My dogs & cats benefit from this site and I find it easy to use as I am a pensioner and get to use afterpay, which helps me pay my account off in 4 separate payments. Everybody benefits. Please use... Mehr ansehen
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Das sagen Bewerter
Both my dogs (a mini schnauzer/jack russell cross and a schitzu/jack russell cross) are on vet prescription diets: expensive tastes. I spent 12 months+ googling for best prices and value but now i don... Mehr ansehen
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I don’t often do reviews. But I made a mistake recently with my order and not only were the team so great with my slight ‘panic’, they stopped the order , wrote me an excellent list of my options... Mehr ansehen
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I have found pet direct to be very reliable, quick shipping and amazing deals. They always have what I need for my pet and it only takes a couple of days sometimes the next day to be delivered. Thank-... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, exclusive discounts, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!
Kontaktinformationen
40 Jomac Place, 1026, Auckland, Neuseeland
- 0800 200 240
- support@petdirect.co.nz
- petdirect.co.nz
5.0
Hervorragend
1963 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
These guys rock
I really appreciate these guys. Postage is fast , good products and general excellent to deal with.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Anita!
Thanks so much for the wonderful review. We're thrilled to hear you're loving our fast postage, quality products, and customer service. Your kind feedback means the world to us, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
top customer service
top customer service, if there is a slight problem it sorted immediately communication is tops.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Stu,
We're so grateful for this wonderful feedback! We're thrilled that our dedicated team could resolve any concerns quickly and keep you in the loop every step of the way. Your kind words truly make our day, and we can't wait to see you again soon. 🐾
Ngā Mihi
The Petdirect Team
Good prices on products and fast…
Good prices on products and fast delivery times.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Jenny
Thank you so much for the wonderful review! We're thrilled you're happy with our competitive prices and speedy delivery times. We really appreciate you taking the time to share your feedback with us, and we look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
I always shop with petdirect
I always shop with petdirect. I have a dog and a cat and I can always find things I want from them. Price are good. Delivery is fast too. Highly recommend to pet owners
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Tracy,
Thank you so much for the wonderful review! We're thrilled to hear you're a loyal Petdirect customer and that we're seeing you with everything your furry family needs. Your kind words about our competitive pricing and speedy delivery really mean the world to us, and we're delighted we can keep both your dog and cat happy! 🐕🐈
Ngā Mihi
The Petdirect Team
Pet direct is friendly
Pet direct is friendly, wide range of products, fast delivery and I truly like they are personalising our pets. It is not only cute but also keeps track of what we buy for each of them.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Mieke,
What a wonderful review, thank you so much! We're thrilled you're enjoying our wide range of products and speedy delivery. We absolutely love getting to know your furry family members and keeping those personalised pet profiles up to date - it truly helps us see you better and recommend the perfect products for each of them. 🐾
Ngā Mihi The Petdirect Team
Fantastic range of products
Fantastic range of products.
Super quick delivery. Website very easy to use.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Jody
Thank you so much for the wonderful feedback! We're thrilled you're enjoying our extensive product range and impressed by our speedy delivery. Your kind words about our website really mean a lot to us, and we're delighted that finding what you need is such a breeze. We can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Petdirect were great
Petdirect were great, I made an order applied my coupon(thank you) and within days received my order, such fast and sufficient service, thank you
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Karen,
Kia ora for the wonderful ⭐⭐⭐⭐⭐ review! We're thrilled to hear your order arrived so quickly and that our efficient service impressed you. Your kind words mean the world to us, and we're grateful you took the time to share your feedback. We look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Quality product
Quality product, excellent service and rapid delivery.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Jane,
Thank you so much for the wonderful feedback! We're thrilled to hear you're happy with the quality of your purchase, our helpful customer service, and speedy delivery. We look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
My cat loves the product
My cat loves the product, ordering is quick and easy, as is delivery
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora kiffinnz
What a wonderful review, thank you so much! We're thrilled your cat is enjoying the product and that you're finding ordering and delivery with Petdirect so seamless. Your kind words mean the world to us! 🐱
Ngā Mihi
The Petdirect Team
Paws for thought
It's so easy to navigate the online platform and to order, quality pet-foods are on offer, there are lots of choices, and delivery is prompt and problem-free. My fur-baby says, "Thank you!"
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Thank you so much for the wonderful review, Kit! We're thrilled to hear that you had such a smooth experience with our platform and that your fur-baby is enjoying our quality pet foods. Your kind words about our easy navigation and prompt delivery mean the world to us. Thank you for choosing us!
Good price for the cat food and was…
Good price for the cat food and was sent quickly. I also liked the discount for my older cat.
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Thank you so much for taking the time to leave us a 5-star review, Jenny! We're delighted to hear that you were pleased with both the price and our quick delivery. It's wonderful that you appreciated our senior cat discount too – we believe every cat deserves quality nutrition at a fair price, whatever their age.
Such helpful staff and a great product…
Such helpful staff and a great product range. Petperks is a great programme. I buy in advance of need and sometimes have to return food if a vet wants to try a different one. Being able to return food without paying shipping charges (as part of the programme) really helps.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you've had such a positive experience with our team and product range.
Great price for good quality dry dog…
Great price for good quality dry dog food. My Pomeranian seems to be enjoying it. Quick delivery
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Thank you so much for taking the time to leave a review, Joanne! We're thrilled to hear that your Pomeranian is enjoying their food and that you're happy with both the quality and price. Quick delivery is something we're really proud of, so it's wonderful to know that worked well for you too. We hope to see you and your pup again soon. Thanks for choosing us!
Cat harness:Exceeded expectations !
Really pleased with the quality and fast delivery of a cat harness that I ordered. It offered my elderly cat the support she needed in a new environment and she adapted to it within hours. Has great reflective strips on it and much better value than another leading website for exactly the same product ! Brilliant
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Thank you so much, Nicola! We're delighted to hear that your elderly cat has taken to the harness so well and that it's providing her with the support she needs in her new environment. It's wonderful that she adapted to it so quickly. Your feedback means a lot to us, and we hope your cat continues to enjoy her adventures safely. Thank you for choosing us!
Always a great experience
Always a great experience. Super fast delivery and great value.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Kara,
Thank you so much for this wonderful review! We're thrilled to hear that you've consistently had such a fantastic experience with us, and we really appreciate you taking the time to share your kind feedback. Fast delivery and fantastic value are what we strive for every single day, so it's brilliant to know we're hitting the mark for you. We look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Great prices easy to order
Great prices easy to order
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Carl
Thank you so much for your wonderful feedback! We're thrilled to hear you found our prices competitive and the ordering process seamless. Your kind words truly make our day, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Very quick response to orders and…
Very quick response to orders and quick delivery and on time. If the product is out of stock they prompt you well in advance so that you can find alternatives. Very clear communication line.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Naomi,
What wonderful feedback, and thank you so much for taking the time to share your thoughtful review with us! 🐾 We're thrilled you've experienced our speedy order processing and reliable delivery service, and we really appreciate you highlighting our proactive communication when items are out of stock. Your kind words mean the world to our team, and we look forward to seeing you again soon!
Ngā Mihi
The Petdirect Team 🐱🐶
Love Pet Direct
I always get exactly what I need and if there is a stock issue I get a call to offer me other solutions. Big range of products, food, toys etc
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Debbie,
Thank you so much for the wonderful review! We're thrilled you love shopping with us and that our team's proactive approach to stock issues has made a real difference in your experience. We're proud of our extensive range and look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Petdirect, highly recommended.
Petdirect are very efficient, quick delivery, great customer service, and good pricing. Highly recommended.
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Art Deco,
Thank you so much for the wonderful feedback! We're thrilled to hear that you've had such a fantastic experience with us. Your kind words about our speedy delivery, reliable customer service, and competitive pricing truly mean the world to our team. We can't wait to keep seeing you and your furry mate! 🐾
Ngā Mihi
The Petdirect Team
When in doubt check Pet Direct out
When I can't find what I need close I can normally find it at Pet Direct
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Sharlene,
Thank you so much for the wonderful review! We're thrilled we could help you find exactly what you needed. We love being your reliable go-to for all your pet care essentials, and we're here to keep seeing you with the best range and service. 🐾
Ngā Mihi
The Petdirect Team
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