Ray was very polite, professional. I was aware if what was going to take place during his visit and he gave clear directions as to what his role is and what im to expect next moving forward. I felt co... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Unbelievable experience with Tenants advice. They were very quick in helping me, as soon as I called and mentioned about the issues in my house, my housing came the next day to try and sort out. K... Mehr ansehen
Ray came and visited us and had a great chat about the problems with the kitchen from pre-covid times we are still having and offered some advise on the EV charging point as well battle with Delta hou... Mehr ansehen
The housing condition officer, Muhammed Rahman was very professional, showing me his ID card before entering my flat. He was very pleasant, friendly and clear on what he was talking about. He was very... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tenants Advice has helped thousands of families across England & Wales with housing disrepair claims. Founded in 2016, our aim is to support Council and Housing Association tenants who are struggling to get repairs carried out by their housing provider. It Is your legal right to live free of constant leaks, damp, mould, rotting windows, rodent or cockroach infestations. At Tenants Advice we have an expert team of Housing Conditions Officers, Solicitors and Building Surveyors who guarantee fast, reliable help and advice. We are confident in getting the best results for the tenants we help. We offer free housing consultations to establish if you can claim against your landlord. Alternatively, we will provide you with free no obligation advice. Tenants Advice is a trading name of Nuovo Law Limited. Nuovo Law Limited is a Claims Management Company authorised and regulated by the Financial Conduct Authority FRN 837714. You are able to make a claim for free using the Housing Ombudsman Service or you could make a claim yourself.
Kontaktinformationen
Tenants Advice, Arnold House, 21-33 Great Eastern Street, EC2A 3EJ, London, Vereinigtes Königreich
- 0800 047 2017
- help@tenantsadvice.co.uk
- nuovolaw.co.uk
4.9
Hervorragend
765 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service
Very professional throughout inspection. Explained in detail about why and how the inspection would work and what to do going forward. Listened to any concerns that were raised and gave an honest opinion on whether the query could be dealt with or not.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
Thank you for your trust and for sharing your experience. We’re pleased we could make the process straightforward for you.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Thank you for your advice today
Thank you for your advice today, very helpful .
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
Thank you for your positive comments. We’re glad we could provide clear guidance and reassurance when it mattered most.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Tenants Advice action
A big thank you to Kevin & Team for their guidance and advice. Finally I had confirmation from my Council and waiting for an appointment to carry out some improvements in my flat.
Forever indebted
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
Thank you for your fantastic feedback. We’re really pleased we could assist you and provide the support you needed. Your kind words mean a great deal to our team.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Very helpful surveyor today
Very helpful surveyor today, gave lots of advice and helped me understand things more clearly with my situation, thanks again Asim.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
Your feedback is greatly appreciated. We’re glad we could help provide reassurance and direction during this time. Thank you again for taking the time to leave a review.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Very helpful and reassuring with the…
Very helpful and reassuring with the support given. 10 out of 10 for competency and professionalism.
I’ve received better service and advice from tenant advisor team.
Thanking you greatly.
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
We’re delighted to hear you were happy with the support provided. Helping clients move forward with confidence is exactly what we aim to achieve.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Prompt response to my request for…
Prompt response to my request for surveying my home with regards to issues which make it a less enjoyable experience.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
We appreciate you taking the time to leave a review. We’re always looking for ways to improve and value your feedback.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Good company to deal with
Good company to deal with, got appointement booked promtly, Asim who attended my property was professionnel and polite
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
Thank you for placing your trust in us and for sharing your experience. Supporting tenants through challenging situations is at the heart of what we do.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Mold and damp
My expected is to fixed the damp hopefully they will be fixed
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
Hi, thank you for the 5 stars!
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Repairs.
The inspection of my bungalow was done in a very professional manner by Asim who did not rush through the repairs that needed doing which made me feel at ease throughout the time he was at the property.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Friendly and polite
Asim was very friendly, very polite, very confidently presented, brilliant with communication helping me understand everything.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
Hi Carly, thank you for the fantastic review! It's great to hear you had a great experience with the team, and thank you for sharing this.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
The guy called Kevin was very…
The guy called Kevin was very professional very polite , happy lady thank you
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
Thank you for your lovely feedback! It means a lot to the whole team to know our support made a difference. We’re always here to listen and help where we can.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Prompt service from this company
Prompt service from this company, like how Asim called on the way so I was expecting him, really kind and polite gentleman.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
Thank you for placing your trust in us and for sharing your experience. Supporting tenants through challenging situations is at the heart of what we do.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Really glad I contacted this company
Really glad I contacted this company, they have been brilliant from start to finish, Asim was very thorough with his inspection taking many photos and making a detailed audit, very friendly people working at this company and they know how to do their job well.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
Thank you for sharing your experience. Everyone deserves to feel heard and supported in their home, and we’re proud to assist members of the community when they need guidance.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Really prompt service from tenants…
Really prompt service from tenants advice, Simple who inspected was brilliant. This is one of the best company's to deal with if you have disrepair
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
We’re delighted to hear you were happy with the support provided. Helping clients move forward with confidence is exactly what we aim to achieve.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Very helpful gentleman that came out to…
Very helpful gentleman that came out to inspect, like how the company explain the process before taking things further.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
We truly appreciate your review. Our aim is always to provide straightforward guidance and support when it’s needed most, and we’re glad you had a positive experience with us.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Very friendly explained all the issues…
Very friendly explained all the issues and the process of those issues being fixed and always had a smile
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
Your feedback is greatly appreciated. We’re glad we could help provide reassurance and direction during this time. Thank you again for taking the time to leave a review.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Though inspection throughout very…
Though inspection throughout very insightful recommend you seek advice if needed
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
Thank you for placing your trust in us and for sharing your experience. Supporting tenants through challenging situations is at the heart of what we do.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
ASIM Was Very kind
ASIM Was Very kind, polite, patience and friendly. He carry his job professionally and well i am aprecaite him. He is very understandable and willing to listen. Also Kevin who i spoke to in the office was really good, i appreciate him, overall great company to deal with, thanks Tenants Advice
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
Hi Aminata,
Thank you for the great review! It's great to hear you felt supported in your journey.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Asim who inspected our property was…
Asim who inspected our property was brilliant, love the fact he is multi lingual, he checked the property taking his time to assure he didn't miss anything and also explained the process in detail. Great company to deal with as they are very transparent, have referred my sister as well
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
We’re so pleased to hear that you felt supported and kept informed throughout. Communication is extremely important to us, and we’re glad we could provide that reassurance.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Easy to use
Easy, quick and efficient. Finally felt like someone was listening. Tenants Advice clearly outlined next steps and the process. I’m very grateful.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tenants Advice
Hi Annie, thank you for your fantastic review! We strive to be clear and efficient, and it's great to hear this has been reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
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