Playtex Bewertungen 58

I should have read the reviews. Knickers are 3 sizes less than the Size Guide. The website needs updating, it is not user friendly for returns. Took over a week to arrive.

I bought 2 bras. Both exactly alike. One fit like it should have. The other, same size, exactly like the other was so tight I couldn't even breath!! What gives??

Ordered from Playtex. Courier have lost the parcel but told Playtex they delivered it. Even though I now have email from courier saying it wasn’t delivered and it is deemed lost still no refund from Playtex because they’re sticking to the original communication that it’s been delivered. Any excuse not to refund. DONT USE THIS COMPANY

I ordered 2 bras as I believe planted are a very reputable company. Then I read the reviews which made my heart sink. Thankfully I have received my order and very happy with both quality and fit. Such a shame so many people have had bad experiences with them

Had real issues receiving the order but it did turn up 3 weeks after ordering. Customer service did respond. Item seems good.
If you're prepared to wait 3 weeks maybe ok, but perhaps they need to be clear on the website that 3-5 days is not realistic. It felt like a gamble, not sure I want to risk it again.

Do not buy from this website , products never arrived and no sign of refund

1 expérience je commande 2 soutiens gorge à ma taille habituelle et chez playtex trop petit (sa fait des années que je fait la même taille ) du coup je recommande plus gros car promo et renvoie de suite la 1er commande (retour gratuit 🤣sois disant ) la en attente 2 eme commande et remboursement 1 er commande toujours pas remboursé à ce jour et sur le détail du remboursement il me déduise 4, 90 de frais de port pour retour (pas ma faute si leurs soutiens gorge taille trop petit )
Du coup pour une commande à 49,50 ils vont me rembourser 44,60
Un conseil allez en boutique pour essayer car cette marque taille vraiment trop petit et ne paye pas le retour (font croire mais les déduise du remboursement)
Je ne recommande pas ce site ! Si je peux vous redirez résultat 2eme commande
Pour l heure suis vraiment mais vraiment très déçu de ma er commande playtex

I only wear Playtex underwear & have done for years, however, this last order is awful, I understand that my briefs come from France but I could have swam the Channel collected them myself & swam back home again (& I'm a very weak swimmer). Still waiting over 2 weeks for my order, items arrive from China quicker. 5* for the briefs, 1* for delivery service.

Ordered two bras from a UK website and paid extra for fast courier (two day) delivery. Then find this company seems to operate out of France, which is a bit further away than expected. They turn up two days late and in the wrong size. What a palaver. Supposed to be a reputable company so didn't check reviews here first.
Don't use this company

J’ai passé une commande de 3 articles. J’ai reçu 2 articles et le troisième n’avait absolument rien à voir avec ce que j’ai commandé.
J’ai fait une réclamation. Je n’ai reçu ni excuses pour leur erreur ni proposition d’échange pour me faire parvenir le bon article. J’ai reçu l’information pour effectuer le retour. J’ai retourné l’article en question. Et depuis, plus rien!! Et mon paiement de 37 € jamais remboursé!!!
Je qualifie cette désastreuse expérience d’arnaque!!
Faites attention, en traitant avec cette entreprise, vous vous exposez à du vol!!

PS: Ils procèdent à un sondage pour l’évaluation de la satisfaction de leur clientèle. Lorsque j’ai sélectionné la plus mauvaise option, leur système m’a bloquée. Donc si vous vous fiez à leur auto-évaluation, dites vous bien qu’elle ne représente que leur proportion de clientèle (qui par je ne sais quel miracle) à été satisfaite du service reçu.

I just want to warn everybody about the way the once-respected Playtex now operate. They send emails containing good offers, so you order, they confirm payment received, claim the order has been dispatched but any tracking information is non-existent, other than confirming your items have been sent from one address in France to another one. No mention of the customer's address. Tracking from the codes is impossible. Help online is conducted by AI robots who say they can help but cannot. No trace of my order in their records, apparently, despite all the email confirmations I had received. They suggest they refer you to their supervisor/manager within 48 hours, who turns out to be another BOT. There are NO HUMANS working for customer services. Five weeks on and I have still not received the items I purchased for £66.78. Due to mobility problems and my 80 years on this earth I really needed those front-fastening bras but Playtex have no regard for age or infirmities, they are just out to SCAM customers and are brazen about doing so. My advice, therefore, is : DO NOT, ON ANY ACCOUNT, BUY ANYTHING FROM THIS COMPANY. This is NOT the reliable Playtex of old, it is a monster waiting to take your money but send nothing in return. AVOID.....PLEASE!

Wish I could give no stars. Unbelievable, how this company get away with taking money, not sending shipments and ignore any requests for money back. I rather fear I am going to have to go through my credit card company for a refund as I have tried to contact company many times but you just get an automated response which leads to nothing. They run a very good scam of getting funds into their account with no hope of you getting the goods you have paid for. I really can’t understand how a company like Playtex operate like this, I thought they were a highly regarded company but it seems not.

Sadly I had no idea of their bad practice until I had parted with my money, found them to be elusive to contact and read relies on Trustpilot. Who knew what was once regarded as a brillant company are in fact scammers, please be warned.

I ordered a bra and panties this morning
But couldn’t pay for them.
Where did my order go,

Firstly, I have had several prior orders from Playtex on behalf of my wife who likes the fit and quality. Delivery was never the fastest, but we always received the goods. Alas, these are the only positives, the rest is damning indeed!

On 14 Jan I ordered bras for my wife totalling £93 and the order was never delivered. 50 days later I was refunded by Pay Pal and not by Playtex. What a terrible saga!

1. Sourcing. It seems that these goods are not manufactured in the UK or the US, but God alone knows where.
2. Distribution, despatch and delivery. The order is immediately punted off to some Israeli "fulfilment" outfit called Global-e and again, Lord knows where they are based! They, in turn, send to Chronopost France ( a division of DPD) Who are meant to forward on to the recipient, which in our case never happened. Talk about going round in circles!
3. Communication. Absolutely nil! There is no one to talk to and emails are dealt with by robots and more often than not completely ignored. Worse still, it seems that Pay Pal had no success either. If this is AI then the future is bleak indeed! Other than useless tracking there was nothing else and dealing with this company is at best frustrating, at worst absolutely criminal, and it makes one wonder just what Playtex themselves actually do - other than collect the cash and sit back allowing all others involved to do the work.
4. Customer Service. Non existent. Do not ever hope for responses or assistance. These people give a whole new meaning to the phrase "Circular Economy"!

To sum up - ladies if you wish to end up going
topless (or indeed bottomless as the case may be) then by all means feel free to order from Playtex. If not then...

21 April 2025.
After 86 days of waiting, the ordered items arrived via DPD. We were absolutely astonished as having been refunded, we had not even thought about checking the tracking again. We then emailed Playtex UK and, after contact with three different people were told to keep the items. Since it was PayPal who refunded the payment, we then contacted them and likewise they said not to bother about the refund. The worst aspect of all of this, however, was the fact that no one appeared to have any idea why the items lay for so long prior to delivery. The only pass marks here are for PayPal who were excellent throughout. Playtex/Global-e need to learn about the value of communication.

I wrote this review on Amazon three times but Amazon lied that it is about product authenticity and keeps deleting my reviews. I removed product authenticity in my next 2 reviews.

I went to get measured. I am a 32 D. I bought 34 D playtex bras from Amazon.

The bras are overpriced. They are bigger than my size but they don't close. I have to close them before I put them on. I have to pull them down my head. They feel like carton. They go in my skin. They hurt my skin and leave red marks. I can't wear them and wasted my money.
The bras are overpriced.

Worst company ever placed an order have had no goods delivered there is no customer service they do not respond to you however they will take your money £90 to be exact

Do not order from this company ever

Will be getting my monies returned from the bank tomorrow shocking that they can operate a company like this and get away with it

I made a large enough order with this company to qualify for free shipping - but as I was going away I wanted express shipping. I contacted them immediately to ask if I could upgrade delivery and that I was happy to pay for it as I needed the items to take away with me. I was told that it was not possible to do this as orders are dealt with as soon as they are received and they can’t be changed, even though I wasn’t given an express option. That was last Thursday, today is Monday and the items haven’t even been shipped yet. So why couldn’t they help with my order? I have had a email reply from customer service telling me once again that they can’t help because I don’t have express delivery!

It also appears that there isn’t a telephone number to contact them on.

If I could have given them no stars I would have.

If I could give no stars I would. If only I’d consulted Trustpilot before ordering. My order has not been delivered. They made a mistake in the order number they sent me so I am stuck with a machine at Customer Service which can only ask for a correct number. Still waiting to hear from a supervisor. My request for a refund is also being ignored. Don’t use this site.

Le jour de mon anniversaire je rédige une commande de soutien gorge avec une promo de 10%. Au moment de payer je me rends comte que la livraison qui, sans code promo, permet la gratuité en point relais, s'avère payante avec mon achat avec promo de 10% !!! au total l'achat me coûte plus cher avec promo que sans. Résultat je ne commande pas. Je trouve le procédé malhonnête.
Annie

Not fit for purpose
I bought 2 playtex bras, hoping for decent quality as the company has been around a long time. Sadly disappointed. Both bras unhook themselves despite being the correct size, leading to embarrassing situations. As I contacted customer services after 30 days they will not accept them as a return despite consumer laws usually giving up to 6 months when items are faulty or not fit for purpose.
Won't be buying from them again