Really pleased with Order Blinds. Very fast delivery, great quality product and great customer service. 1 out of our 4 parcels was damaged in transit. Kept up to date by Ed and replacement sent which... Mehr ansehen
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Das sagen Bewerter
You only know how good the Customer Service is when you need them and Order Blinds are on another level of service. After a problem revealed its self. they were on it lake a rash. Problem solved the s... Mehr ansehen
Blinds were ordered including a measure guarantee. Of 5 blinds ordered: - 1 arrived damaged so couldn’t lock into its housing - 2 didn’t fit into housing - 2 went up ok but 1 has subsequently fa... Mehr ansehen
Unternehmen hat geantwortet
I received my custom made roller blind and I am delighted with it. Great communication, quality and the packaging was excellent. It also arrived well before the due date. Would definitely recommend. T... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Choose from our huge range of window blind solutions including rollers blinds, shutter blinds, vertical blinds, roman blinds and more, all made to measure in the UK. You can trust in us for easy ordering, market leading quality, best prices all year round and excellent customer service.
Kontaktinformationen
Unit 10 Barbrey Business Park, NG13 0GY, Bottesford, Vereinigtes Königreich
- 01159699933
- info@orderblinds.co.uk
- orderblinds.co.uk
4.4
Hervorragend
477 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Great Product
Ordering was easy; product arrived on time, very well packed, easy to fit. Does the job perfectly.
27. Mai 2025
Bewertung ohne vorherige Einladung
Great all round product and service
Easy to measure up, easy to order, easy to fit, arrived in good time and look great at a fraction of the cost of well known brand.
1. Mai 2025
Bewertung ohne vorherige Einladung
Corporate Order
Custom printed blind for a client which looks great. High quality printing on a a quality material. Ordering was quick and easy.
16. April 2025
Bewertung ohne vorherige Einladung
The colour was great and matches the…
The colour was great and matches the the paint work. It was not the correct measurements I sent in. it was slightly smaller on the width I had to add a 1/4 inch piece of wood to the wall. Apart from that it is fine.
13. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Thank you for your feedback — we're glad to hear you were pleased with the colour and overall match to your paintwork.
Regarding the sizing, we’re sorry to hear that it didn’t fit as expected. Depending on the measurement type selected when ordering, a small reduction is sometimes made to allow for proper fitting, and this is noted on our website during the ordering process.
However, if you believe a reduction should not have been applied in your case, please don’t hesitate to get in touch with our customer service team. We'd be happy to look into this further and ensure everything is as it should be.
Thank you again for your order!
These are a great company
These are a great company. Very trouble free, our order was perfect, and we are happy we found you online. Thanks.
18. März 2025
Bewertung ohne vorherige Einladung
Great Customer Service
Really impressed with this company. I had a small issue with 1 of my blinds, this was dealt with straight away and without question.
I was kept updated throughout the process and the replacement was perfect.
Thank you 😊
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Thank you so much for your kind words!
We're really pleased to hear that you were happy with our customer service and that the issue with your blind was resolved quickly and smoothly. Keeping our customers informed and satisfied is very important to us, so it’s great to know we delivered on that.
Thanks again for your support – we really appreciate it! 😊
Outstanding
I ordered 5 vertical blinds and 1 roller blind. The blinds are well made and good quality. Initial order was delayed by a week but this was comunicated. I made a mistake when adding the measurements on one blind and it was too short. I had taken insurance and a new blind was made and delivery very quickly.
The customer service has been excellent. Cost was reasonably.
I would recommend this company.
Thank you to all involved for your outstanding support.
2. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Thank you for your thoughtful review!
We're delighted to hear you're happy with the quality of your blinds and that our team was able to quickly resolve the sizing issue for you. Mistakes can happen, and that’s exactly why we offer our measurement insurance—to give our customers peace of mind. We're also glad that our communication and service met your expectations.
Your recommendation means a lot to us, and we'll be sure to pass on your thanks to everyone involved. We truly appreciate your support!
I am very pleased with the quality of…
I am very pleased with the quality of the blinds and everyone comments about the idea to use a photograph for a blind. The service was quick and timely. Would recommend the company.
22. März 2025
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Thank you for your lovely feedback!
We're so pleased to hear you're happy with the quality of your blinds. We absolutely love creating photo blinds, as they’re such a bespoke and meaningful way to add a personal touch to any space. It’s wonderful to hear yours is getting such positive comments.
We're glad the service was timely and that you’d recommend us—your support means a lot to the team!
Good customer support
Dealt with a problem that occurred in a professional and fair manner.
4. März 2025
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Thank you for your feedback! We're glad we could resolve the issue in a way that felt fair and professional.
Providing good customer support is very important to us, and we really appreciate you taking the time to share your experience.
Nice blind. Good price.
Online ordering process was simple and well explained. The price was good and I am happy with the blind now I've installed it. I intend to order again as I've just bought a house and used this as a kind of test to check quality etc.
The next ones I order however I will add 2-3mm extra to the width as this one only just fit in the brackets even after several very careful measurements. I appreciate the need for corrective tolerance being applied (post order) but thought it was a bit over the top. If your confident with your measurements I would advise to add the same extra mm when ordering online. Only reason for losing a star, other than that great!!
1. April 2025
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Thank you for your detailed review! We're really pleased to hear that you're happy with your blind and found the ordering process straightforward and well explained. It’s great to know you’re planning to order again—congratulations on your new home!
We appreciate your comments about the sizing and understand your point regarding the tolerance adjustments. These are applied to ensure a safe fit, but we’ll certainly take your feedback on board as we continually look to improve the experience. If you ever need help with measurements for future orders, our team is always here to assist.
Thanks again for choosing us!
Overall good experience and decent product
I've ordered 3 different sets of blinds ( 2 light filtering and 1 light blocking), and have had an all round good experience. The ordering process was simple enough, the website has all the information needed to take appropriate measurements. The order arrived with all the small parts needed and the fit was as expected, I didn't purchase any measurement insurance, and didn't need to. The parts/materials are of decent quality, and for the longer blind it feels sturdy enough. As the parts are made to order/measure, it was expected to take several days to deliver, not a problem for me. Overall, happy with my purchases.
15. April 2025
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Thank you so much for your detailed and thoughtful review!
We're really glad to hear you've had a positive experience across multiple orders and that everything—from the ordering process to the fit and quality—met your expectations. It’s great to know the instructions were clear and that you felt confident measuring without insurance.
We truly appreciate your support and are so pleased you're happy with your blinds. If you need anything in the future, we’re always here to help!
Well made easy to put up
3. April 2025
Bewertung ohne vorherige Einladung
Had a problem as no instructions with…
Had a problem as no instructions with blinds so ended up damaging one blind. Damaged blind has been replaced immediately and the service received was excellent. Extremely happy with our new blinds.
14. April 2025
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Thank you for your feedback! We're sorry to hear there was an issue with the missing instructions, but we're really glad we could resolve it quickly and get a replacement sent out.
It's great to know you're so happy with your new blinds and the service you received. We truly appreciate your understanding and support!
It's a scam company
It's a scam company. They have been dangling me for 1.5 months since I ordered the blinds but haven't dispatched. I'm trying to get a refund but no luck
Order: 238725
11. April 2025
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
I'm very sorry to hear about your experience — I can assure you we are not a scam company. We take these matters seriously, and I want to personally look into what has happened with your order.
Please could you provide your order number or any other identifying details so I can investigate this further? As the General Manager, I want to ensure this is resolved properly and promptly.
While some orders may face unforeseen delays in manufacturing, we always offer a refund if we're unable to meet the original production time frame due to stock issues and the customer is unable to wait for the revised lead time.
Thank you for bringing this to our attention — I look forward to resolving it for you.
Looks really good in our bathroom
1. April 2025
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Thank you so much for your lovely review — we’re delighted to hear the blind looks great in your bathroom!
If you’d like to share any photos of it installed, we’d love to see them! Simply send them to marketing@orderblinds.co.uk, and we’ll enter you into our prize draw to win a £50 voucher.
Thanks again for choosing us!
I wouldn't even leave one star if I…
I wouldn't even leave one star if I could.
I Ordered the no drill blinds, after watching the video I thought perfect. Being single i wont need to drill just clip into place.
But no...
The Blinds just won't stay up, and after going back and forth for a week even sending a video 4 times to show that the tension part has no tension, they have blamed everything else. Including where I held the tape measure to get a picture yet the measurement is the same.
Have you ever tried holding a tape measure taught above your head to the distance of 117 at the height of 200 when you're 5ft 4 oh and take a picture too?
Still today their was no resolve. The Help centre not very helpful at all. I wish I had spent my money elsewhere. Please if you are considering buying your blinds here don't!
Sadly now I have looked at others experiences on their reviews I'm not the only one who has experienced the same and sadly I wont be the last either.
These blinds may hold up for smaller windows but don't consider them for bigger windows they are not fit for purpose.
The phrase of too good to be true springs to mind!
And now.. I'm left with blinds i still can't use, and have no way off fixing them up my self.
Utterly disappointed!
28. März 2025
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Dear Tracy
We’re sorry to hear that your experience with our no-drill blinds hasn’t been what you expected. Our no-drill system was developed by one of the leading and well-established window blind manufacturers in the country and has been rigorously tested to work up to the sizes we offer—and even slightly beyond.
However, as with any installation, there are certain extenuating factors that can affect performance, such as uneven or out-of-square window recesses, or measuring outside the exact area where the blind will be installed. These are unfortunately outside our control, but we always strive to assist to the fullest extent possible.
We understand the frustration this has caused you, and we appreciate the time you've taken to provide videos and measurements. Our team is always here to help, and we'd love the opportunity to work with you further to find a resolution. Please reach out to us directly so we can explore all possible solutions together.
Lovely blind
Blind Arrived on time, well made and fits the window perfect love the picture on it, good print nice to have a picture blind for a change.
1. März 2025
Bewertung ohne vorherige Einladung
Side fitting roller blind in recess
Ordered a roller blind to be side fitted in the recess of my bathroom window. Blind arrived with some parts missing. Customer service sent the required parts. Had some email 'conversations' about how to fit the blinds in the recess using the supplied parts. Customer Service were consistently polite and responsive but ultimately advised that the blind could not be side fixed in the recess and having been made to fit the recess a refund could not be issued. The payment for 'size insurance' was also wasted therefore.
Subsequently bought a roller blind which I have side fixed in the recess successfully from a different supplier.
Interestingly the fixings for the successful blind are the same as the fixings for the Order Blinds blind which I've taken to the tip sadly.
6. März 2025
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Thank you for your feedback. We’re sorry to hear that you were disappointed with your order.
We do state clearly on our website that our roller blinds are designed for top or face fixing only and are not suitable for side fixing. We always strive to provide clear guidance on installation requirements to ensure the best experience for our customers and don’t recommend side fixing as it is a harder/more fiddly installation method, leaving very little wiggle room during fitting and requiring extremely precise measurements for a successful installation.
That said, we appreciate your comments and are glad that our customer service team was responsive and helpful throughout your interactions. We regret that our product wasn’t the right fit for your needs and appreciate you giving us the opportunity to assist.
If there’s anything further we can do, please don’t hesitate to reach out.
Excellent quality of materials and…
Excellent quality of materials and design. Instalation was a little tricky as the wrong instructions were included in the delivery for the brackets supplied, other than that the finished result was very pleasing and complimented our newly installed window.
1. März 2025
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Thank you for your feedback! We're delighted to hear you're pleased with the quality and final result. We apologise for the mix-up with the instructions and appreciate you bringing it to our attention. If you ever need assistance, we're always happy to help. Enjoy your new view!
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