Not received my order, tried to get in contact via email and social media over the past week, no response! Order was placed and I was charged, had no refund or update on the progress of my order whi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Nothing has gone wrong just not received one yet and the other one is out of stock -Awaiting delivery. EDIT!!.received today half of my order. It's lovely . Very very well packed...in fact I would s... Mehr ansehen
I ordered an artichoke candle holder and it was really well made, well glazed and bigger than expected. The earrings I ordered did not match the photo exactly but were nice enough to keep. The yorkie... Mehr ansehen
Was pleasantly surprised when the parcel arrived on time, with visible tracking and extremely well packed. The bookends we ordered were very stylish, weighty and good quality. They looked far better... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Our company was founded by a group of people bored of seeing retailers all selling the same old things. We constantly seek new, unique, exciting products to add to our collection, from up-and-coming designers to established brands. This means that our inventory is continuously evolving, and our customers can expect to discover something new each time they visit. We curate our products with a focus on quality, sustainability, and ethical sourcing. The items we choose to let into our lives should reflect our values and contribute to a better world. We work hard to ensure that all our products meet these standards. In addition to our carefully selected merchandise, our boutique offers a personalized and welcoming shopping experience. Our staff are knowledgeable and passionate about our products. They are always happy to advise or help customers find what they are looking for.
Kontaktinformationen
Vereinigtes Königreich
- hello@fableandmirth.com
- fableandmirth.com
3.6
Akzeptabel
44 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
For the price a bit flimsy and not what…
For the price a bit flimsy and not what I would have purchased
16. September 2026
good product, slow shipping
Good product, but the seller was extremely slow to ship it. The order was actually dispatched 10 days after I placed it, and only after I sent a reminder.
2. Juni 2026
Delightfully different
Bought for a friend’s birthday - they look amazing, thanks. She’ll receive th tomorrow and I’m certain she’ll love them.
1. Februar 2026
Not received my order and no communication
Not received my order, tried to get in contact via email and social media over the past week, no response!
Order was placed and I was charged, had no refund or update on the progress of my order which was placed over 3 weeks ago.
23. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Fableandmirth
I'm truly sorry for the frustration caused—we completely understand how disappointing this experience has been.
Your order was unfortunately affected during a recent website hosting migration, and it didn’t come through properly to our new system. As a result, we missed it until you flagged the issue. By the time we became aware, the item had already sold out, and we offered a full refund right away.
We know that’s not good enough—especially when you tried to reach out multiple times—and we’re genuinely sorry for the lack of communication and delay. This isn’t the level of service we aim to provide, and we’re taking steps to make sure it doesn’t happen again.
Thank you for your patience, and again, I’m really sorry we let you down this time.
Beautiful peacock mirror
Beautiful peacock mirror, good quality. packaged very well to ensure no damage in transit. Thank you
18. März 2025
Pleasantly surprised with the quality of the order
Was pleasantly surprised when the parcel arrived on time, with visible tracking and extremely well packed. The bookends we ordered were very stylish, weighty and good quality. They looked far better than the photographs in the catalogue. Will definitely keep
fableandmirth in mind in the future
22. Januar 2025
Excellent quality
Excellent quality, great communication.
Prompt delivery.
I Would recommend this seller.
10. Januar 2025
Item sent totally wrong
Item sent totally wrong have tried the past 36hrs and two emails and still no reply.
24. Oktober 2024
Antwort von Fableandmirth
We sincerely apologise for sending you the wrong item. We understand how frustrating this can be, and we regret that our response time wasn't as prompt as you expected.
As soon as we learned of the error, we sent you a free return label and dispatched the correct item. We are committed to ensuring you receive the item you ordered quickly.
We appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to contact us directly.
Great customer service
Great customer service from Iain. Good communication via email and my problem sorted very fast
The product arrived today. Well packaged as it was fragile.
It’s a Christmas present for my daughter and she will love it
2. Oktober 2024
Not received yet so really can't score. Edit. Received half of order now.
Nothing has gone wrong just not received one yet and the other one is out of stock -Awaiting delivery.
EDIT!!.received today half of my order. It's lovely . Very very well packed...in fact I would say 27 sheets of quite thick tissue paper (THE COST!!) wrapped around a small box which was in an overly large box was a bit extreme. I understand the need for protecting but a bit OTT. Of course we can reuse the tissue paper so it won't go into recycling or landfill.
22. September 2024
Great company to work with.
Great company to work with. One item of my order arrived damaged but was immediately replaced with no hassle. Great customer service.
24. Juni 2024
I have made two purchases from Faber…
I have made two purchases from Faber and Mirth. The first was delivered promptly and was well received. Unfortunately, I didn't add a house number on my second order and I needed it to go abroad. I phoned the company and they ensured my purchase arrived on time! My mistake but they were very helpful and rectified it. The purchase is now with the recipient in Spain! Great service, super products, many thanks!
3. Juni 2024
3 miniature vases
I love my set of 3 miniature vases, which were as described and delivered quickly and safely.
29. April 2024
Excellent communication
Excellent communication.
Package arrived promptly; well packed to ensure safe delivery.
18. April 2024
I ordered an artichoke candle holder…
I ordered an artichoke candle holder and it was really well made, well glazed and bigger than expected. The earrings I ordered did not match the photo exactly but were nice enough to keep. The yorkie dog hair clip was exactly as expected. A good experience overall.
10. April 2024
Candlestick came in good time with no…
Candlestick came in good time with no hitches. I love it. It is quirky and yet functional. Thank you Fable snd mirth.
11. März 2024
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