PayRedeem Bewertungen 171

TrustScore 2 von 5

2.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Mam wrażenie, że w pomocy pracują góra dwie osoby. Weryfikacja konta bankowego trwa dłużej niż 24 godziny, mimo, że doradca pocieszał, że zazwyczaj trwa to kilka minut od złożenia takiej prośby. Pie... Mehr ansehen

Bewertet mit 5 von 5 Sternen

wypłaty dość szybko, nie ma się o co przyczepić, może w kwestii poruszania się po panelu na początku ale później można się przyzwyczaić, wypłaty są bez zarzutu i kontakt też doskonały :) nie miałam ża... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

TERRIBLE, TERRIBLE!! Go with another company. Dont do business w this company. Save the HEADACHES AND AGGRAVATION.. AND EXCUSES. IVE been trying to purchase an Ecard but keep getting declined. My bank... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Mam problem z wypłatą środków pieniężnych od was z platformy podaje numer kąta bankowego i robię wszystko zgodnie jak chcecie nie rozumiem dlaczego moją weryfikacja kąta bankowego jest odrzucona nie p... Mehr ansehen

Unternehmensdetails

  1. Zahlungsservice
  2. Alternative Finanzdienstleistungen
  3. Kartenverarbeitungsdienst
  4. Mobiler Geldautomat
  5. Geldtransferdienst
  6. Finanzdienstleistungsinstitut

Über PayRedeem

Vom Unternehmen geschrieben

PayRedeem logo

PayRedeem eCards are an innovative payment method that provide industry-leading privacy and security.

Try our eCards today to:

Shop online safely

Make instant payments by pasting your eCard ID when checking out at your favorite site.

Subscribe worry-free

Keep up with your subscriptions and get notified before bills are due.

Withdraw your funds

Use PayRedeem eCards to pay out balances directly to your bank account or cryptocurrency wallet.

Get 24/7 support

We have a dedicated customer support team, available day and night through online chat, phone and email.

Start right away

To get started you only need to provide a few personal details. Once your account is activated, you’re ready to go.

Need help?

Check out our help page to see how to:


Kontaktinformationen

2.0

Mangelhaft

TrustScore 2 von 5

171 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Wypłaty nie są w czasie rzeczywistym… Szkoda

Wypłaty nie są w czasie rzeczywistym tylko z opóźnieniem, ponadto 2 razy zadawałam pytanie na czacie o to samo i nie uzyskałam odpowiedzi, chyba Pani nie rozumiała po Polsku i była zmęczona pracą i olała mnie.

26. September 2023
PayRedeem-Logo

Antwort von PayRedeem

Hello Paulina,

Przepraszamy że poczuła się Pani zignorowana przez nasz dział obsługi klienta. Jeżeli nie uzyskała jeszcze Pani odpowiedzi na tamto pytanie, to prosimy o ponowny kontakt. Czasem nasz dział obsługi klienta ma bardzo dużo zapytań i mogło zdarzyć się coś pominą. Wypłat w czasie rzeczywistym na razie nie ma, ale staramy się dodać taką opcję w niedalekiej przyszłości w PL.

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 5 von 5 Sternen

Dobra komunikacja

Dobra komunikacja, szybka realizacja płatności.

25. September 2023
PayRedeem-Logo

Antwort von PayRedeem

Hello Klaudia,

Dziękujemy za wystawienie pozytywnej opinii - to dla nas ważne.

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 1 von 5 Sternen

Do not use Payredeem.com

Do not use Payredeem.com. They have been experiencing Delays for months and you will not get your withdrawal in a timely manner. Don't listen to the apologies my People. Even if they respond to this comment don't believe it! Don't say you was not warned.

12. September 2023
Bewertung ohne vorherige Einladung
PayRedeem-Logo

Antwort von PayRedeem

Hello Ace,

Thanks for taking the time to voice your frustrations here on Trustpilot. While it's true we are experiencing delays, we are trying to address the issues and are slowly able to reduce cashout time. Again, we apologize for the inconvenience, and we appreciate your patience and understanding as we work to resolve these issues.

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 1 von 5 Sternen

I wish I could write a review of less…

I wish I could write a review of less than 1 star. This company is nothing but a fraud. You are able to deposit, with no issue. I requested a payout almost a month ago. When I emailed their customer support to follow-up, it took days for someone to respond. They responded with a generic statement about delays and it is being worked on. I waited another week and emailed again. This time I was told that SWIFT transfers has been temporarily disabled. How did they not inform their customers about this? I DO not advise anyone ro use them. Quite a few merchants have removed them as a method of deposit or withdrawal from their platforms. Do not use this company.

11. September 2023
Bewertung ohne vorherige Einladung
PayRedeem-Logo

Antwort von PayRedeem

Hello Sher,

We're truly sorry to hear about your recent experience, and we apologize for any inconvenience you've faced. We understand your frustration with the delay in your payout request and the lack of communication regarding the temporary suspension of SWIFT transfers.

Your feedback is important to us, and we're actively addressing these issues to improve our services.

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 1 von 5 Sternen

i done cash out since day 25 july

i done cash out since day 25 july. Its almost 2 month already . why this website still not tranfer.
I chat to ask many times already . But got same answer . I need to use money really .

What the kind of problem this site have that
cannot do international transfer ?

9. September 2023
Bewertung ohne vorherige Einladung
PayRedeem-Logo

Antwort von PayRedeem

Hello Netnapa,

Sorry your funds are stuck while we wait for international transfers to resume. If possible we recommend opening an account to receive local PLN transfers. Please get in touch with customer support for an alternate solution.

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 1 von 5 Sternen

THIS COMPANY IS HORRIBLE

It took me 2 months to receive my withdrawal, not to add the days it took to set up the account again. I was forced to use the service by Hugosway because I initially deposited funds into Hugosway via VLoad (which is now Pay Redeem) 4 years ago. I discontinued using VLoad because the fees were much higher than Cashapp and the process was a pain in the a**

So now I had a good amount of funds in my Hugosway and I wanted to test out withdrawing some earnings, Once I go to withdraw some of the funds, I get instructed by the rep that I can only withdraw into the original account (NOW PAY REDEEM), which I no longer used. Not only that, I couldn't withdraw into my Cashapp or Coinbase until until, the original amount I had funded the VLoad with, was FULLY withdrawn.
(SOUNDS FISHY AND STUPID)!!!!

This was my correspondence to Pay Redeem after finally getting my requested withdrawal after 2 months and then having some other company tax me for ANOTHER fee:

"I'm lost! So, after 2 months you guys finally sent me my little $130, only to have another company (Global Primex) take another $20 from me!

Hands down, your company is horrible with their service and I pray I never have to use it again. Why did this company take $20 from me? I've never had this issue with Cashapp or Coinbase."

WARNING: DON'T DO BUSINESS WITH THIS BROKE A** COMPANY, THEY DO NOT HAVE THE SH** TOGETHER!

17. Juli 2023
Bewertung ohne vorherige Einladung
PayRedeem-Logo

Antwort von PayRedeem

Hello Andre,

We sincerely apologize for any inconvenience caused by the delay in processing your transfer. We want to emphasize that all of our fees are transparently disclosed at the checkout when you initiate a withdrawal. We understand that sometimes these details may be overlooked, and we regret any confusion that may have arisen as a result.

Please understand that it is a standard industry practice for brokers to require consistency in the method and amount of funds for both deposits and withdrawals. Unfortunately, this aspect is beyond our control, but we assure you that we are committed to providing the best service possible within these constraints.

If you have any further questions or concerns, please do not hesitate to reach out to us.

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 1 von 5 Sternen

PayRedeem - no more 24-hr responses, are they still there?

PayRedeem wrote:
"Your funds are pending to be sent as soon as we clear a few issues."

What is preventing you from telling us what exactly those issues are?

PayRedeem wrote:
"Right now it's taking us 10 or more days to send funds to our users however this time is actively getting reduced."

10 or more days? How about it's taking you a month or more, sometimes two months and it's getting longer, not getting reduced. Isn't that a more truthful impression of the facts?

There are two possibilities: either you don't even know what is going on in your business, or else you are refusing to tell us facts that would help us know what to do or not to do.

Exactly what is your difficulty?
Are you under sanctions and have to route your ACH transfers all over everywhere?
You said your partners are somehow in the way? Then tell us who these partners are so we can avoid doing business with them as well.
You give us nothing but empty nonsense excuses like talking to a child. This you call running a business.
PayRedeem wrote:
"as soon as we clear a few issues"
Then what are those issues?
You appear to be in serious difficulties which are getting worse.
Tell the facts of your situation to the people like us whose money you are still holding on to. Then we can make informed decisions.
All you're doing now is building more and more ill will toward yourselves.

28. August 2023
Bewertung ohne vorherige Einladung
PayRedeem-Logo

Antwort von PayRedeem

Hello Btom,

We're still 100% here and working on sending out all the funds that are pending for withdrawal. Please note that our customer service has access to limited information and it's up to our financial department to clear the issues we are referring to. Currently, our cashout time frame is already getting better.

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 1 von 5 Sternen

I have been waiting for almost 3 months…

I have been waiting for almost 3 months for my cashout and they are giving me the same response of technical issues with international transfers. Can someone direct me to how i can get this investigated by third party I believe they are purposely holding the money due to financial problems.

25. August 2023
Bewertung ohne vorherige Einladung
PayRedeem-Logo

Antwort von PayRedeem

Hello,

Thanks for leaving us a review, although a negative one. Please note that we are working on improving our cashout time frame and that things are improving significantly. Please rest assured that your funds will be sent to you as soon as it's possible.

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 1 von 5 Sternen

Horrible Service

Horrible Service
I've requested a cashout of $500 since August 8th. As of today's date August 24th I'm yet to receive it. Everytime I contacted customer service I get the same response that my cashout is in a queue waiting to be approved and they are experiencing delay. I'm passed frustrated at this point. This is money that I was waiting on to Pay bills. This is unsatisfactory and I can't get a time frame when I'm going to receive my money

24. August 2023
Bewertung ohne vorherige Einladung
PayRedeem-Logo

Antwort von PayRedeem

Hello Sergiy,

Sorry that your frustration is boiling over. We are sending funds out on a regular basis, but currently have a substantially longer cashout period due to some limits imposed by our partners. Customer service is unable to provide any more information than you have received. Again, we apologise for the inconvenience.

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 3 von 5 Sternen

Fast deposits but slow withdrawals now?

I received a withdrawal last year in less than five days when they were called VLoad but now PayRedeem has taken more than ten days to process my July 27th cashout request and today is August 21th and haven't recieved my funds. Completely dissatisfied, I hope they can get back to normal later.

Update: I have finally received my cashout payment on August 30th. Keep up the good work! I will give 5 stars as soon as its back to normal.

26. Juli 2023
Bewertung ohne vorherige Einladung
PayRedeem-Logo

Antwort von PayRedeem

Hello,

We also hope to get back to our regular cash out schedule. Right now it's taking us 10 or more days to send funds to our users however this time is actively getting reduced. Sorry for the wait.


The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 1 von 5 Sternen

Horrible Service

I've requested a cashout of $600 since June 29th. As of today's date August 20th I'm yet to receive it. Everytime I contacted customer service I get the same response that my cashout is in a queue waiting to be approved and they are experiencing delay. I'm passed frustrated at this point. This is money that I was waiting on to Pay bills. This is unsatisfactory and I can't get a time frame when I'm going to receive my money

29. Juni 2023
Bewertung ohne vorherige Einladung
PayRedeem-Logo

Antwort von PayRedeem

Hello Amouye,

Sorry for the frustration caused by delays in our cashouts. We are catching up with a high volume of requests and will process your payment as soon as it's possible. Please get in touch with our customer service for details, as your payment is coming up.

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 3 von 5 Sternen

Today is a good day

Today, I finally received a payout I requested on June 30. Very slowly but surely I received it.

18. August 2023
Bewertung ohne vorherige Einladung
PayRedeem-Logo

Antwort von PayRedeem

Hello Isiah,

Great. Thank you for coming here to leave your review. We are happy to hear that you received your cashout after the elongated waiting period, and apologise for this delay.

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 1 von 5 Sternen

Waiting for cashout since 07/31/2023

Waiting for cashout since 07/31/2023, the PayRedeem affirms the following:

"Please note that due to the high demand for cashouts, we are facing a delay in processing the payments. We are trying to fix the delay issue and send your funds as quickly as possible."

After a quick research right here at Trustpilot, reading the previous reviews written by other PayRedeem clients, I noticed the cashout issue is pretty common, what makes me think is it a real issue or are we facing a spurious practice?

31. Juli 2023
Bewertung ohne vorherige Einladung
PayRedeem-Logo

Antwort von PayRedeem

Hello Rodrigo,

Rest assured we are delivering cashouts to our customers, just with a certain delay. We can only send funds up to a certain limit each week and have a backlog of cashouts which takes several weeks, but is getting shorter.

Hope you understand, nothing spurious, just a backlog that we are actively working on reducing.

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 5 von 5 Sternen

rewelecyjnie

wypłaty dość szybko, nie ma się o co przyczepić, może w kwestii poruszania się po panelu na początku ale później można się przyzwyczaić, wypłaty są bez zarzutu i kontakt też doskonały :) nie miałam żadnych problemów od początku także polecam :) wypłaty szybko więc to co najważniejsze się zgadza a to najważniejsze

14. August 2023
Bewertung ohne vorherige Einladung
PayRedeem-Logo

Antwort von PayRedeem

Hello Arjanah,

Dziękujemy za pozytywną opinię na temat naszej usługi! Cieszymy się, że wypłaty przebiegają sprawnie. Przyjmujemy też do wiadomości uwagę o interfejsie panelu.

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 5 von 5 Sternen

Zawsze rzetelnie na czas bardzo szybkie…

Zawsze rzetelnie na czas bardzo szybkie przelewy bardzo mili ludzie i niezmiernie pomocni uwielbiam i pozdrawiam

11. Mai 2023
PayRedeem-Logo

Antwort von PayRedeem

Dzień dobry,

Ekstra, dziękujemy za miłe słowa i za 5 gwiazdek. :)

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 5 von 5 Sternen

Good job

Good job, im very happy

31. Juli 2023
PayRedeem-Logo

Antwort von PayRedeem

Hi Anna,

Great, thanks for the positive review. We're glad everything is working out for you.

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 5 von 5 Sternen

Opcja wielu kont

Opcja wielu kont
-aplikacja
-krótki czas oczekiwania na pieniądze:)

10. August 2023
PayRedeem-Logo

Antwort von PayRedeem

Dzień dobry,

Dziękujemy za wystawienie nam super opinii!

Pozdrawiamy

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 5 von 5 Sternen

Szybko i sprawnie

Wszystko działa sprawnie, bardzo szybko i profesjonalnie

10. August 2023
PayRedeem-Logo

Antwort von PayRedeem

Witam,

Super, cieszymy się że wszystko działa szybko.

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 1 von 5 Sternen

Mój przelew od kilku miesięcy gdzieś…

Mój przelew od kilku miesięcy gdzieś zaginął. Wiele razy pisałam w tej sprawie i nadal nic.

31. Mai 2023
PayRedeem-Logo

Antwort von PayRedeem

Dzień dobry,

Niestety, w kilku przypadkach przelewy zostały zwrócone i utknęły przez wiele miesięcy w bankach pośrednich. Bardzo przepraszamy że tak długo nie byliśmy w stanie potwierdzić losu Pani środków.

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

Bewertet mit 1 von 5 Sternen

Not Working With Their Listed Broker

I've tried to withdraw my funds for over a month now. After receiving the same response from customer service multiple times, (there being a back log in the que) I was finally informed about the option of cancelling my transaction and receiving an eCard so that I can deposit my funds back in to my account.

C/S at PayRedeem told me that the eCard should be ready within 24hrs (which it was) but they did not inform me that they were having issues with the broker I was using (FX Choice) so that I would not be able to deposit the funds back in to my account. When I contacted the broker, they informed me that they have been having an issue with PayReedem for over a month now. It seems like shady business practices on PayRedeem's part to issue the funds back "to me" and say you can have access to your funds but then not tell you they are having issues with the broker.

9. August 2023
Bewertung ohne vorherige Einladung
PayRedeem-Logo

Antwort von PayRedeem

Hello Vishay,

Please get in touch with our customer service department so we can take a look at the options. We're sorry that you have been placed in this situation and will actively work towards a solution.

The PayRedeem Team
US +1 912 800 0083
UK +44 162 820 0487
support@payredeem.com

So funktioniert Trustpilot

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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