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Das sagen Bewerter
Both my dogs (a mini schnauzer/jack russell cross and a schitzu/jack russell cross) are on vet prescription diets: expensive tastes. I spent 12 months+ googling for best prices and value but now i don... Mehr ansehen
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I don’t often do reviews. But I made a mistake recently with my order and not only were the team so great with my slight ‘panic’, they stopped the order , wrote me an excellent list of my options... Mehr ansehen
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I have found pet direct to be very reliable, quick shipping and amazing deals. They always have what I need for my pet and it only takes a couple of days sometimes the next day to be delivered. Thank-... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, exclusive discounts, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!
Kontaktinformationen
40 Jomac Place, 1026, Auckland, Neuseeland
- 0800 200 240
- support@petdirect.co.nz
- petdirect.co.nz
5.0
Hervorragend
1962 Bewertungen
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Das haben sich andere Leute angesehen
Navigating the website was super easy
Navigating the website was super easy, the pricing was good, the delivery time was Amazing and the product was excellent.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora customer,
What wonderful feedback, thank you so much! We're thrilled that you found our website intuitive, loved our competitive pricing, and that your delivery arrived speedily with a fantastic product. Your kind words mean the world to us and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Great fast delivery and Golden Paws…
Great fast delivery and Golden Paws pricing
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Kim,
Thank you so much for the fantastic review! We're thrilled to hear that you've enjoyed our speedy delivery and appreciate our Golden Paws pricing options. We're looking forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Quality and Prompt Service
Quality products from food to accessories and competitive pricing. Easy to order with prompt delivery.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Mandy,
What wonderful feedback to receive! We're so thrilled you're happy with our fantastic range of products and speedy delivery. Your kind words truly make our day, and we can't wait to see you again soon!
Ngā Mihi
The Petdirect Team 🐾
Next day delivery and great range…
Next day delivery and great range products and great value for money
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Grant,
Thank you so much for the wonderful review! We're thrilled you're pleased with our speedy next day delivery, impressive product range, and fantastic value. We genuinely appreciate customers like you choosing Petdirect for your pet's needs, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Great prices and product range
Great prices and product range, auto delivery is great value, and very, very fast delivery-next day to rural-exceptional
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Pauline,
Thank you so much for the wonderful review! We're thrilled you're loving our incredible product range and competitive prices, and we're especially stoked that our Autodeliver subscription is working brilliantly for you. Getting next-day delivery to rural areas is something we're genuinely proud of, and your kind words mean the world to us. 🐾
Ngā Mihi
The Petdirect Team
Happy with my first Petdirect senior petfood order
I appreciated that Petdirect offered discounts for senior pets and I was able to find most of the products I used to source from another provider. I also greatly appreciated that the tinned food I ordered was packed correctly, was not damaged and arrived very quickly. That being said, this was my first order with Petdirect and it will be interesting to see whether the packaging remains up to standard.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora HS 🐾
Thank you so much for the wonderful feedback on your first Petdirect order! We're thrilled you found our senior pet range and competitive discounts helpful, and we're delighted your tinned food arrived in pristine condition. We're committed to maintaining our high packaging standards with every order, so we can't wait to see you again soon. Your furry friend is in good paws with us! 🐱🐶
Ngā Mihi
The Petdirect Team
Fast delivery and have the products i…
Fast delivery and have the products i want. Saves me going to town . Service is great.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Daphne,
Thank you so much for the wonderful review! We're thrilled to hear that our speedy delivery and fantastic range are seeing you save time and effort. Your kind words truly mean the world to us, and we can't wait to continue providing you with the excellent service you deserve. 🐾
Ngā Mihi
The Petdirect Team
Excellent fast service
Excellent fast service. Usually on the door step the next morning.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Lisa,
Thank you so much for the wonderful review! We're thrilled to hear that you're enjoying our speedy delivery service and that your orders are arriving promptly at your door. Your kind feedback means the world to us, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Never any problems with orders
Never any problems with orders. Prompt delivery. Superb staff to deal with.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Robert,
Kia ora for the wonderful ⭐⭐⭐⭐⭐ review! We're absolutely thrilled to hear that your ordering experience has been consistently excellent and that our team has made seeing you such a pleasure. Your kind words mean the world to us, and we look forward to continuing to provide the same prompt and reliable service for all your pet's needs! 🐾
Ngā Mihi
The Petdirect Team
Great and prompt service
Great and prompt service. Easy payments and quality products.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Moss
What wonderful feedback, mahalo for taking the time to share your kind words! We're thrilled that you've had such a positive experience with our fast service, seamless payments, and premium products. We can't wait to see you again soon!
Ngā Mihi
The Petdirect Team 🐾
Great service
Great service. Easy site. Prompt delivery. Cheaper than buying it from pet shop
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Pam,
Thank you so much for the wonderful review! We're thrilled to hear you found our site easy to navigate, and we're delighted that our speedy delivery and fantastic prices have made seeing you such a pleasure. We really appreciate your kind words and look forward to helping you with your pet's needs again soon! 🐾
Ngā Mihi
The Petdirect Team
Easy to follow website
Easy to follow website. Great price and free shipping even though we are rural delivery.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Janine
Thank you so much for the wonderful review! We're thrilled that you found our website easy to navigate and that you're happy with our competitive pricing and free shipping to your rural area. We really appreciate seeing you as a valued customer and look forward to helping you with all your pet needs again soon! 🐾
Ngā Mihi
The Petdirect Team
Good prices and fast delivery
Found the products I wanted for a good price and it was delivered the next day. It was a very easy and fast purchase.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Micki & Craig,
Kia ora for the wonderful ⭐⭐⭐⭐⭐ review! We're thrilled you found what you needed at a fantastic price and that our speedy delivery got your order to you so quickly. Easy shopping and rapid service is exactly what we're all about when seeing you and your furry friends. Aroha mai nui atu for choosing Petdirect, and we look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Fantastic
So pleased to have found Pet Direct for our dog and cat food. Up until now, we have got their food from their vet but this is way more convenient getting it from Pet Direct. My most recent order was on my doorstep the day after I ordered it!!
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Joanna!
What an amazing review, thank you so much for taking the time to share your feedback with us! We're thrilled you've discovered Petdirect and that we're making feeding your furry whānau so convenient. Our next-day delivery is something we're really proud of, and we can't wait to keep seeing you and your pups and kitties! 🐕 🐈 🐾
Ngā Mihi
The Petdirect Team
I was running low on pet food,
I was running low on pet food,I phoned the 0800 number all sorted and was delivered the next day. absolutely stunning service I cannot fault.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Glenda,
Thank you so much for the wonderful feedback! We're thrilled that our helpful team could get you sorted quickly and that your pet food arrived the next day. Your kind words mean the world to us, and we're delighted we could help keep your furry friend well-fed! 🐾
Ngā Mihi
The Petdirect Team
They kept in touch and fast delivery
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Philomina!
Thank you so much for the wonderful review! We're delighted to hear that our speedy delivery and thoughtful communication made your experience smooth and enjoyable. We absolutely loved seeing you recently and look forward to supporting your pet's needs again soon! 🐾
Ngā Mihi
The Petdirect Team
Such a good range of products
Such a good range of products, fast shipping and I absolutely love the auto deliver feature it’s one less thing to remember in my busy schedule!
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Courtney,
What a wonderful review, thank you so much! We're thrilled you're loving our diverse product selection and speedy delivery. We're especially delighted that Autodeliver is making life easier for you by taking one thing off your busy schedule - that's exactly what we're here for! 🐾
Ngā Mihi
The Petdirect Team
Pet direct is great
Pet direct is great. Always have what we want and need. Service is so quick, and pricing is amazing. My go to for sure
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora J Sanders,
Kia ora for the wonderful ⭐⭐⭐⭐⭐ review! We're thrilled you're loving our fast service, fantastic pricing, and reliable stock. It's fantastic seeing you choose Petdirect as your go-to for your pet needs, and we can't wait to keep looking after you and your furry mates! 🐾
Ngā Mihi
The Petdirect Team
I got an online purchase for pet roll…
I got an online purchase for pet roll and easy also delivery was quick as I ordered on a thurs and we live rural got it Monday.. chuncky pet roll was fresh and undamaged when I got it..brillant well be using them again
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Naomi
Thanks so much for the wonderful review! 🐾 We're thrilled that your chunky pet roll arrived fresh and in perfect condition, and we're chuffed that our speedy delivery worked so well for your rural location. Your furry friend is lucky to have such a caring owner, and we can't wait to see you again soon!
Ngā Mihi
The Petdirect Team 🐶🐱
These guys rock
I really appreciate these guys. Postage is fast , good products and general excellent to deal with.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Anita!
Thanks so much for the wonderful review. We're thrilled to hear you're loving our fast postage, quality products, and customer service. Your kind feedback means the world to us, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
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