). The company immediately offered a full refund and sent a free postage label. I can highly recommend this company and particularly Casey for their excellent prices, fast delivery, and outstanding service.

12. Dezember 2020
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Antwort von printerbasics.com

Good afternoon,

Thank you for your lovely comments and I will pass these on to Casey, I know they will mean a lot to her.

If you do require further assistance then please feel free in contacting us, either by email: customerservice@cartridgepeople.com or alternatively our number is: 0203 001 0234.

Kind regards,

Leeanne

Bewertet mit 5 von 5 Sternen

Service guaranteed…

I have been a customer for a number of years and will continue to purchase all my printer inks from them. I can confirm that they do honour the 100% Guarantee and dealing with them is easy and quick. Highly recommended.

30. November 2020
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Antwort von printerbasics.com

Good morning Alan
Thank you for taking the time to leave your review.
It's great to hear that you are happy with our service and will continue your custom with us.
Kind Regards
Marianne

Bewertet mit 5 von 5 Sternen

First purchase with many more to come...

This was my first purchase from printerbasics.com, and it most certainly will not be my last!!
The friendly service, the prompt assistance and the quality of the product are exceptional, and special thanks go to Lizzie for her patience and concern!!
'100% satisfaction guaranteed' is printerbasics.com mission statement, and I have every confidence in this claim. A pleasure to do business with, and I look forward to making my next purchase!!

28. November 2020
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Antwort von printerbasics.com

Dear Maria,

Thank you for your kind words and taking the time to write such a lovely review.

I will pass your comments on to Lizzie as these will be massively appreciated.

If you do need anything further please do not hesitate to contact us.

Kind regards,

Sarah

Bewertet mit 5 von 5 Sternen

Order was delivered before the expected…

Order was delivered before the expected date.
I had to contact them several times mainly through Lizzie. She was extremely helpful, patient and tolerant sending detailed instructions to help solve the problem. Two other helpful members of staff were also involved at the end, in the resolution of the matter.
The world would be a much better place with more people like this.

28. November 2020
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Antwort von printerbasics.com

Dear Edward,

Thank you for taking the time to write such a lovely review.

I will ensure to pass your comments on to Lizzie as they will be greatly appreciated.

If you do need anything further please do not hesitate to contact us.

Kind regards,

Sarah

Bewertet mit 4 von 5 Sternen

First time experience means I'll use them again.

Really good delivery time, communication, and customer service. Lizzie was very good at help and advice regarding an issue and responded positively to ensure a good experience for me in my first dealings with this company.

22. November 2020
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Antwort von printerbasics.com

Dear Garry,

Thank you for your feedback.

I will pass your kind words on to Lizzie.

If you require any further assistance in the future, do not hesitate to contact us.

Kindest regards,

Melanie

Bewertet mit 5 von 5 Sternen

Exceptional Service

I have been using Printerbasics for several years and have always received prompt deliveries and exceptional service realted to problem cartridges. Recently, I cotacted them because a cartridge had stopped printing even though the ink level was shown as 2/3 full. Printerbasics replaced this cartridge even though I had received it in December 2019. They really do have a 100% satisfaction guarantee.

1. November 2020
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Antwort von printerbasics.com

Dear Alan,
Thank you so much for taking the time to write your review, we're very pleased to hear that we have exceeded your expcatations.

If I can be of any further assistance please don't hesitate to contact me.

Kind regards,
George

Bewertet mit 5 von 5 Sternen

When I was having issues with my…

When I was having issues with my purchase they were extremely helpful and helped me rectify my issue without any problem, great customer service.

24. Oktober 2020
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Antwort von printerbasics.com

Thank you for taking the time to leave such a positive review.

I will pass it onto the team.

Kind Regards,

Sarah

Bewertet mit 5 von 5 Sternen

An absolute pleasure dealing with…

An absolute pleasure dealing with printerbasics.com, been so helpful from start to finish. I would certainly recommend to family and friends. Fantastic.

19. Oktober 2020
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Antwort von printerbasics.com

Dear Andrew,

Thank you for your lovely feedback.
I will pass this on to the Customer Service Team.
Should you require any further assistance, do not hesitate to contact us.

Kindest regards,

Lizzie

Bewertet mit 5 von 5 Sternen

The customer service I have received has been second to none!

The customer service I have received has been second to none! I had trouble installing ink with my printer and was given step by step advice to solve the problem- it worked a treat and I am thrilled. In this day and age it's hard to find companies that prioritise keeping the customer happy. Together with quality products at a good price I couldn't ask for more. Absolutely delighted!

17. Oktober 2020
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Antwort von printerbasics.com

Dear Shelia,

Thank you for your lovely feedback.
I will pass this on to the Customer Service Team.
Should you require any further assistance, do not hesitate to contact us.

Kindest regards,

Melanie

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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