Order Blinds Bewertungen 477

TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Really pleased with Order Blinds. Very fast delivery, great quality product and great customer service. 1 out of our 4 parcels was damaged in transit. Kept up to date by Ed and replacement sent which... Mehr ansehen

Bewertet mit 5 von 5 Sternen

You only know how good the Customer Service is when you need them and Order Blinds are on another level of service. After a problem revealed its self. they were on it lake a rash. Problem solved the s... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Blinds were ordered including a measure guarantee. Of 5 blinds ordered: - 1 arrived damaged so couldn’t lock into its housing - 2 didn’t fit into housing - 2 went up ok but 1 has subsequently fa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I received my custom made roller blind and I am delighted with it. Great communication, quality and the packaging was excellent. It also arrived well before the due date. Would definitely recommend. T... Mehr ansehen

Unternehmensdetails

  1. Jalousiengeschäft

Vom Unternehmen geschrieben

Choose from our huge range of window blind solutions including rollers blinds, shutter blinds, vertical blinds, roman blinds and more, all made to measure in the UK. You can trust in us for easy ordering, market leading quality, best prices all year round and excellent customer service.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

477 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Fantastic service and good quality…

Famtastic service and good quality product. Stacey was brilliant at organising the correct blinds for me and arranging for them to be delivered in time for me to instal before undergoing a surgery. Would reccommend this company.

3. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Fabric query

Spoke to Dominika Farys regarding a query with blind material (not yet ordered) and she was very helpful and is sending ma a sample.

10. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quality Blinds

The quality of the blinds are excellent. We have bought from other suppliers before but after buying from Order Blinds we'll never go elsewhere. The customer services are also excellent and replaced a faulty part within 24hrs.

16. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great choice of blinds sent samples in…

Great choice of blinds sent samples in the post we chose what we liked. Very easy to order, received on time very happy with the service and quality the price was great too. Would definitely recommend

29. Oktober 2025
Bewertung ohne vorherige Einladung
Order Blinds-Logo

Antwort von Order Blinds

Thank you so much for your lovely review! We’re delighted to hear you found the sample process helpful and that you’re happy with your new blinds. It’s great to know everything arrived on time and that you were pleased with the quality and price. We really appreciate your recommendation and hope to see you again in the future!

Bewertet mit 5 von 5 Sternen

Fabulous Customer Service - Well Done May

We originally ordered 3 Roller Blinds a couple of weeks ago - Ordering on line was simple & great - Blinds arrived on time - lovely quality and a great price - We then decided to order 2 more last Friday - I then received a generic email yesterday to say there was a Black Friday deal with 15% off - Contacted Order Blinds regarding this as of course it was a saving of £28.70 to us - FABULOUS Customer Service from May the Customer Service Manager - Straight away I received a response to email - no quibbles at all refund of £28.70 back into my account - This is the sort of Company that deserves 100% Praise for it’s Customer Service - May is an absolute credit to the Company - Thankyou for such fabulous service it is appreciated - Well done Order Blinds - If you want quality at a great price I would suggest here

20. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very happy with Order Blinds

Very happy with Order Blinds. The order process was simple and the blind is a good quality one, and easy to fit.
I had a bit of a problem with the first blind sent being damaged in transit, but the company were excellent at sorting out the problem and sending me a replacement very quickly. I would definitely use themagain.

17. Oktober 2025
Bewertung ohne vorherige Einladung
Order Blinds-Logo

Antwort von Order Blinds

Thank you so much for your kind review! We're delighted to hear that you’re happy with your new blind and that you found the ordering and fitting process straightforward. We’re sorry again about the initial damage in transit, but we’re glad our team could resolve it quickly for you. We really appreciate your understanding and look forward to helping you again in the future!

Bewertet mit 1 von 5 Sternen

Perfect fit blinds not black-out

The perfect fit black-out blinds we ordered are anything but black-out. There is so much light coming around the sides of the perfect fit blinds and out of the top, that they really can't be described in any way as 'black-out'. Frankly our old roller blind did a better job. What's worse is that because the blinds are made to measure, we can't send them back for a refund- so some VERY expensive chocolate tea pots. A poor design, poor description as 'black-out' and a costly mistake for us.

11. Oktober 2025
Bewertung ohne vorherige Einladung
Order Blinds-Logo

Antwort von Order Blinds

Thank you for your review. We’re really sorry to hear that you’re disappointed with your blackout blinds. We completely understand how frustrating it can be when a product doesn’t meet expectations.

Our product description does explain that while the fabric is blackout, the blinds are not a full blackout solution, as some light can leak around the edges and top of the frame. We include this to help set expectations, but we’re sorry if this wasn’t clear enough.

We’ve not received any contact from you regarding this issue, but our customer service team would be happy to take another look at your order and offer advice on reducing light gaps if you’d like to get in touch via email: info@orderblinds.co.uk

Kind regards,
Order Blinds Customer Service

Bewertet mit 1 von 5 Sternen

Won’t be ordering again

Not a great experience. Blinds feel cheaply made and very flimsy. Constantly coming out of the runners when opening and closing, even when being gentle. Part of the frame arrived damaged and dented. Blinds come with no instructions so have to find them through the website which is not ideal for people who do not have easy access to do so. Instructions state to use the fitting card which was also not included in the package. Wouldn’t order again

8. Oktober 2025
Bewertung ohne vorherige Einladung
Order Blinds-Logo

Antwort von Order Blinds

We’re really sorry to hear about your experience and that your order arrived with issues — this isn’t the standard we aim for. Please accept our apologies for the missing fitting card; your feedback has been passed to our packing department to ensure these aren’t missed again.

The Perfect Fit system was developed by one of the UK’s leading blind manufacturers and has been thoroughly tested for quality and durability. There will be a small amount of movement before the frame is fully secured, but once clicked into the brackets it should stay firmly in place if the measurements are accurate. The blinds coming out of the runners may suggest the feet were fitted into the wrong side channel gap — if you’d like to get in touch, we’d be happy to guide you through fixing this.

The dented frame sounds like it was damaged in transit, as it wouldn’t have left our factory that way. If you could please contact us with your order details, we’ll arrange a replacement as soon as possible.

Thank you for your feedback — it really helps us improve.

Bewertet mit 5 von 5 Sternen

I am very happy with my order and great…

I am very happy with my order and great communication with company before my order was processed as I ordered personal photo blinds and I had a lots of questions and had an answer very prompted. Very easy to fitting follow unclouded instructions. Blinds looks great. Just recently. I lost my last one dearest dog and it’s very hard to take for me so I decided to order blinds with my babies together and now I have they in real size and feel like they’re still here with me.

1. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very disappointed with the service I…

Very disappointed with the service I have received. Blinds arrived without instructions.
I had order from them before so didn’t envision any problems with this order. I hadn’t checked the small print so booked a fitter at a cost of £30 call out. Fitter was unable to complete the job as pelmet’s are quite tricky to fit without instructions . Now will need to pay fitter for a second visit . Stacey in customer service was just not interested. They called it human error on there part but my fault for not reading the small print… unhappy customer - Just Beware 🥲

13. August 2025
Bewertung ohne vorherige Einladung
Order Blinds-Logo

Antwort von Order Blinds

Hi Maureen,

We’re very sorry to hear about your recent experience and appreciate you taking the time to share your feedback. We completely understand how frustrating it must have been to arrange for a fitter, only for the work to be delayed due to the missing instructions.

As soon as you contacted us, we sent the fitting instructions over by email so the installation could be completed. However, as set out in our terms and conditions, we’re unable to cover any additional costs for fitters or return visits:

“If you are using a blind fitter, we do not recommend booking a fitter until the blinds have arrived and they have been inspected to ensure there are no defects and everything is present.”

This policy is in place to help prevent situations like this, and we regret that this was not your experience on this occasion.

We would also kindly ask, out of respect for our team, that individual staff members are not named in reviews. Please be assured that your comments have been shared internally so that we can address the matter and improve our service.

Once again, we’re sorry for the inconvenience caused and appreciate your understanding.

Kind Regards,
The Order Blinds Online Customer Support Team

Bewertet mit 5 von 5 Sternen

Brilliant service

A great company to do business with...The communication was brilliant and they even personalised my blind to exactly what I wanted..
I would definitely use them again..

16. Juli 2025
Bewertung ohne vorherige Einladung
Order Blinds-Logo

Antwort von Order Blinds

Thank you so much for your kind words! We’re thrilled you’re happy with your blind and our service, and we’d be delighted to help you again anytime.

Bewertet mit 5 von 5 Sternen

Still excellent product

Had a number of e-mails with company during the ordering of these blinds. Received rapid and helpful responses.
Finished products are lovely.
Have used this company previously which is why I returned to them

1. August 2025
Bewertung ohne vorherige Einladung
Order Blinds-Logo

Antwort von Order Blinds

Thank you for taking the time to leave a review and for your continued trust in us! We’re so pleased you love your new blinds and appreciated the support along the way, we're always happy to help!

Bewertet mit 5 von 5 Sternen

From start to finish my whole…experience was nothing short of excellent

From start to finish my whole experience with Order Blinds was excellent. My emails were answered quickly, very efficiently and nothing was too much trouble. I had several blinds that were only millimetres different so they were all labelled - brilliant. I cannot recommend Order Blinds highly enough.
Helen - Buckinghamshire

7. August 2025
Bewertung ohne vorherige Einladung
Order Blinds-Logo

Antwort von Order Blinds

Thank you for taking the time to leave such a wonderful review, Helen.

We’re delighted to hear your experience from start to finish was excellent, and we’re so pleased the extra details like labelling your blinds made a difference.

Your recommendation means a lot to us!

Bewertet mit 5 von 5 Sternen

Easy to order

Easy to order. They arrived quickly and look great.

14. Juli 2025
Bewertung ohne vorherige Einladung
Order Blinds-Logo

Antwort von Order Blinds

Thank you for taking the time to leave a review! We’re so pleased you found the ordering process easy and that they look great in your space.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr