Petwithhome Bewertungen 

168
•
TrustScore 4 von 5

3.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Ordered a Donald Trump toy for a small dog. Arrived quickly and well packed, and true to description. Made of good, strong material and, while I expect it'll get shredded eventually, it's going t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Easy to purchase Beautiful selection of different breeds of dogs and colours. Arrived in under 2 weeks....very impressed with the tracker I could keep tabs on it's whereabouts. Arrived flat pack... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I honestly don’t understand these positive reviews. I ordered the dog feeder the beginning of December and when it eventually came it was broken in two places and I had also paid extra for a name t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My parcel was tracked and didn’t take long to arrive, hadn’t realised it was coming from China. Dog planter made very well, sturdy and painted nicely - it actually looks like my dog who sadly pass... Mehr ansehen

Unternehmensdetails

  1. Geschenkeladen

Vom Unternehmen geschrieben

We believe that pets are natural friends of human! Every member of our team is a pet lover! Our flowerpots are famous for their high quality and unique styles! We create every item with great love and care, and we are honored to share them with you! We have made a lot of efforts for animal flowerpots and are still increasing the number of styles! We strive to help you find your favorite animal flowerpots and make your shopping happy!


Kontaktinformationen

3.8

Gut

TrustScore 4 von 5

168 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.8

Alle Bewertungen

(168)

7 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Perfect gift

I recently purchased a garden planter for my neighbours birthday and she was absolutely thrilled. The quality is excellent and the customer service and delivery was first class. One very happy customer here. Thankyou.

15. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The product looks like our dog however…

The product looks like our dog however it’s extremely flimsy and not fit for to plant anything in. I am now going to put in bin as don’t see to get refunds. Will never them again.

1. April 2024
Bewertung ohne vorherige Einladung
Petwithhome-Logo

Antwort von Petwithhome

Dear Elizabeth Campbell,

We are very sorry that you are disappointed with our product and we are deeply sorry for your dissatisfaction and experience. We always strive to provide high quality products and excellent service, but obviously in your case we did not meet your expectations.

Your feedback is very important to us and we will ensure that this issue is communicated to the relevant team and a thorough review is conducted to improve our product quality and customer service.

Your refund request will be processed immediately. We deeply regret the inconvenience this has caused you.

If you have any additional questions about our products or services or require further assistance, please feel free to contact us. We are here to support you and work hard to restore your trust and support.

Bewertet mit 1 von 5 Sternen

My order arrived damaged

My order arrived damaged. It doesn’t fit together and I would be worried trying to force it. I paid extra for a name tag that comes separate with double sided sticky pads to apply it. The black was all scratched and one eye brow wasn’t attached at all.
I have emailed and asked for a refund. You keep telling me you’re sending me a replacement but it’s not what I asked for.
I live in Scotland and this would blow away within a day. I have been advised by your team to stick it together with glue or use it inside.
I’ve now asked 3 times for a refund and next step will be the bank.
Ps double sided sticky pads outside in the uk is not going to work.

11. April 2024
Bewertung ohne vorherige Einladung
Petwithhome-Logo

Antwort von Petwithhome

Dear Customer,

We are very sorry for the quality issues with the goods you received and understand your dissatisfaction and concerns about this. We deeply regret that your order did not meet your expected standards, which is inconsistent with our commitment to customer service and product quality.

We fully understand your expectation that the product will be in good condition and your request for a refund. We will provide you with a solution that satisfies you. At the same time, we will also conduct a comprehensive review of our product quality control processes to avoid similar problems from happening again.

In response to the problem you mentioned that the British double-sided adhesive pads are not applicable, we will upgrade our products.

If you need any further assistance or have additional questions, please feel free to contact us. We are here to support you and ensure your satisfaction.

Bewertet mit 3 von 5 Sternen

Improved customer service

After being disappointed initially and giving an honest review the company got in touch and gave me a £5 refund and sent a new planter.

1. März 2024
Bewertung ohne vorherige Einladung
Petwithhome-Logo

Antwort von Petwithhome

Dear SHARON ALDRIDGE,

On behalf of the entire team, I sincerely apologize for your unpleasant experience. The situation you described far exceeded our expectations and we deeply regret that you did not receive a satisfactory product.

We will immediately review our product packaging and shipping processes and take necessary measures to resolve the issues you mentioned to ensure better product quality and more reliable delivery services for future orders.

At the same time, we sincerely invite you to contact our customer service team so that we can further understand your specific situation and provide you with appropriate compensation measures to make up for your inconvenience and disappointment.

Thank you again for your feedback, we will take it seriously and hope to have the opportunity to regain your trust and provide quality service.

Bewertet mit 5 von 5 Sternen

Order with confidence.

Very pleased with my recent purchase, my first purchase was a spaniel planter and my second purchase a ginger cat planter.Will be sure to order again in the near future, they make excellent gifts too.

6. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Product was not as expected and I have…

Product was not as expected and I have been unable to obtain a return address for refund. Their policy states no quibble refund and no shipping costs. I was offered a £5.00 reduction and then an £8.00 reduction. Final offer was for a replacement product of my choice if I covered shipping costs. Despite numerous emails I have been unable to obtain a refund.

9. März 2024
Bewertung ohne vorherige Einladung
Petwithhome-Logo

Antwort von Petwithhome

Dear Customer,

We are very sorry that you experienced problems with our company and thank you for sharing your feedback with us about your experience. We sincerely understand your disappointment when your order does not meet your expectations and the difficulty you encounter in seeking refunds and returns.

I will immediately forward your question to our customer service team to ensure they get back to you as soon as possible. We are deeply sorry that you did not receive a satisfactory answer in your previous email, and we will make every effort to ensure that your problem is properly resolved and provide you with a satisfactory solution.

Thank you again for your feedback and patience, we are deeply sorry for the inconvenience and hope to win back your trust and support.

Bewertet mit 5 von 5 Sternen

recommend

Great ,order 1 for myself when it came ordered my friennd one for her birthday, made great perfect,
Quick delivery

8. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Cockapoo Planter

Took a little longer to be delivered than expected but delighted with our planter, pack well & easy to assemble.
Our friends & family all commented on how cute it was.
Will be ordering some for Christmas presents.

20. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible Customer Service

Terrible Customer Service. I ordered my planter as saw the 'no-quibble' returns policy. I was not happy with it, just wasn't what I expected. Can I return it without hassle.....can I heck. They want me to pay £15 to return it, when the post office tell me it will be £4.95 maximum.
I would not recommend this company to anyone, and suggest they take a long hard look at what they promise, and what they actually offer !

12. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Gift for dog lover and gardener

Wanted a gift for a friend who loves her dog and garden. Thought it would be a super gift and it was. I had the dog tag name made as well, which was the icing on the cake for her. It arrived, well packaged, and with in the delivery time given.

22. Februar 2024
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

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