Ozstudydesks Bewertungen 61

TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Hello. When I hadn't heard from OzStudy I was getting worried because we thought we'd ordered online early enough for our son's birthday. But when I reached out the response was swift and the team wor... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My mother-in-law and I visited the Melbourne store two days in a row to furnish our new home in Australia, and we had such a wonderful experience! The sales lady was incredibly warm and patient—she... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We recently purchased a long study desk from OZ Study Desks for our home office in Melbourne, and the quality genuinely surprised us. The desk feels heavy and stable, not flimsy like many flat-pack de... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Looks quite different to the photos on their websites. Not even sure the top is wood, looks and feels like plastic. In the website photos, the top looks like a single large pane of wood. In fact, the... Mehr ansehen

Unternehmen hat geantwortet

4.2

Gut

TrustScore 4 von 5

61 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

Great product

Great product, excellent service from the team with extensive knowledge about their products. Definitely recommend.

31. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I'm very happy with this purchase

I'm very happy with this purchase! The item arrived on time, was well-packaged, and exactly as described. The quality exceeded my expectations — it's clear that a lot of care went into the product. Great value for the price. I would definitely recommend this seller and will be buying again in the future!

1. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great desk

Great desk, great price, speedy delivery and product instructions were easy to follow and assemble. I would buy another desk from Oz study desks for sure.

1. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Children desk

Purchased a desk, within a week it arrived. Easy assembly with great instructions. really happy with our desk we purchased for my children. It’s fantastic quality and represents exactly to the displayed picture on the website. I’m looking at purchasing my second item from here soon! Highly recommend

8. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

BEWARE THESE SCAMMERS

I placed an order for a study desk on 24th May. I received a confirmation email saying that the order is being processed and I will receive an email when it has been shipped.

I received another email on May 26 saying that the desk will not be in stock until 10th June. The fact that the desk was not in stock was not specified on their website.

I rang on 9th June to enquire about delivery. The customer service representative checked stock and confirmed that stock had still not arrived in the country and that when it does arrive it goes into Sydney first and then orders are despatched to Brisbane after that. So I was told another 2-3 weeks to wait.

I could not go for that long without an office desk and went elsewhere. I rang and emailed today (10-06) to cancel the order and request a refund back via PayPal.

I was then told that the request would have to go to a manager for approval and that the process would take about a week.

The business should not be selling stock that they do not have on hand. At the very least they should clearly specify when the item will be available.

I have instigated a claim via PayPal and the Department of Fair Trading.

UPDATE: PayPal has now refunded my money 👍👍

BUYER BEWARE. Not recommended 👎👎

10. Juni 2025
Bewertung ohne vorherige Einladung
Ozstudydesks-Logo

Antwort von Ozstudydesks

Hi Lawrence – Thank you for sharing your detailed feedback with OZ Study Desks.

We sincerely apologize for the inconvenience caused with your study desk order. Our team has already initiated an internal investigation to fully understand what happened. Unfortunately, there was an unforeseen international shipping delay beyond our control, which caused the stock to arrive later than expected. We understand how frustrating this must have been, especially when you urgently needed a desk.

We’d like to clarify that we processed your refund immediately the next day after receiving your cancellation request. A confirmation email was sent promptly, and the refund was handled directly by our team—not through PayPal intervention.

At OZ Study Desks, we are dedicated to providing high-quality study desks, functional desks, kids’ study desks, adjustable desks, long desks, and complete study room sets with fast delivery and responsive customer service. Customers can easily reach us via live chat, phone, or email, and we’re committed to resolving any order or return inquiries quickly.

We truly value your feedback and will continue to refine our processes to ensure a smoother experience for all customers shopping for desks, chairs, bookcases, corner desks, and other study furniture.

Bewertet mit 4 von 5 Sternen

Great Sturdy desk for my daughter

I was hesitant to purchase with the reviews here however I ordered and received the following day! Quickest delivery I’ve had for furniture. I’m in Sydney.

The instructions were basic but I got there in the end. My daughter loves the extra storage.

Only a little disappointed that the drawers are on wooden runners and there’s no soft close option, this also means there’s no stopper so if pulled too far the drawers come out. The drawer in the top of the desk is just a pull out drawer, no runners. Also the 2 drawers fronts painted white have excess paint making it not look smooth.

Besides these things my daughter loves her new desk.

2. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Ozstudydesks

Hi Susanna – Thank you for sharing your experience with OZ Study Desks! We’re delighted to hear that your daughter is enjoying her new sturdy study desk and that our Sydney next-day furniture delivery worked well for you.

We appreciate your feedback regarding the drawer runners and paint finish. This information is very helpful for us as we continue improving the quality and craftsmanship of our study desks.

If you have any questions about care or assembly, please feel free to reach out via live chat, phone, or email – our customer service team is always happy to help.

Thank you again for choosing OZ Study Desks to furnish your home!

Bewertet mit 5 von 5 Sternen

Great desk

This company is legit. I was also worried about a scam as initially there was some issues with the delivery tracking (we are in Melbourne), however the online response was very fast. The desk itself is very good quality and made of solid timber. Assembly was a little tricky but overall we are really happy.

15. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Ozstudydesks

Hi Arun – Thank you for your wonderful feedback and for trusting OZ Study Desks! We’re glad to hear that our team was able to respond quickly to your delivery tracking concerns and that you’re happy with your new solid timber study desk.

We appreciate your note about the assembly being a bit tricky – feedback like this helps us improve our desk assembly instructions for future customers.

It’s great to know you’re enjoying the high-quality craftsmanship and durability of our desks. Thanks again for choosing OZ Study Desks to furnish your home office!

Bewertet mit 1 von 5 Sternen

SCAM

Rang up to get address for Melbourne warehouse. Lady didn’t understand English and gave me address that didn’t match on website. Drove to address on website and it’s an old car dealership. SCAM SCAM SCAM. every time I’ve called cannot get anyone who speaks correct English.

6. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Ozstudydesks

Hi Jessica - This comment is quite misleading. Firstly, there’s no “lady” working at our Melbourne location, and our staff members all speak English. Secondly, our Melbourne warehouse address is clearly displayed on our official website.

If you have any questions or need directions, please contact us directly via Live Chat so we can assist you promptly.

Bewertet mit 3 von 5 Sternen

Beautiful, Afforable, but Unsturdy.

I just left this review on the Oz Study Desks website and I decided to also post it on Trustpilot, as when I checked this page before my purchase, there were only 6 reviews. This review is for the product "Andri Solid Wood Study Desk with Mini Shelf and Drawers/Rubberwood/Home Office Desk/Walnut" "SKU: DM6339-120CM".

If I went back in time to when I was choosing a desk I would still pick this one. It was difficult for me to find a desk in a design I was happy with, and a price that was reasonable for me at this point in time. I love the colour of the wood, the look and functionality of the lower shelf and the top backboard and dividers, and the tapered legs.

That being said, the desk is fairly wobbly and creaky, (shown in video). However, this is mostly when force is applied to the sides of the desk. I haven't noticed much movement while working at the desk.
There is also a deep scratch/dent on top of the backboard (shown in video).
I also would have preferred if the drawers had tracks with stoppers. Having no stoppers on the tracks is more of an inconvenience than it might have been if the drawers weren't as shallow in depth as they are. I hadn't realised the drawers were shallow until I was about to move my stationery into one of them and when I pulled it out too far, it fell on the floor. The drawer landed on my plush carpet but the force still caused one corner to come apart a bit. The two skinny nails holding it together were able to be pushed back into place, and it seems secure enough to stay together now unless I drop it again (apologies for not having a clear photo of the damage).
The drawers are also quite short in height, so it was a small challenge to adjust what I keep in there and how I organise it so the drawers can still fully close. However, I am happy with how they are organised now and I enjoy how the height limit keeps it from getting as disorganised, as I can't dump many miscellaneous things in them.
There have also been a few splinters of raw wood on the drawers getting caught, lifted and peeling off. Luckily I haven't been injured by them but I wouldn't be surprised if that happens in the future.
I went into the purchase aware of quality risks so, for me, the affordability has been worth the challenges and they haven't bothered me much at all.
I also want to mention that I called their number before the purchase to ask what pre-order entails, and the person was very helpful and comfortable to talk to, giving me an estimate on when I would receive the specific item. The order took 4 days longer to be ready to ship than the estimate, which was no issue to me at all.
I'm very pleased with my purchase and it brings me joy to look at, organise, decorate and use. I plan to use it as long as it lives and hopefully I can afford an investment piece in the future, I'm very grateful to have this beautiful desk.
Thank you to the Oz Study Desks team.

22. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Ozstudydesks

Hi Gemma – Thank you for leaving such a detailed review and for choosing OZ Study Desks. We’re happy to hear that you love the design, color, and functionality of your Andri Solid Wood Study Desk, and that our team was able to assist you prior to purchase.

We’re truly sorry to hear about the issues you experienced with the drawer tracks, backboard, and minor wood splinters. Your feedback is extremely valuable and has been shared with our product development team to help improve desk stability, drawer functionality, and finishing quality in future production runs.

We’re also pleased to know that despite these challenges, you’re still enjoying the desk and that it brings you joy for organizing and decorating your space. Our goal is to provide affordable, stylish, and durable home office furniture, and we appreciate your honest insights on how we can make it even better.

Thank you again for your thoughtful feedback and for trusting OZ Study Desks for your home office setup.

Bewertet mit 1 von 5 Sternen

Incompetent is even half of the story

Went to the Archerfield warehouse and even set a designated appointment time. I showed up and I had to wait 20 minutes. Walked in, shouted at the top of my lungs in the warehouse so my voice could reach the other end of it, no one responded. So I call up customer service to see what was going on, someone finally comes out. The guy can't speak a single spick of English whatsoever or understand what I'm saying. Low and behold, they ended up handing me the wrong product, instead a very similar one but even that had missing items from it. Despicable. I heard that Australia is pretty lax when it comes to illegal activity store fronts but it's just too blatantly obvious this is harbouring one of many for the rich mansion owners in Sunnybank.

28. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ozstudydesks

Hi Jason – We sincerely apologize for your unpleasant experience at our Archerfield warehouse. At that time, we had an unexpected operational matter that required management’s attention, which briefly left only limited warehouse staff on duty. We’re truly sorry this resulted in a long wait and confusion during your visit.

Regarding the comment about legality, we want to clarify that OZ Study Desks is a fully licensed and legally operating Australian business. We strictly follow all local regulations and are committed to running our operations transparently and professionally.

We deeply regret the mistake with your order and would love the opportunity to resolve this for you promptly. Our customer service team is available via live chat, phone, or email, and we’re here to assist with any corrections or missing items.

Thank you for bringing this to our attention – your feedback helps us improve our warehouse service and customer experience moving forward.

Bewertet mit 5 von 5 Sternen

Very nice solid wood desk

Ordered from Oz study desks as none of the main retailers would deliver to Adelaide.Arrived within 4 working days assembly a bit hard for a 80 year old but now sitting proudly in my den.
Lovely piece of furniture.

28. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ozstudydesks

Hi Gilbert – Thank you so much for your kind words and for choosing OZ Study Desks! We’re delighted to hear that your solid wood desk arrived safely in Adelaide within 4 working days and is now a proud addition to your home.

We appreciate your effort in assembling the desk and are glad it’s now bringing comfort and style to your den. Thank you again for trusting us for your quality home office furniture, and we wish you many years of enjoyment with your new desk.

Bewertet mit 1 von 5 Sternen

Mismatched Product Quality and Information

The colour of the product does not meet our expectations, despite the customer service explanation that this is due to the "Natural Colour" of the solid (rubber) wood. Please be advised that returns or refunds are not permitted once the product has been opened. For unopened products, a restocking fee of 20% of the product price will apply, and you will be required to return the item to the warehouse where it was originally collected. Should you wish to purchase any products from this website in the future, we wish you the best of luck.

29. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Ozstudydesks

Hi Spiner – We’re very sorry to hear that the natural color of your solid rubberwood desk did not meet your expectations. The color variations in our timber furniture are due to the natural characteristics of solid wood, which can result in slight differences between each piece.

We understand how this could be disappointing and appreciate your feedback. We’ll review our product descriptions and images to ensure future customers have even clearer information before purchasing.

Our customer service team is always available via live chat, phone, or email to help with any concerns, including discussing options for returns or exchanges within our policy.

Thank you for sharing your experience with OZ Study Desks—your feedback helps us improve the quality and transparency of our wooden furniture offerings.

Bewertet mit 5 von 5 Sternen

Not a scam, cute little desk

Purchased the solid wood study desk. Picked up at Sydney Warehouse (on a Sunday which was super handy), put it together very quickly and easily. Great product for the price. Would have no issue in buying from them again.

12. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ozstudydesks

Hi Sarah – Thank you so much for your kind words and for choosing OZ Study Desks! We’re glad to hear that you found our Sydney warehouse pickup convenient and that the solid wood desk was easy to assemble. It’s wonderful to know you’re happy with the quality and value. We look forward to serving you again!

Bewertet mit 5 von 5 Sternen

Ordered two man desk online on 7th…

Ordered two man desk online on 7th January 2025. Checked trust pilot before ordering and trust score was okay so purchased via PayPal.

On 10th January I realised I hadnot heard anything. Checked trust pilot and turns out a few reviews had pulled trustpilot to low. Slight panic as I saw scam reviews!

I contacted mobile number on website who put me onto Brisbane warehouse. I was able to pick up desk from showroom and was also refunded my delivery charge. The gentleman in Brisbane was very helpful.

Honestly, if you have ordered through Oz Study Desks it is NOT a scam. They have showrooms (we can verify that as fact for Brisbane).

My husband put the desk together easily - the drawers were already built so it was quick.

Looks great and seems sturdy. I love the end of desk nook for bags and the shelf for books underneath desk. Love it so far.
In terms of follow-up care I am editing this to say I have received a text this morning enquiring if I had any questions about assembly - which we didn't but appreciate the follow up. Highly recommend.

10. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Ozstudydesks

Hi Ginko – Thank you for sharing your experience and for choosing OZ Study Desks! We’re delighted that our Brisbane warehouse team was able to assist you quickly, making pickup and delivery easy. It’s wonderful to know that your two-person desk is sturdy and functional, and we appreciate your recommendation. We’re always here via live chat, phone, or email if you ever need assistance in the future.

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