Diamond Furniture Bewertungen 1’408

Great customer service experience and all questions answered in detail. Huge selection of quality furniture is unmatched.

We had a great experience shopping in store at diamond furniture. Dylan and all the colleagues were most helpful. They were patient and gave us lots of good advice. Looking forward to our delivery and will most certainly shop here again in the future.
Claire and Philip.

Very helpful assistant, very knowledgable and also gave us some valuable lighting advice.

The whole procedure (on libe and on the phone) was made very easy.

Mike was excellent and so friendly

Very happy with my purchase. Would have liked a sample of oil for horsen table as not sure what to use. Otherwise no issues.

Great staff

We got treated very well by Mike

My experience in the diamond furniture was excellent I went in to purchase a small recliner but wanted it covered in a different material the sales assistant Mike Higgins went through all the different colours and material that would suit my needs and was very patient with me while I made up my mind
I would highly recommend given this store a visit if you are looking for a sofa or beds

Absolutely appalling experience from start to finish. We purchased a dining table and chairs at a very high price point and were left waiting five months for delivery. When the furniture finally arrived, it was damaged and of shockingly poor quality—completely below what was promised or expected.

What followed was even worse. After months of repeated calls and emails, the company consistently refused to take responsibility or offer any reasonable resolution, including a refund. The level of customer service was dismissive, unhelpful, and frankly unacceptable.

For a company charging premium prices, this felt like nothing short of a complete rip-off. I would strongly advise others to avoid this business entirely. Save yourself the time, money, and frustration—this was one of the worst retail experiences I’ve ever had.

Thanks to Dylan for helping us pick a suitable suite after literally weeks of searching in different furniture stores. Would recommend Diamond Furniture. Great selection and great staff.

Great experience, support and advice from Mike in helping us customise our furniture purchase. Also great CGI technology to see the finished product. Highly recommended.

Did not reply to my email I sent on

Great Service and delivery

The staff is 1000%.
Furniture top of the range.

We had a very pleasant experience buying our table and chairs. The atmosphere was warm and welcoming.
Mike was extremely helpful towards us and gave us time and space to make up our minds. He was very professional and gave us all our options. We bought a fab table and chairs with extra extension pieces for our growing family. Thanks guys!

Very helpful staff. Gorgeous shop

Friendly customer service, fast and efficient delivery. Love their product, very good quality👍👍👍I have a beautiful center piece in my dining room, very elegant just the way I want❤️would highly recommend!

The staff we're really helpful and although we haven't received our order yet, I'm confident it will arrive in the timescale that we were told today. Also as we don't have a sofa until our new one arrives, the company will lend us a sofa, which is a great service for them to offer to provide to customers 😀